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Quality Inn at Collins Road

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Quality Inn at Collins Road
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Rio Rancho, New Mexico
Reviewed 2 days ago NEW

Have stayed here twice since August. Always clean and the desk clerks and housekeepers are very sweet. Quiet both times but the side without a view is the quietest. The side facing the parking lot is nice too.

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Helpful?
Thank Betty R
Chesterfield, Missouri
Reviewed 1 week ago

I book a trip to this hotel for a baseball tournament and that weekend there was a big rain storm and there was flooding so all baseball was cancelled, I immediately called the hotel to cancelled and they point black told me, that I could NOT!!! I have been fighting with them and Manager Mihir has point blank made sure...

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Helpful?
Thank Lilian411
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

Ms Lilian V. I can understand your frustration for being denied a refund / cancellation. If we had issued a refund obviously we would be the BEST hotel from your point of view. I want you to know that there was a great demand for the rooms during that period, we turned down locals since the room was already committed...

Oklahoma City, Oklahoma
Reviewed 4 weeks ago

On a recent trip to Cedar Rapids IA I choose to stay at this property. TV worked well, Flat screen. Shower had plenty of hot water and good pressure. The only problem I had was with the AC/Heater, I could not get it to work on auto. So it would blow cold until the heater would kick in. So it...

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Helpful?
Thank RippedOff42
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience and sharing your feedback on all aspects of your stay. This level of feedback motivates our staff and your time is appreciated. I will have maintenance look at the AC / Heater unit. We are glad that we were able to exceed your expectations with at least an “4"...

Reviewed October 24, 2016

Just an FYI. I got to the hotel at around 11:00 pm and was told that they did not hold my room for me. She said they tried to call me-I show no records for any calls from them. She suggested that I could try other motels and I informed her that 4 days prior to this, all the rooms...

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Helpful?
Thank Ray N
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

Dear Ray I checked the reservation record. It shows your reservation was cancelled at 9.13 PM that night since the credit card declined! The front desk tried reaching you for an alternate card but did not get a response. We cannot leave a room vacant and not paid for when there is a strong demand. Had your credit card not...

Iowa
Reviewed October 4, 2016

We reserved a king-sized bed; we got a room with two queens. The hotel was full, we were told. What's up with the reservation system or the people employed within the system? We used a Choices Hotel gift card for part of our room charge. The employee didn't know how to handle that. It took over 10 minutes to check...

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Helpful?
Thank TravelinAltHSTeacher
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment regarding your experience. Your feedback is critical in our desire to exceed all expectations. You mentioned something about the "smell" of the room. We were unaware there was a concern in this area. If given the opportunity to correct a concern, we ensure we do so. As for the refrigerator, that is...

Cedar Rapids, Iowa
Reviewed September 17, 2016 via mobile

I've stayed at this hotel numerous times. The breakfast is great, staff is friendly and the best part of all is the comfy beds! I will definitely be coming back to stay when in need of a room and great rates. ☺

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Helpful?
Thank Kayla2412
BaymontInnCR, Front Office Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Iowa
Reviewed July 25, 2016 via mobile

Although the hallway and my room reeked of cigarette smoke, the room itself was very clean. Bed was comfortable and the front desk staff was very friendly. I would stay again only because the room was clean. That smell is awful though. Parking is a bit of an issue too.

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Helpful?
Thank mknwtr
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

We are delighted you enjoyed our accommodations. We hope you will stay with us when visiting the area in the future. I will share your concern about the hallway smoke with housekeeping. As for parking, we do have additional parking on the North side entrance and there are signs directing guests to additional parking. Thank you for staying with us....

Marion, Arkansas
Reviewed May 28, 2016

I travel a lot and never take the time to fill out a report on any place that I stay if it is good or bad. This Quality Inn surprised me and is a great place to stay. The rooms are very clean, no outside noise to be heard. The staff was very friendly and helpful. The breakfast is hot...

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Helpful?
Thank msarge626
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

We are delighted you enjoyed our accommodations. We hope you will stay with us when visiting the area in the future. Thank you for staying with us. Sincerely QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA 319-393-8247

Menasha, Wisconsin
Reviewed April 25, 2016

We walked in with no reservations, we got a room! The girl at the desk was so friendly.. I think the one bad thing was climbing the stairs. No elevator. Clean rooms comfortable beds! Wonderful place we will stay again!

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Helpful?
Thank lembcke
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for the 5 star rating! We are pleased you enjoyed your stay and are appreciative for you taking the time to share you experience at Quality Inn at Collins Road with future potential travelers. We hope to see you in the future. Happy Travels! Sincerely, QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA...

New Jersey
Reviewed March 16, 2016

To check the Quality Inn cedar rapids, It's a nice experience for me. Next time if i come to cedar rapids IA, definitely again i prefer quality inn cedar rapids hotel. Extremely comfortable rooms, best level service.

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Helpful?
Thank brighthorizonins
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Cedar Rapids Quality Inn at Collins Road is located north of the Eastern Iowa Airport, just off Interstate 380 and Collins Road. This hotel is within walking distance of the Rockwell Collins Corporation and minutes away from Lindale Mall, the U.S. Cellular Center entertainment facility, Coe College, Mercy Medical Center, St. Lukes Hospital, AEGON USA, Quaker Oats Company, General Mills Inc., Mount Mercy College, and Hawkeye Downs Speedway, a race track, fairgrounds and expo center. We are centrally located with plenty of restaurants (Biaggis, Olive Garden, Chedddars, Chillis, Chipotle, Panera Bread, Applebees...) Less than a mile away. There is also a Movie Theater within walking distance. ... more   less 

Additional Information about Quality Inn at Collins Road

Address: 5055 Rockwell Dr NE, Cedar Rapids, IA 52402-2027 (Formerly Cedar Rapids Comfort Inn North)
Location: United States > Iowa > Cedar Rapids
Price Range: $65 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Collins Road 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Inn Cedar Rapids
Cedar Rapids Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn at Collins Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They have smoking rooms, but they were gone when I checked in.”
 of 5 bubbles RippedOff42, 4 weeks ago | Read review
“There is no elevator, so if you don't want stairs you should request a room on the first floor.”
 of 5 bubbles TravelinAltHSTeacher, Oct 4, 2016 | Read review
“Second floor in the middle east / street side.”
 of 5 bubbles msarge626, May 28, 2016 | Read review
“"Rooms on the south side are quieter"”
 of 5 bubbles brighthorizonins, Mar 16, 2016 | Read review
“Ask for a front facing room”
 of 5 bubbles mikesT352QV, Aug 26, 2015 | Read review
5 of 5
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