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BEST WESTERN PLUS Des Moines West Inn & Suites

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BEST WESTERN PLUS Des Moines West Inn & Suites
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363 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Start your review of BEST WESTERN PLUS Des Moines West Inn & Suites
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Carroll, Iowa, Usa
Reviewed yesterday NEW

As a Diamond Select member, I requested an elite upgrade. Was told hotel was booked full and no upgrade available. When I checked online, there were many rooms available, including several suites. When I questioned the desk clerk, he was very condescending and stated, 'my manger left a note that there was no upgrade available". The 5-7pm social hour, a...

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Helpful?
Thank pjjewel
Lee's Summit, Missouri
HOTEL’S FAVORITE REVIEW
Reviewed March 24, 2017

We stayed at the Best Western a couple weeks ago when in town for a concert. The motel is right off the interstate and is very easy to get to. It is also convenient for going into downtown Des Moines. Upon arrival the front desk clerk was cheerful and professional. She asked if we wanted a room on the third...

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Helpful?
1Thank Steve K
About Hotel's Favorite Review
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks Steve for the great words about my hotel. I am glad you like our location and my staff. They work so hard to please and accommodate that it is nice to share your compliments with them. Thanks again and happy travels to you. When next in Des Moines don't forget to stop by.

Reviewed 2 days ago NEWvia mobile

This by far was one of the nicest Best Western Plus hotels that we have stayed in long time. The room had plenty space for a nice overnight stay with our cat. The hotel provided real plates glasses knives and forks to reduce the use of plastics and paper products which was a nice change to help the environment. On...

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Helpful?
Thank Sandra S
kaczusia, Manager at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you, I am glad you liked our dinnerware. food just tastes better from ceramic doesn't it? Thanks again and happy travels to you.

Waterloo, Iowa
Reviewed 3 days ago NEWvia mobile

Stayed here 3 nights. Really liked this place. Rooms were clean, staff was friendly, it's located close to major roads with close access to restaurants and shopping. A city green belt with bike and hiking trails is only a 15 minute walk away. You can hear a little highway noise, but thought it was relatively quiet overall. Breakfast was your...

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Helpful?
Thank Bobber67
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

I am so glad you were able to find and enjoy the Clive Greenbelt trail. It is truly one of the most magnificent features of our location. Miles and miles of wandering paths right through thick forest and right in the middle of the city. Keep traveling and come back soon.

Dubuque, United States
Reviewed 3 days ago NEW

General cleanliness and room amentities and staff were awesome. However I feel in the remodel they did not sound proof very well. Could here TV's, Conversations and more noise than what should be necessary. Any door that shut was really loud and you could hear showers running in adjoining rooms

Review collected in partnership with Best Western
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Helpful?
Thank markgC1307RE
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you for your kind words about my hotel. Yes, we have remodeled recently but decided against thickening up the interior walls and ceilings as that would pass along too much of a cost to the guest. We want to stay affordable and therefore have to compromise on meeting current building codes and regulations and of course hope for consideration...

Cheyenne, Wyoming
Reviewed 1 week ago

Everything was great! The beds where a little to hard for myself and my grandpa but thats just our opinion. The front desk staff was very nice and attentive. Very beautiful location! Restaurants close by and rewards members parking!!

Review collected in partnership with Best Western
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Thank Tara H
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you very much Tara. I am glad you enjoyed my hotel and we hope to see you and Grandpa back again. Happy travels to you.

Tinley Park, Illinois
Reviewed 1 week ago

Very nice upgraded room at a reasonable price. Good location to food and gas. I have stayed here 2 times and will continue,due to good location and will continue because of location and price. ........

Review collected in partnership with Best Western
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Helpful?
Thank Peter K
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks Peter. I am glad you enjoy our location and recognize the value that we offer in our amenities and accommodations. Happy travels to you and we hope to see you back when next coming to Des Moines.

OSWEGO, United States
Reviewed 1 week ago

Located with numerous shopping/restaurants available. We stay here to visit our kids who go to Iowa State and Drake. Great easy access to express way to visit both campuses. Will continue to stay here throughout their college attendance.

Review collected in partnership with Best Western
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Helpful?
Thank jeannef228
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks Jeanne for a great review. I would be thrilled for my hotel to be your base for the duration of your kids college. Go Cyclones and Go Drake!

Kenosha, Wisconsin
Reviewed 2 weeks ago

Complimentary wine, beer, sodas, pizza, and chips served in the lobby for a few hours each evening. Very nice surprise. China and silverware provided for a very delicios complimentary breakfast. Waffle maker made it complete!

Review collected in partnership with Best Western
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Thank Q8451YTcathyf
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

I am so glad you enjoyed our social hour. I am also happy you noticed and liked our real china, food just doesn't taste as good from paper and plastic, does it? Did you notice the little BW logo on your waffles?

Saint Paul, Minnesota
Reviewed 2 weeks ago

This is a very well run property. Staff is helpful, rooms are always clean and the breakfast offering is excellent. Happy hour Mon-Wed. is most appreciated with free wine, beer and pizza from 5 - 7pm.

Review collected in partnership with Best Western
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Helpful?
Thank charlesmR6889IV
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks Charles, I am glad you liked our social hour. It is my favorite and a great image builder when a guest comes in and sees guests sitting in the lobby sipping wine and beer while munching on our snacks. Oh, and we have great music too! My favorite is French Cabaret on Tuesdays :)

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Des Moines West Inn & Suites

Address: 1450 NW 118th St, Clive, IA 50325-8243
Location: United States > Iowa > Clive
Price Range: $88 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Des Moines West Inn & Suites 2.5*
Number of rooms: 64
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Also Known As:
Best Western Clive
Clive Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Des Moines West Inn & Suites staff and other travelers.
3 questions
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Questions? Get answers from BEST WESTERN PLUS Des Moines West Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Prefer first floor if available because of elevator but it's really not a big thing.”
mikekW6915XL, Nov 20, 2016 | Read review
“The suites are much larger than the standard rooms for a few extra dollars.”
AitutakiGirl, Oct 20, 2016 | Read review
“Upgrading to a suite was worth every penny.”
AudreyF178, Oct 11, 2016 | Read review
“Nothing really other than main level if you do not want to climb stairs. One elevator. Overload”
tomaT8622LX, Aug 28, 2016 | Read review
“314 is near elevator/ice machines. No noise from them but some interstate noise. Rooms at west end are further from the interstate.”
srehmann, Jan 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question