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Courtyard Des Moines West/Clive

#5 of 8 Hotels in Clive
Certificate of Excellence
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Courtyard Des Moines West\/Clive
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120 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Wood Dale, Illinois
Level Contributor
122 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

While returning from our Route 66 Trip to Arizona and on the way back to Chicago, we happened to plan a stay in Clive, IA. My wife is the consumate planner and did her due dilegence in researching the best places to stay along the entire trip. This particular Courtyard had high reviews and having stayed there can see why.... More 

Helpful?
Thank pjungel
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I will share your feedback with my staff. Your feedback is integral... More 

Cedar Rapids, Iowa
Level Contributor
14 reviews
9 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Front desk staff was very helpful and kind. Hotel was clean, rooms were updated. Courtyard was great for a gathering, as we had family in town. We didn't go to the bistro, but looked nice. No complaints!

Helpful?
Thank Ashley N
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I will share your feedback with my staff. Your feedback is integral... More 

Centerville, Iowa
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We went to Des Moines for a wedding. We stayed at the Courtyard in West Des Moines/ Clive. It was a very clean room and even though we were very close to the interstate it was very quiet. We would stay there again.

Helpful?
Thank Chris M
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share your experience while staying with us. We are Happy that your stay with us was enjoyable. I will share your feedback with my staff. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us... More 

Brattleboro, Vermont
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We arrived just after midnight after a 10 hour drive. The maids had sprayed so much disinfectant spray on the room that we were coughing. All we were told was "sorry, we'll let the maids know". Then promptly at 8am we heard a weird loud tapping sound. We had no idea what it was and after 2 minutes of this... More 

Helpful?
Thank BellaSophia
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share your experience with the Courtyard Des Moines West/Clive. You indicated in your comments the problem that you experienced with the late housekeeper service. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. I... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The only thing weird about the hotel was the parking lot. The pool wasn't squeaky clean, the grout was a bit dirty but in it's entirety the pool was clean. The location was easily accessible and I had no problem finding it. It was off the interstate, however it was far enough away that the noise was not a problem.

Helpful?
Thank Justin S
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time to share your comments about your stay. We are Happy that your stay with us was enjoyable. I will share your feedback with my staff. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so... More 

Smithton
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff at the hotel was professional and friendly from check in to check out. Always polite and asked if I needed anything. The bistro crew was great in the mornings and evenings. Beds were very comfortable and I slept well. It's a typical courtyard set up with the space in the middle to relax outside which we did on... More 

Helpful?
Thank Byron H
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for sharing your experience at the Courtyard Des Moines West/Clive. We are so please that you enjoyed your stay. As a Valued Guest, we appreciate your feedback. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I will share your comments with my staff as well as the other members... More 

West Chicago, Illinois
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Reservation easy, staff communication before reservation date was great. Told me of local things to do. They had their annual BBQ the night I was there and it was well attended. Unfortunately, at the last minute, I had a Team dinner downtown and was not able to attend BBQ. Room as advertised. Bed very comfortable. Bathroom clean and well appointed.... More 

Helpful?
Thank Jerry P
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Thank you for taking the time share your comments regarding your stay with us . We are delighted that your stay with us was enjoyable. I am sorry that you were unable to stay for the BBQ. I will share your feedback with my staff. Everything we do is aimed at providing you with an excellent hotel experience and your... More 

Denver, Colorado
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 30, 2016 via mobile

Hotel was fine. The woman at the Bistro appeared to be hard woking and friendly. She was the only staff that was welcoming. The GM and another manager (identified by name tags) did the job but the welcoming and friendly customer service were nissing. They appeared to be inconvenienced when providing service This not what ine would expect from hospitality.... More 

Helpful?
Thank Paula C
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Paula, Thank you for taking the time to experience with your recent stay at the Courtyard Des Moines West/Clive. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the customer service that you experienced. This is definitely... More 

Lake Villa, Illinois
Level Contributor
191 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 17, 2016

Great location and clean rooms. Beds and pillows super comfy. Cafe serves Starbucks coffee in the lobby (extra fee of course). Just wish Courtyards would include breakfast, especially for Gold level members.

Helpful?
Thank Tami W
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Tami, Thank you for sharing your experience at the Courtyard Des Moines West/Clive. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Gold Member your feedback will be shared with the team to continue to inspire and motivate... More 

Bel Air, Maryland
Level Contributor
159 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed May 14, 2016

Attending a conference for my company, so our system selected the Courtyard in Clive. This was a pretty good choice. While it was right off of I-35/I-80, the area around the motel was quiet. My room was a decent size, and included a small sofa, so I could sit comfortably to read or watch TV. The TV selection was a... More 

Helpful?
Thank jerrys01
Jeff V, General Manager at Courtyard Des Moines West/Clive, responded to this review

Dear Jerry, Thank you for taking the time to share your experience. We are delighted that your stay with us was enjoyable. I will share your suggestions with my staff as well as the other members of my leadership team. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Courtyard Des Moines West/Clive

Address: 1520 NW 114th St, Clive, IA 50325-7069
Location: United States > Iowa > Clive
Price Range: $112 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Des Moines West/Clive 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Courtyard Des Moines West/Clive Hotel Clive
Courtyard Clive
Clive Courtyard
Clive Marriott
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