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Heartland Inn - Coralville

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Traveler (39)
Dining (6)
Room & Suite (6)

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About

#13 of 23 hotels in Coralville
Location
4.2
Cleanliness
4.1
Service
4.1
Value
4.1
NEWLY REMODELED, independent hotel located off of I-80 on the Coralville/Iowa City divide, the Heartland Inn is the closest hotel to both the University of Iowa Hospitals and Clinics and the VA Hospital. We are just minutes from Kinnick Stadium, Carver Hawkeye Arena and the Coral Ridge Mall. Also, Heartland Inn is just minutes away from the Xtreme Arena as well . Our hotel offers complimentary shuttle service to and from both hospitals and great hospital rates. We also offer shuttle service to and from reception venues in the surrounding areas. To add to our value, the rates include complimentary parking for bus truck or car, extended continental breakfast, wifi, and light evening meals Mon-Thursday evening. The Heartland Inn Coralville is a 100% smoke free facility with a AAA 2 Diamond rating.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Free shuttle or taxi services
Business Center with Internet Access
Banquet room
Paid public parking on-site
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
VIP room facilities
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
267Reviews2Q+A55Room tips
Traveler rating
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Rhonda E wrote a review Jul 2023
Atlanta, Georgia9 contributions1 helpful vote
Every day is an "adventure" at this hotel. I am a longer-term guest so these are not isolated incidents. 1. The maintenance man arrived at the breakfast buffet to eat while guest were eating with a (new) toilet seat in his hands. He laid it directly on the counter while he got his food. Although it was packaged, why is this OK? The buffet cook sees this and never addresses the issue. They appear intimated by the maintenance person. Why is this OK? 2. A guest arrived to the breakfast buffet with a dog carrier/harness in front of the owner. The dog was harnessed to the degree that he/she was panting over the food. The buffet cook sees this and never addresses the issue. Why is this OK? 3. The maintenance man was "repairing" the coffee machine and coffee ground were literally everywhere...even near the eggs and sausage. The buffet cook sees this and never addresses the issue. They appear intimidated by the maintenance worker. Why is this OK? 4. The shuttle bus schedule is on the 20 min. & 50 min. hour times. It almost always leaves well before that (never after). Why is this OK? 5. One particular female shuttle bus driver doesn't give a darn about if she leaves you or not even if you are sitting in the lobby waiting for the shuttle bus announcement...she does not care. Why is this OK? 6. If you have a package delivered, there is no one alerting you to the package delivery. No one. It will just sit there. Name brand hotels will leave you a voice message, at minimum. Heartland Inn management doesn't' care. Why is this OK? 7. Go voice your concerns to the site Manager = get labeled as "a problem". He does not do well with conversations about guest experiences. I'd like to end with an accolade to the buffet workers who happen to be all women. They are absolutely wonderful and hard working despite the apparent lack of leadership/management support. God bless them.
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Date of stay: July 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MARY W wrote a review Mar 2023
Dubuque, Iowa2 contributions
Only ONE problem - asked for handicapped and it was not. The toilets are 6 inches off the floor and no bars to help get up. Bathroom very small for older people with access issues. Room was CLEAN! Brite, Food was wonderful am & PM meal! People were VERY polite, helpful and friendly; Even cleaned up the room while we spent the day at the hospital ( Have not had that since Covid) Trolly is a GREAT touch LOVED IT to get to hospital and back & no parking issues. Both Trolly drivers were over the top :)
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Date of stay: March 2023Trip type: Traveled as a couple
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Jill wrote a review Mar 2023
1 contribution
The hotel remodel is very nice, I stayed here a couple of years ago and it needed this updating bad. My problem was how rude the front desk girl was with me. Not accommodating at all and did not say Thank you! She got very snotty and rude with me when I was getting food at the free buffet. This girl was tall and shoulder length curly blonde hair. This was the evening of March 7th, 2023, around 5:30pm. They do not wear a uniform or a nametag, which I think would make them look a little more professional. This girl did not enjoy her job and was not putting guest first.
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Date of stay: March 2023
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mngirlalways wrote a review Sep 2022
Mankato, Minnesota3 contributions7 helpful votes
It is a decent hotel, but could use some updating. The hotel is large and the continental breakfast was lacking in the beverage area as the lines were long and the milk was empty. The scrambled eggs were very watery, but there was a good selection of food options. This was a football game day, but I would think they have experienced this many times and would have been better prepared.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Game weekends will be VERY busy times and the prices are ridiculous for the quality of rooms they...
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Sba51891 wrote a review Jul 2022
Saint Paul, Minnesota5 contributions5 helpful votes
Just completed a road trip from Raleigh, NC to Minneapolis, and this was perhaps the best hotel I stayed along the way. Friendly front desk staff, complementary breakfast, gorgeous room, and terrific location - all for a cheaper price than the typical Motel 6 or Super 8. Highly recommend!
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Date of stay: July 2022
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schmotz628 wrote a review May 2022
Cleveland, Ohio3 contributions1 helpful vote
I stayed here the other night on my way to Indiana. I wouldn’t call the place a dump, but I wouldn’t call it a nice place, either. The price was affordable, yes. Check-in was easy, but the desk staff weren’t terribly welcoming. “What’s your name, place your card here, sign here, stairs are over there, breakfast at 6/coffee is 24 hours.” Nothing terrible, but also very stand-offish. The room was not great. The beds are in serious need of updating, as in you sleep on a noticeable angle because the mattress has worn down so much from where everyone else has slept. The ironing board was downright dirty: I used a towel I had packed to act as a buffer. The A/C worked but was loud. The bathroom was fine but the shower had lots of cracks in the ceiling. To top it all off, on my way out (I had to leave very early in the morning), I went to turn my keys in and the staff person was flat-out asleep at the desk. They looked very comfortable so I decided to just leave them alone, but c’mon…not a good look. So, yeah, it’s not horrible. However, it could be better. It’s in a good location (outside of IC but really close, yet also away from the craziness that is Coral Ridge Ave, but also very close to the interstate) and you have Old Chicago literally right there. The price is pretty good. It’s just a shame that so many things have been allowed to go bad.
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Date of stay: May 2022
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Service
Trip type: Traveled on business
Room Tip: Try to get the top floor.
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Kara C wrote a review Aug 2021
2 contributions
We’ve never written a poor review for a hotel before. Until now, our stays have offered enough amenities and kind customer service to make up for any disappointments. And we’re sensitive to the stresses and risks hotel workers face as they work through a global pandemic. But even with all this considered, we feel compelled to note that our stay at Heartland Inn was the worst we’ve experienced in fourteen years together. Here are the pros and cons (listing cons first): Cons (most of which can be filed under poor customer service with the night staff at the hotel desk): - When we arrived in the evening on 8/13, the deskperson ignored us at first. We had to get her attention even though she was sitting right in front of us. She was abrupt and expressionless. Then she gave us the wrong room (we booked a room with a hot tub and didn’t receive that). When we returned to the desk to fix the mistake, she didn’t apologize or in any way acknowledge she made an error. She made a show of how irritated she was dealing with us. She did give us a key to a new room with a hot tub, for which we were thankful, but we felt unwelcome at the hotel. - There were no hangers in the closet. We were attending a wedding the following day and needed to hang a blazer, a dress shirt, and a dress and a few other articles of clothing. We figured this would be no problem. We called the desk and requested about five or six hangers. The deskperson, not the same one as before, said there were no more hangers (!!!) in the hotel. We told her that we just had this poor experience with the last deskperson about getting the wrong room and we just had a long day of travel and just wanted this simple basic thing. She said she’d try to find us hangers. About twenty minutes later, she showed up to our room with about twenty hangers without hooks on their tops, so they wouldn’t work in our closet, which required standard hangers. She said she’d try to look for normal hangers. - Hungry from our long trip, we left to grab some food. Before doing this, we stopped at the desk to inform the second deskperson that we were leaving and someone could just place the hangers in our room if they found them while we’re out. She said she was too busy with other things. We understand that people get busy, customer service can be stressful, and finding hangers might slip on a list of immediate priorities, but we didn’t appreciate her attitude about it, like we were hassling her over this basic accommodation. Anyway, after we ate at a nearby establishment, we bought our own hangers at a Walgreens (weren’t for sale exactly, but the counterperson enjoyed our absurd goofy tale and let us purchase a few stray hangers from a rack). Good thing we did that: there were no hangers in the room when we returned. - On the second night, our room key cards didn’t work. When we mentioned this to a night deskperson (the third), she said it was because we kept the cards too close to a chip credit card or too close to our phones. At no point were we warned that this could happen. She fixed the problem but she was a bit mean about it and didn’t apologize. We’ve never encountered this key card problem at any other hotel. - There was hardly any room in the standing shower for soap or shampoo. - There were no towel racks. - The hair dryer didn’t work. - There were only three pillows on the king sized bed (should be at least four). - There were barely any sheet coverings, just one sheet and a thin comforter. - The room was gloomy with poor lighting. Pros: - Our checkout manager on Sunday morning, Antonio, was courteous and listened to all our grievances on our final day. He said he’d be upset too if he encountered this kind of service (and said he saw a bunch of normal hangers in the back room). It almost felt therapeutic to talk with him. He was thoughtful and extremely competent. - The deskperson who brought us the useless hangers was friendly when she came to our room. She told us about a dinner option nearby and we appreciated that. - Our room was clean (fresh sheets) and when I asked housekeeping staff for towels, they gave them to us and were cordial. - We enjoyed the hot tub. - The iron worked well. It’s important to reiterate that most of the problems we experienced would have been tolerable if not for the rudeness. That was the worst of it: the sense that we were unreasonable when we addressed these basic issues with the night staff at the hotel desk. We were hoping for nice place to relax after attending our niece’s wedding. Instead we ended up with a lot of meaningless stress.
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Date of stay: August 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ariana W wrote a review Aug 2021
1 contribution
Buyer Beware. This hotel is not newly renovated as advertised! The photos are photo shopped. This place is a dump. I am highly disappointed. When I called the front desk about the renovated rooms she said they have not started the renovations yet….. The carpet is old from the 80’s look like and it smells like the room was formerly a smoking room, the furniture is old and its just looks bad. We choose yo stay here because its close to hospital. I don’t want to lay in bed. By the way, someone from the staff just walked into my room with her key. She did not knock on the door. So now I feel unsafe if the workers can just use their key yo walk into my room. I plan to report this place to the BBB! I am going show the real pictures. Our veterans deserve to stay somewhere better not this dump. I will also inform the VA know.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carrie N wrote a review Jun 2021
Eagle Grove, Iowa462 contributions55 helpful votes
Heartland Inn was a great place to stay while having someone at UI Hospitals and Clinics. It was a short 6 minute drive to the hospital and there was a hospital discount. We did not use it as we had a late night hospital visit, but there is also a free shuttle to the hospital during the day. The rooms were clean, staff were very friendly, and the breakfast was delicious! They had a couple hot food options as well as many bread and cold food items. I walked in on a Friday night and was able to get a room right away for cheaper than prices listed online. I would definitely stay here again!
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Date of stay: June 2021
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Scott G wrote a review May 2021
Blackfoot, Idaho136 contributions54 helpful votes
What a nice surprise! We actually found a nice place to stay on a busy weekend at a reasonable price! The room was large, comfortable and clean! The breakfast was hot! Good pancakes! Thanks for all you do for our veterans!
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Date of stay: May 2021Trip type: Traveled as a couple
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PRICE RANGE
$97 - $108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heartland inn - coralville hotel coralville
LOCATION
United StatesIowaCoralville
NUMBER OF ROOMS
169
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HEARTLAND INN - CORALVILLE $77 ($̶9̶4̶) - Prices & Hotel Reviews - Iowa

Frequently Asked Questions about Heartland Inn - Coralville
Which popular attractions are close to Heartland Inn - Coralville?
Nearby attractions include University of Iowa (0.6 miles), Carver-Hawkeye arena (0.6 miles), and Winans Chocolates + Coffees (0.3 miles).
What are some of the property amenities at Heartland Inn - Coralville?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Heartland Inn - Coralville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Heartland Inn - Coralville?
Guests can enjoy free breakfast during their stay.
Is parking available at Heartland Inn - Coralville?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Heartland Inn - Coralville?
Conveniently located restaurants include Wig & Pen Pizza Pub, Monica's, and Chez Grace.
Are there opportunities to exercise at Heartland Inn - Coralville?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Heartland Inn - Coralville?
Yes, dry cleaning and laundry service are offered to guests.
Does Heartland Inn - Coralville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Heartland Inn - Coralville?
Many travelers enjoy visiting Old Capitol Museum (1.5 miles), Johnson County Historical Society (0.9 miles), and Plum Grove Historic House (2.4 miles).
Is Heartland Inn - Coralville accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.