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    Sterling Hotel and Suites

    11428 Forest Ave, Clive, IA 50325-7031
    Hotel website
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    8/6/2017 8/7/2017
    $76
    $73
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    Traveler (80)
    Room & Suite (36)
    Dining (5)
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    Overview
    • Excellent28%
    • Very good25%
    • Average16%
    • Poor13%
    • Terrible18%
    Travelers talk about
    “full kitchen” (32 reviews)
    “the penthouse” (15 reviews)
    “living room” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Super 8 Clive/W Des Moines
    596 reviews
    #12 of 48 hotels in Des Moines
     
    La Quinta Inn & Suites Des Moines-West-Clive
    513 reviews
    #5 of 8 hotels in Clive
     
    Best Western Plus Des Moines West Inn & Suites
    400 reviews
    #2 of 8 hotels in Clive
     
    Wildwood Lodge
    269 reviews
    #3 of 8 hotels in Clive
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (222)
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    1 - 5 of 222 reviews

    Reviewed 3 weeks ago

    A friend and I were going to Des Moines to go to the farmer's market and Art Fest then wanting to spend the night to visit friends. A search came up with the Sterling Hotel and Suites at a great price for the penthouse suite,...More

    Thank Crboogie
    Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded 3 weeks ago

    We are glad to hear you enjoyed your stay for the most part. We will share your feedback with the appropriate hotel staff to help continued training in an effort to prevent any of these types of issues from occurring again in the future. We...More

    Reviewed 3 weeks ago via mobile

    We stayed here a few years ago and had a clean room for great money. This time we wished we'd paid twice as much for a decent room. The hotel and property were a series of interesting and vaguely unpleasant smells. Our room at first...More

    Thank Brian M
    Reviewed 4 weeks ago via mobile

    I had the most wonderful experience at the Sterling Hotel & Suites Clive/Des Moines, IA. The suites are located at the end of quiet street next to multiple restaurants and a convenient store. Right off the highway, this was a perfect distance from downtown Des...More

    Thank scottiiman
    Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded 4 weeks ago

    Hello, We are glad to hear you enjoyed your stay with us. We look forward to welcoming you back the next time your travels bring you our way.

    Reviewed June 19, 2017

    Overnight stay rates 1 star, extended stay rates 3 stars. Pros: apartment-style room with kitchenette & living room area, very nice, safe area. Cons: our queen bed was way too soft and bouncy, wi-fi signal too weak to reach our room, numerous spots on floor,...More

    Thank Willy1043
    Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded June 20, 2017

    Hello Willy, Thank you for your feedback. We will be undergoing some renovations this summer which will include some new beds, new carpet, and paint in the rooms, as well as a complete upgrade to the wifi network. As for the front desk, we don't...More

    Reviewed June 18, 2017

    This hotel is a joke, please don't waste your time. Stayed in a penthouse, there was no bedding left for the pull out couch, no Kleenex, pool was closed temporarily when tried to use it, breakfast was cereal, and fruit. Rooms were not cleaned over...More

    1  Thank expectations2017
    Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded June 20, 2017

    Hello, Thank you for your feedback. I am sorry to hear you had an unpleasant experience during your stay with us. Your feedback in invaluable and will be shared with the appropriate staff to ensure these issues do not occur in the future. Unfortunately, during...More

    Super 8 Clive/W Des Moines
    596 reviews
    #12 of 48 hotels in Des Moines
     
    La Quinta Inn & Suites Des Moines-West-Clive
    513 reviews
    #5 of 8 hotels in Clive
     
    Best Western Plus Des Moines West Inn & Suites
    400 reviews
    #2 of 8 hotels in Clive
     
    Wildwood Lodge
    269 reviews
    #3 of 8 hotels in Clive
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Business Center with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • $68 - $173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Sterling Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Iowa >
    • Clive
    • Also Known As
    • Chase Hotel Clive ,
    • Chase Hotel Des Moines
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    Traveler (80)
    Room & Suite (36)
    Dining (5)
    Pool & Beach (4)
    Hotel & Grounds (87)
    Bathroom (4)
    Nearby
    Sponsored by:
    La Quinta Inn & Suites Des Moines-West-Clive
    513 reviews
    .24 miles away
     
    Best Western Plus Des Moines West Inn & Suites
    400 reviews
    .24 miles away
     
    Wildwood Lodge
    269 reviews
    .08 miles away
     
    Super 8 Clive/W Des Moines
    596 reviews
    .07 miles away
     
    Nearby Restaurants
    Cracker Barrel
    205 reviews
    .28 miles away
    Mi Mexico
    138 reviews
    .15 miles away
    Bakers Square
    60 reviews
    .19 miles away
    Wobbly Boots Roadhouse
    82 reviews
    .25 miles away
    Nearby Attractions
    Living History Farms
    174 reviews
    1.01 miles away
    515 Brewing Company
    29 reviews
    2.72 miles away
    Clive Aquatic Center
    18 reviews
    .40 miles away
    Rangemasters Training Center
    6 reviews
    1.00 miles away
    Ask a question
    Questions & Answers
    Shadow35k
    June 4, 2016|
    AnswerShow all 7 answers
    Response from Ryan P | Property representative |
    Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
    1
    Vote
    Carrie S
    April 7, 2015|
    AnswerShow all 6 answers
    Response from Ryan P | Property representative |
    Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
    1
    Vote
    Room Tips
    "If you have trouble doing stairs, choose a ground-floor if possible."
    Read review
    "If need wi-fi, their signal too weak to reach all rooms. Check signal in your room first."
    Read review
    "Go somewhere else."
    Read review
    "Don't stay here"
    Read review
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