I am in the middle of relocating to the Midwest and this place has been wonderful! Cindy is awesome and i love it here! Clean, quiet, safe, and home away from home. If you’re looking for a safe and reasonably priced stay either short or long term this is for you!
I moved in around June this place is amazing the staff will help with anything.... It's so quite and I just enjoy staying here... Thanks Cindy and Kevin for all your hard work....I love looking at the deer across the field.... The RODRIGUEZS
I was for a business trip and it was nice and clean place. Convenient for work travel: it has a business center, right off I-80/I-35, and a Starbucks right next door for a morning caffeine fix. There is also a gym next door. Nice staff. Recommended.
I have stayed here twice in the last year was treated very well never had any issues they have a great staff they are very friendly and helpful I will stay there again it is very quiet and safe place it is a great value
This hotel was clean, quiet and the staff was extremely friendly. We felt very safe and were treated very well. The price is much lower than any other extended stay property that we looked at. I would highly recommend this hotel to anyone looking for a great value, especially with free access to Aspen Fitness center right next door.
I recently stayed at this hotel for a month and my experience was very different than the older reviews so maybe something has changed with the management of the hotel. I thought it was very clean and comfortable. The location is great (fitness center next door and tons of restaurants close by) and you rooms are a good size with all the amenities I needed for the month.
very well kept older bldg. -quiet and reasonably priced compared to other extended stay hotels or apartment living. free internet and cable. just like an apartment - you do all your own cleaning, supply your own dishes, bedding, etc etc. management and maintenance are top notch!
This place is very disappointing. Room and furniture stink with funk, beds are old, broken down mattresses & very uncomfortable, Wi-Fi is very slow, when it works. Management becomes very defensive/hostile when approached with these issues, especially if you want to leave early and get pro-rated refund....basically, they refuse to act with any measure of customer service, concern over dissatisfied customers, and cooperation to rectify the many deficiencies this place has. Never stay here! It is cheap, but there is a reason it is cheap. Don't make the mistake of signing up for any extended period, because once you realize the deficiencies, the management plays the "we don't allow refunds after you sign the document". It seems that they don't care about unhappy guests as long as they have your money. They will stick it to you and in essence dare you to defy them and make them act responsibly. Manager accused me of making threats, which was outrageous. I was very calm, professional, and logical with my requests. That consideration was not reciprocated. Will be filing complaints with the American Hotel and Lodging Association, BBB, and the State Attorney General as to their tactics.…
Unsafe and I have pictures. You walked downhill in the room towards the airconditioner. Floor is not even. Major cracks in wall. 1215 had to have maintenance come because we could not even lock our door. Had to pull door in to room to lock so did not seal shut. 13 inch tv. Awful. I have so many pictures to turn into Des Moines Housing because it is not a safe facility. We even had to make the beds with stuffed comforters in the entertainment center.
I stayed for an extended period. The facility has transitioned from a hotel to an apartment / extended stay facility. It is definitely geared toward longer term stays and the longer you stay the better the value! Don't expect hotel service because it isn't a hotel. The signage is deceptive since it says it is a hotel / suites facility. Once you get past that and realize it is for apartment living or extended stay visits, the place fits the bill! It is clean, quiet, secure, the people are very friendly and accommodating, and they provide free passes to a full-service health club. I loved that part! I would recommend it to friends. It fit my budget and life style.