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Quality Inn at Collins Road

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Quality Inn at Collins Road
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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
1 review
Reviewed October 24, 2016

Just an FYI. I got to the hotel at around 11:00 pm and was told that they did not hold my room for me. She said they tried to call me-I show no records for any calls from them. She suggested that I could try other motels and I informed her that 4 days prior to this, all the rooms... More 

Helpful?
Thank Ray N
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

Dear Ray I checked the reservation record. It shows your reservation was cancelled at 9.13 PM that night since the credit card declined! The front desk tried reaching you for an alternate card but did not get a response. We cannot leave a room vacant and not paid for when there is a strong demand. Had your credit card not... More 

Iowa
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 4, 2016

We reserved a king-sized bed; we got a room with two queens. The hotel was full, we were told. What's up with the reservation system or the people employed within the system? We used a Choices Hotel gift card for part of our room charge. The employee didn't know how to handle that. It took over 10 minutes to check... More 

Helpful?
Thank TravelinAltHSTeacher
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment regarding your experience. Your feedback is critical in our desire to exceed all expectations. You mentioned something about the "smell" of the room. We were unaware there was a concern in this area. If given the opportunity to correct a concern, we ensure we do so. As for the refrigerator, that is... More 

Cedar Rapids, Iowa
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 17, 2016 via mobile

I've stayed at this hotel numerous times. The breakfast is great, staff is friendly and the best part of all is the comfy beds! I will definitely be coming back to stay when in need of a room and great rates. ☺

Helpful?
Thank Kayla2412
BaymontInnCR, Front Office Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Iowa
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 25, 2016 via mobile

Although the hallway and my room reeked of cigarette smoke, the room itself was very clean. Bed was comfortable and the front desk staff was very friendly. I would stay again only because the room was clean. That smell is awful though. Parking is a bit of an issue too.

Helpful?
Thank mknwtr
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

We are delighted you enjoyed our accommodations. We hope you will stay with us when visiting the area in the future. I will share your concern about the hallway smoke with housekeeping. As for parking, we do have additional parking on the North side entrance and there are signs directing guests to additional parking. Thank you for staying with us.... More 

Marion, Arkansas
1 review
Reviewed May 28, 2016

I travel a lot and never take the time to fill out a report on any place that I stay if it is good or bad. This Quality Inn surprised me and is a great place to stay. The rooms are very clean, no outside noise to be heard. The staff was very friendly and helpful. The breakfast is hot... More 

Helpful?
Thank msarge626
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

We are delighted you enjoyed our accommodations. We hope you will stay with us when visiting the area in the future. Thank you for staying with us. Sincerely QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA 319-393-8247 More 

Menasha, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2016

We walked in with no reservations, we got a room! The girl at the desk was so friendly.. I think the one bad thing was climbing the stairs. No elevator. Clean rooms comfortable beds! Wonderful place we will stay again!

Helpful?
Thank lembcke
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for the 5 star rating! We are pleased you enjoyed your stay and are appreciative for you taking the time to share you experience at Quality Inn at Collins Road with future potential travelers. We hope to see you in the future. Happy Travels! Sincerely, QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA... More 

New Jersey
1 review
Reviewed March 16, 2016

To check the Quality Inn cedar rapids, It's a nice experience for me. Next time if i come to cedar rapids IA, definitely again i prefer quality inn cedar rapids hotel. Extremely comfortable rooms, best level service.

Helpful?
Thank brighthorizonins
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 15, 2016

The check in was quick and easy, it looked like there had recently been some upgrades. While the room more more of an "old school" set up with the sink outside the bathroom and a really tiny bathroom, it was clean and comfortable. The shower head was good. The bed was comfortable. We forgot toothpaste and the front desk had... More 

Helpful?
Thank Joseph B
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking time to share your experience at Quality Inn at Collins Road with future travelers. We are pleased you enjoyed your stay and the amenities we offer. We look forward to hosting your future lodging stays. Sincerely, QI@Collins Customer Care QI@Collins Team QUALITY INN AT COLLINS ROAD, CEDAR RAPIDS, IA 319-393-8247 More 

Grasonville, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 10, 2016

I had never been to Iowa and since it was my first time I wanted some place down to earth.I had to work so I thought of trying the Quality Inn and was amazed.I had asked the desk clerk to make sure there was no smoke smell in my room as I am allergic to smoke.They made sure that I... More 

Helpful?
Thank Amy P
TripAdv-QICollins, General Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to comment about your experience! We are glad that we are able to serve as your home-away-from home! It's great to hear that you we were able to ensure an outstanding sleep for you and you enjoyed your stay. This type of feedback motivates our staff! It's an honor to have served you and... More 

Harrison, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 16, 2016

I will NOT stay here again. Because I was traveling with 2 small dogs, I was put in a smoking room on the 2nd floor. Also, the hotel does not have an elevator. #1 complaint: the smell of smoke residue was so strong I had to sleep with the windows open and the heat running full blast. (Iowa winter =... More 

Helpful?
Thank debbie72601
TripAdv-QICollins, Front Office Manager at Quality Inn at Collins Road, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Cedar Rapids Quality Inn at Collins Road is located north of the Eastern Iowa Airport, just off Interstate 380 and Collins Road. This hotel is within walking distance of the Rockwell Collins Corporation and minutes away from Lindale Mall, the U.S. Cellular Center entertainment facility, Coe College, Mercy Medical Center, St. Lukes Hospital, AEGON USA, Quaker Oats Company, General Mills Inc., Mount Mercy College, and Hawkeye Downs Speedway, a race track, fairgrounds and expo center. We are centrally located with plenty of restaurants (Biaggis, Olive Garden, Chedddars, Chillis, Chipotle, Panera Bread, Applebees...) Less than a mile away. There is also a Movie Theater within walking distance. ... more   less 

Additional Information about Quality Inn at Collins Road

Address: 5055 Rockwell Dr., Cedar Rapids, IA 52402 (Formerly Cedar Rapids Comfort Inn North)
Location: United States > Iowa > Cedar Rapids
Price Range: $70 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Collins Road 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Inn Cedar Rapids
Cedar Rapids Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn at Collins Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There is no elevator, so if you don't want stairs you should request a room on the first floor.”
 of 5 bubbles TravelinAltHSTeacher, Oct 4, 2016 | Read review
“Second floor in the middle east / street side.”
 of 5 bubbles msarge626, May 28, 2016 | Read review
“"Rooms on the south side are quieter"”
 of 5 bubbles brighthorizonins, Mar 16, 2016 | Read review
“Ask for a front facing room”
 of 5 bubbles mikesT352QV, Aug 26, 2015 | Read review
“We were interested in a quiet room, and got it. We were told that the majority of the guests are business guests.”
 of 5 bubbles 45junes, Feb 3, 2015 | Read review
5 of 5
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