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Sterling Hotel and Suites

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Traveler (99)
Room & Suite (48)
Dining (5)
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Overview
  • Excellent30%
  • Very good23%
  • Average15%
  • Poor12%
  • Terrible20%
Travelers talk about
“full kitchen”(36 reviews)
“the penthouse”(17 reviews)
“living room”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
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Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (256)
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256 results
Traveler rating
73
59
39
32
53
Traveler type
Time of year
LanguageEnglish
73
59
39
32
53
Show reviews that mention
All reviewsfull kitchenthe penthouseliving roomdes moinesgreat priceoutdoor poolvisit familycontinental breakfastfold out couchextended familystaying at this hotelroom was largeconvenient locationbiscuits and gravystaff was friendlybeds were comfortablefireplace
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1 - 5 of 256 reviews
Reviewed 2 weeks ago via mobile

I should have read the reviews on this place! I can do with he outdated decor and outdated furniture, but with the filth.... I didn't let my son run around without shows because he did for a few minutes, his socks were disgusting! I wiped...More

Thank maldonadoap
Response from Jose N, General Manager at Sterling Hotel and SuitesResponded 1 week ago

Dear maldonadoap, I'm very sorry that you had a bad experience, as a manager member I appreciate your time and feedback. Did you inform any of our staff members of this issues with your room and if you did was this taking care off? Please...More

Reviewed 2 weeks ago via mobile

We had a great stay at the Sterling hotel and suites. We really loved the set up of the hotel and rooms. It was nice and clean and we felt very comfortable there! Definitely will be staying there each time we pass through the area!

Thank anitabear01
Response from Jose N, General Manager at Sterling Hotel and SuitesResponded 2 weeks ago

Thank you for your feedback, please come back soon. Respectfully, Jose Nogales

Reviewed 4 weeks ago

My family and I enjoyed the Penthouse Suite. Very spacious and clean. Staff was very helpful with the fact that we never been to Iowa before. Would recommend this hotel if you have not stayed there before.

Thank Damarcus P
Response from Jose N, General Manager at Sterling Hotel and SuitesResponded 3 weeks ago

Thank you for your feedback, please come back soon. Respectfully, Jose Nogales

Reviewed May 13, 2018 via mobile

I stayed in late January 2018 and have pics of blood on sheets and walls, no one cared. DON'T STAY THERE, IT'S A DUMP HOLE, dirtiest hotel I have ever stayed in go to super 8 or econolodge it would be cheaper and a LOT...More

Thank Ken H
Response from Jose N, General Manager at Sterling Hotel and SuitesResponded May 15, 2018

Dear Ken, Thank you for your feedback and I'm sorry that your experience was not the best on our hotel. As a member of the NEW management team I take this comments very seriously. We are working with new staff, more experience and efficient in...More

Reviewed April 2, 2018

I stayed there 2 nights...Thought i paid for Two nights but they charged card 3 times for different amounts not even for the amount room for two night !!!!!!!!!!! They OVERCHARGED account in the amount of $186.00. Had to get bank involved to to get...More

Thank tocoolforyou
Response from Jose N, Manager at Sterling Hotel and SuitesResponded April 3, 2018

Good Day Mr. tocoolforyou, Thank you for taking the time to share your feedback with us, we take these comments and feedback very seriously and per our conversation over the phone yesterday we did everything in our hands to correct the issues that came up...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Business Center with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
$75 - $143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$75 - $143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveler (99)
Room & Suite (48)
Dining (5)
Pool & Beach (4)
Questions & Answers
Ask a question
June 4, 2016|
AnswerShow all 7 answers
Response from Ryan P | Property representative |
Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
1
Vote
Carrie S
April 7, 2015|
AnswerShow all 6 answers
Response from Ryan P | Property representative |
Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
1
Vote
Room Tips
"If you are booking a room last minute, make sure you call the hotel first and get a quote on a room before..."
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"The rooms closer to the pool in the summer are super convenient."
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"A good room does not exist on this property"
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"Even a room near Interstate is quiet!"
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