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Holiday Inn Express Hotel & Suites Council Bluffs

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Holiday Inn Express Hotel & Suites Council Bluffs
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Cedar Rapids
Level Contributor
103 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed three nights over labor Day weekend and this location worked very well for us. It was near downtown Omaha and the zoo. Room had a small refrigerator and a safe. Pool itself was small but the area around it was big. My girls only used once during that busy weekend because it was busy with a lot of... More 

Helpful?
Thank Kim G
Springfield, Illinois
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Two of us staying here tonight, as we have many times in the past. Business, of course. Our technician has a new Dodge 5500 service truck with the company logo prominently displayed, a jib crane, air compressor and welder on the truck...typical heavy equipment service truck. Monday night during the late hours, someone removed the particulate filter (catalytic convertor) from... More 

Helpful?
Thank Dave M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear Dave M, Thank you very much for taking the time to share your comments online. Please allow us to apologize for the experience you had in our parking and the response you received from our staff did not live up to your expectations. We have sent you a private message in an effort to obtain some additional details. Thank... More 

Saint Joseph, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2016 via mobile

First I want to say thanks to the staff who gave us a free upgrade. It was an awesome way to enjoy a getaway weekend celebrating our 35th wedding anniversary. Thanks for making it a little more special. The hotel has a very nice area to sit and enjoy the river passing by. The proximity of the hotel to the... More 

Helpful?
Thank Rodney M
Atlanta, GA
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 6, 2016

Just needed a stop for the night. Clean and comfortable. Walls were a little thin. Could hear people walking above us and talking next door. Thankfully, everyone retired early.' No outside noise, I would ask for an odd number room. Bathrooms were a very nice size. Breakfast was very good! I believe our room had a safe and a tiny... More 

Helpful?
Thank GaRN675
Albia, Iowa
Level Contributor
5 reviews
5 of 5 stars Reviewed August 1, 2016

We got a very spacious room. It was very clean and comfortable. I thought the bed was going to be to soft, but it ended up being the most comfortable we had slept in away from home in a long time. The staff was very friendly and we really enjoyed the breakfast.

Helpful?
Thank bandpal
Kansas City, Missouri
Level Contributor
3 reviews
3 of 5 stars Reviewed July 30, 2016

The bed was comfortable, location was good, right by the river. The breakfast was average. On the downside: They were painting and closed the patio out by the river, checkout time is 11:00 and before 9:30 a.m. we had a knock on the door and 30 seconds later housekeeping walked right in our room. We were less than thrilled with... More 

Helpful?
Thank 947wohl
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear 947wohl, Thank you for choosing to stay with us, and for taking the time to share your experience online. We're happy to read that the comfortable bed, location, and complimentary breakfast contributed to making your stay a pleasant one. On the other hand, we're sorry for any inconvenience you had in accessing the view due to the ongoing paint... More 

Saint Louis, Missouri
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 26, 2016

Typical Holiday Inn Express. Beds were comfortable and facilities were adequate for an overnight stay. There is road construction and detours around the hotel and made finding the hotel a little difficult after dark. Breakfast was fine, typical fare.

Helpful?
Thank beachfamily636
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear beachfamily636, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites Council Bluffs, IA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate you nice comment regarding the bed and breakfast. However, we’re sorry we fell below your expectation regarding the road construction. While we... More 

Richfield Utah, United States
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2016

Not much around this hotel, other than the convention center and the Horseshoe Casino. It's fairly new, and OK. Standard HIE. Three floors, parking all around. This is a perfectly serviceable property, new enough so that none of the no-smoking rooms have actually been smoked in. Doors slam loudly, though, so that if you are unlucky to be next to... More 

Helpful?
Thank James G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Council Bluffs, responded to this review

Dear James G, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced. Thank you for bringing this into our attention... More 

Saint Louis, Missouri
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

Hotel was fine. Room was clean. Need paper plates instead of styrofoam as my muffin melted into the plate. Negative is all the road construction. Hard getting there but pretty easy getting back on the highway in the morning. Need 2 servings of regular coffee in room. 1 caffeine and 2 decaf.

Helpful?
Thank stlgrandma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 19, 2016

When we entered the Holiday Inn Express in Council Bluffs, we were greeted by a cloud of cigarette smoke. The manager had placed an ashtray and a bench just west of the main entrance. When smokers went outside, to escape the non-smoking interior of the hotel, they ended up right next to the main entrance, where the prevailing breezes could... More 

Helpful?
Thank David K
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Council Bluffs

Address: 2211 S 32nd St, Council Bluffs, IA 51501-7076 (Formerly Sleep Inn & Suites Council Bluffs)
Location: United States > Iowa > Council Bluffs
Price Range: $111 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Council Bluffs 2.5*
Number of rooms: 112
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Also Known As:
Holiday Inn Express Hotel And Suites Council Bluffs
Council Bluffs Sleep Inn
Sleep Inn Council Bluffs
Hotel Style:
#3 Family Hotel in Council Bluffs
#4 Romantic Hotel in Council Bluffs
#4 Business Hotel in Council Bluffs
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