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Fairfield Inn & Suites Burlington

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Fairfield Inn & Suites Burlington
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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Iowa, United States
Reviewed October 19, 2016

Thank you to Penny and Brandi at the front desk. They were extremely helpful, fantastic attitudes and full of energy. Thank you for all of your assistance! The hotel gets a 5 based on the A++ service I received from Penny and Brandi.

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Helpful?
Thank Cory H
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire dedicated team, we thank your for allowing us your feedback and compliments. As always, we will definitely pass on your appreciation to Penny and Brandi, both ladies set excellent examples for our entire hotel staff. We would love to be your home away from home again on your next trip to Burlington.

Reviewed September 12, 2016 via mobile

This is my second stay in two months at this hotel. Again issues with noise. They have been under construction for some time now. Staff is friendly and switched my room for the second night. Overall condition of hotel is rundown.

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Helpful?
1Thank Becky F
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

Thank you for taking the time to give us your feedback. We sincerely apologize for the inconveniences you experienced through our renovation, we genuinely understand the process is not ideal. We would love the opportunity to have you back with us again, we know our guests will love the upgrades, extra amenities, and new efficient layout of the hotel.

Stevens Point, Wisconsin
Reviewed September 12, 2016 via mobile

My mobile check in wasn't ready. Under construction. Side door entry was always open. No key entry needed. No work out facility. It was quiet and clean. Bed was comfortable. Breakfast was OK. Didn't use the pool.

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Helpful?
Thank RunSeattle
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

Thank you for taking the time to allow us your comments, as always we will share your thoughts with our entire team. We sincerely apologize for the inconveniences caused by our renovation, but know our guests will love our new look and upgraded ammennities. We would love the opportunity to have you back with us again.

Reviewed September 11, 2016

We went from the worst at Quality Inn to the nicest. Very comfortable, clean and quiet. They are having some remodeling done but it did not bother us. The bed is comfy too. I paid more to get more. Free cookies too

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Helpful?
Thank roosterlady1255
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire dedicated team, we thank you for allowing us your comments and feedback. As always we will share your information with our staff. We look forward to being your home away from home again soon.

Lincoln, Nebraska
Reviewed August 25, 2016 via mobile

We realize that renovations are in progress but certainly not worth the price. I'm unable to take stairs at the moment and certainly not able to carry luggage upstairs but was not concerned as last year when we were there, there was an elevator. Mid afternoon of our arrival, I finally received an email stating that the front entrance was...

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Helpful?
1Thank aspenfan2015
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

Thank you very much for taking the time to give us your feedback. We sincerely apologize for the inconveniences that you experienced as a result of our renovation and we understand that while improving the property, there are hindrances to our guests. We definitely know that our new modern look, added amenities and upgrades will improve our guest's experience. We...

Reviewed August 23, 2016 via mobile

I've been staying at this Fairfield pretty much every week since late February. The staff is awesome and rival that of some resorts I've stayed at recently. The rooms are clean and breakfast as expected for this type of hotel range. Yes it's getting renovated but I enjoy seeing the progress and giving my thoughts on items.

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Helpful?
Thank James R
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our dedicated team, we want to sincerely thank you for taking the time to all us your feedback and comments. As always, we will share your thoughts with our entire team. We understand that renovations can cause some inconveniences, but we know our guests will love the new look and added amenities of the property.

Jacksboro, United States
Reviewed August 10, 2016

I decided to stay at a different hotel when I traveled to this area. I choose the Fairfield Inn and there was construction going on during my week stay. Parking was limited due to the construction and the room was older. Once they get all of the remodeling finished this will probably be a nice stay.

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Helpful?
Thank Mark J
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire team, we want to thank you for taking the time to allow us your comments. We definitely understand that a renovation can cause some inconveniences and genuinely apologize. We do know that our guests will love the new modern look, expanded amenities and efficiency that our renovation will provide. We would love to see you...

Downers Grove, Illinois
Reviewed August 4, 2016

This property is NOT of Marriott quality/expectations. The grounds and surrounding properties will keep me from re-booking here. Marriott organization needs to build a Courtyard type property in the Burlington/Fort Madison/Keokuk area. Staff was fine, but this property is in dire need of major renovation (currently underway) but the area in which it is located -- they have no control.

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Helpful?
Thank rffrank1
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

Thank you for taking the time to allow us your feedback, as always we will share your thoughts with our team. We sincerely apologize for the inconveniences caused by our renovations, we know that our guests will love the new look, upgraded amenities and efficiencies the final product will have. We would appreciate the opportunity for you to see us...

Harrisburg, Oregon
Reviewed July 29, 2016 via mobile

We stayed here for two nights while visiting nearby Nauvoo, Illinois . They are in the process of remodeling the lobby but that did not stop the staff from providing top notch customer service. Our Rooms were clean and comfortable, the exercise room was large and ample. But what really set things apart were the desk staff, who went the...

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Helpful?
Thank 586donna
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire dedicated team, we want to that you for allowing us your comments and for the amazing 5-star review. We definitely know that a renovation can cause some inconveniences, but we know our guests will love the updates. We would love to se you again on your next trip to the area.

Burlington, Iowa
Reviewed July 11, 2016

I had a birthday party there for my son and nephew. We rented a room for them and their friends so we could have a swim party. The staff was amazing letting us use the breakfast area at night to open gifts and have cake. We offered to clean up our mess and they said nope looks good enough we...

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Helpful?
Thank iowafam4
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire dedicated team, we thank you for taking the time to give us your feedback and for the excellent 5-star review. We can't wait to have you back with us again and we thank you for allowing us to be your home away from home.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Stay at our hotel near Burlington, IA. Our hotel includes complimentary breakfast daily, free wi-fi, and 32" HDTVs. ... more   less 

Additional Information about Fairfield Inn & Suites Burlington

Address: 1213 N Roosevelt Ave, Burlington, IA 52601-2046
Location: United States > Iowa > Burlington
Price Range: $99 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Burlington 2.5*
Number of rooms: 61
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Also Known As:
Fairfield Inn Burlington
Fairfield Burlington
Burlington Fairfield Inn
Fairfield Inn & Suites Burlington Iowa
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Burlington staff and other travelers.
1 question
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Questions? Get answers from Fairfield Inn & Suites Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hotel is under construction make sure to get a remodeled room”
 of 5 bubbles coryh152, Oct 19, 2016 | Read review
“book it! It is well worth the price”
 of 5 bubbles roosterlady1255, Sep 11, 2016 | Read review
“Once the construction is finished hotel will be quieter and modernized.”
 of 5 bubbles B1814JEmarkj, Aug 10, 2016 | Read review
“Breakfast was an added bonus! IT was great too. Room size is good also”
 of 5 bubbles iowafam4, Jul 11, 2016 | Read review
“Rooms facing the north are more quiet since the parking lot is on the south side. The elevator is in the middle of the hallways.”
 of 5 bubbles Gregory414, Aug 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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