We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sterling Hotel and Suites

Traveler (109)
Room & Suite (58)
Dining (5)
About
Location
Cleanliness
Service
Value
Sterling Hotel and Suites guests can expect excellent service and superior amenities. Relax in our spacious suites with the amenities that will provide both business and leisure travelers all the comforts of home. We include a complimentary hot breakfast, high-speed wireless internet service, on-site laundry facility and fully equipped kitchens.
Read more
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Reviews & more
287Reviews
171Photos
2Q+A
78Room tips
Traveler rating
  • 89
  • 62
  • 44
  • 33
  • 59
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
We always stay here to Christmas shop. I was hoping this year the rooms would get a makeover, they hadn't although I was told they were working on this. We enjoy staying here but hope they get after it for our next stay!
Read more
Response from JoseN2648, General Manager at Sterling Hotel and Suites
Responded 3 days ago
Good Morning and thank you for the feedback. We are currently remodeling the property and look forward to ALL the improvements. Please ask for one our newly remodeled rooms when your travels bring you back to Des Moines, we truly appreciate your business!
Read more
Hotel's Favorite
Planned a quick weekend get away with family and friends. Easy booking, efficient staff and the rooms are nice and spacious, could tell it had been recently remodeled and yet very cozy. Made us feel at home away from home. Excellent location, restaurants within walking distance
Read more
Response from JoseN2648, General Manager at Sterling Hotel and Suites
Responded Oct 19, 2018
Thank you very much for your feedback, we will continue to work on better our services and accommodations. We look forward to see you and your family again on your future travels. Respectfully, Jose N
Read more
This property has lots of house size buildings with suites on the first and second floors. More than the typical amount of square feet - a bedroom area, small kitchen, sit down couch area and very large bathrooms. Its not a new facility but our room was in good shape. Clean,
Read more
Response from JoseN2648, General Manager at Sterling Hotel and Suites
Responded 6 days ago
Thank you for your feed back and look forward to see you again on your future travels. Respectfully, Jose N
Read more
This is my 3rd stay at this hotel... and I must say that I feel like I’ve hit the jackpot here. My boyfriend lives in Omaha and I live in the Quad Cities. Des Moines is a natural halfway point and we have a lot of mutual friends in the area, so when visiting for a night we
Read more
Response from JoseN2648, General Manager at Sterling Hotel and Suites
Responded 6 days ago
Thank you for your feed back and look forward to see you again on your future travels. Respectfully, Jose N
Read more
My family and I were in town visiting family over Thanksgiving. In the past we had stayed at Sterling but left less than fully stratified. We were recently told that they were now under new management and had made significant improvements to their rooms and staff. We decided
Read more
Response from JoseN2648, General Manager at Sterling Hotel and Suites
Responded Dec 14, 2018
Thank you for your review, I will share this with our staff. We are so glad you are enjoying your stay with us and that we could offer a little comfort to you and your family during this time. We look forward to welcoming you again. Respectfully Jose
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Blood stain on comforter. Queen size on king bed
Sink broken and light bulbs missing
Sink broken and light bulbs missing
Two bedrooms!! What?!!
PreviousNext
12345612
Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
1 vote
Show all answers
Did you get charged $135.00 for using/ staining their linens like I did?
Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove any stains or linens were torn or stolen. If we have made an error in billing, I want to make sure to remedy the incorrect charges. Thank you!
1 vote
Show all answers
"Any room will be to your liking as long as you are not a snob."
"Large rooms, clean and recently remodeled. Under new Management!!"
"Ask to see the room first,check for towels,bedding and cleanliness!"
"If you're traveling with your family or another couple, save money by staying in the 2-level penthouse."
"stay far,far away"
PreviousNext
12345616
PRICE RANGE
$58 - $99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chase hotel clivechase hotel des moines
FORMERLY KNOWN AS
Chase Suite Hotel Des Moines
LOCATION
United StatesIowaClive
NUMBER OF ROOMS
112
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing