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BEST WESTERN PLUS Des Moines West Inn & Suites

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291 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Cincinnati, Ohio
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Room was clean. Sink needed thorough cleaning. The breakfast needs to be fixed. Bacon rounds were burnt & greasy. Eggs not tasty. Stayed at Best Western's many times but this one may change my mind about staying again. Steering clear of them for awhile.

Helpful?
Thank DonnaG3353
Lakeland, Florida
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here two nights over a weekend and had a pleasant experience. Great location with a two places to eat within walking distance. The room was clean and the bed was comfortable. Nice size television in the room! My only issue with this hotel was the business center is a table next to the front door in the lobby... More 

Review collected in partnership with Best Western

Helpful?
Thank Harleyriders10
Cresco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this Best Western several times a year, when I am visiting Des Moines. The staff id very friendly and very accommodating. Rooms are very clean and well maintained. If there is a problem during your stay it is corrected immediately. I use this motel as a barometer for the others that I stay at. If you are... More 

Review collected in partnership with Best Western

Helpful?
Thank Scott F
TULSA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

we had a pleasant one night stay. Just passing thru on way home from fishing. Room was adequate, ac was a little noisy. Breakfast has many choices and not bad tasting. Love the waffles. Front desk manager was very friendly and helpful

Review collected in partnership with Best Western

Helpful?
Thank Kathy B
Olathe, Kansas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very nice hotel. Lovely rooms, very comfortable beds, easy on-and off-highway access. Had happy hour, which was very enjoyable. They provide actual crockery on which to eat your breakfast/happy hour instead of cheap plastic/paper which was a pleasant discovery. Very nice place

Review collected in partnership with Best Western

Helpful?
Thank Caroline T
Fort Wayne, IN
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Rudest night check in lady. We were interrupting her TV show, and she tried to run our credit card for double the room rate for a "deposit". She finally ran the card for the correct amount and told us if we smoked in the room, she'd hunt us down. Broken elevator with my wife and daughter stuck inside for 5... More 

Helpful?
Thank djmmalf
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dear Guest, I would like to apologize for not meeting your expectations. Payment and credit cards are always a delicate subject when a card will not authorize and an alternate method of payment has to be provided. I apologize for my employee not being diplomatic enough and sensitive in communicating that to you that would not offend as it clearly... More 

Harrisburg, Pennsylvania, United States
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were a family of four driving from the east coast to Wyoming. Being light sleepers, our main concerns are cleanliness, and quiet and dark for sleeping. I was impressed with this Best Western. No carpet - hardwood floors and real wood doors. Fancy folded towels and washcloths greeted us. Neatly laid-out cups and glasses - real cups and glasses,... More 

Helpful?
Thank Michelle C
Oklahoma City, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This motel has a policy of double charging your credit card for your stay plus a $100 deposit for possible damages. The breakfast was great and the room comfortable, but their charging practice is obscene and they don't tell you what they are doing.

Helpful?
Thank msn6804
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dear Guest, I am sorry you misunderstood the accounting on your bill but I will be happy to explain. Third party websites use their own cards to pay for rooms so unless we ask for the guest credit card at check in we have no security against unpaid charges, damages etc. If we ask for the card we need to... More 

Saint Michael
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 20, 2016

We thought the hotel in general, and our room, were very clean,neat and updated. Breakfast was ok and service was good. The price competitive for the area. (All Des Moines is kind of expensive). The hotel is nicely located so easy on/off either 35 or 80. Right by The Cracker Barrel.

Review collected in partnership with Best Western

Helpful?
Thank angyangy1
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you for the wonderful review. I am glad you found our accommodations clean and comfortable. We are indeed located conveniently right at the intersections of the nation's two biggest Interstate Freeways, 35 and 80 and the Cracker Barrel is right next door. That is certainly my favorite place for breakfast. Happy travels to you and hurry back. More 

Lincoln, Nebraska
Level Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 10, 2016

Nice hotel for a group stay. Good breakfast in the morning. The hotel was clean and staff was friendly. Good our luggage to our rooms in a timely manner. I had a king room. Room had flat screen television. The most interesting thing was the "cube" outlet on the night stand. Could plug in many things!

Helpful?
Thank Bonnie F
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you for the review and for noticing our little "cubes" as you put it with the increasing number of electronics those outlets need to be plentiful and handy. I am glad you liked it. Happy Journeys to you and come back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Des Moines West Inn & Suites

Address: 1450 NW 118th Street, Clive, IA 50325
Location: United States > Iowa > Clive
Price Range: $97 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Des Moines West Inn & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Clive
Clive Best Western
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