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Fairfield Inn & Suites Burlington

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Fairfield Inn & Suites Burlington
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I've been staying at this Fairfield pretty much every week since late February. The staff is awesome and rival that of some resorts I've stayed at recently. The rooms are clean and breakfast as expected for this type of hotel range. Yes it's getting renovated but I enjoy seeing the progress and giving my thoughts on items.

Helpful?
Thank James R
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our dedicated team, we want to sincerely thank you for taking the time to all us your feedback and comments. As always, we will share your thoughts with our entire team. We understand that renovations can cause some inconveniences, but we know our guests will love the new look and added amenities of the property. More 

Jacksboro, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I decided to stay at a different hotel when I traveled to this area. I choose the Fairfield Inn and there was construction going on during my week stay. Parking was limited due to the construction and the room was older. Once they get all of the remodeling finished this will probably be a nice stay.

Helpful?
Thank Mark J
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire team, we want to thank you for taking the time to allow us your comments. We definitely understand that a renovation can cause some inconveniences and genuinely apologize. We do know that our guests will love the new modern look, expanded amenities and efficiency that our renovation will provide. We would love to see you... More 

Downers Grove, Illinois
1 review
2 of 5 stars Reviewed 3 weeks ago

This property is NOT of Marriott quality/expectations. The grounds and surrounding properties will keep me from re-booking here. Marriott organization needs to build a Courtyard type property in the Burlington/Fort Madison/Keokuk area. Staff was fine, but this property is in dire need of major renovation (currently underway) but the area in which it is located -- they have no control.

Helpful?
Thank rffrank1
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

Thank you for taking the time to allow us your feedback, as always we will share your thoughts with our team. We sincerely apologize for the inconveniences caused by our renovations, we know that our guests will love the new look, upgraded amenities and efficiencies the final product will have. We would appreciate the opportunity for you to see us... More 

Harrisburg, Oregon
Level Contributor
23 reviews
8 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for two nights while visiting nearby Nauvoo, Illinois . They are in the process of remodeling the lobby but that did not stop the staff from providing top notch customer service. Our Rooms were clean and comfortable, the exercise room was large and ample. But what really set things apart were the desk staff, who went the... More 

Helpful?
Thank 586donna
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire dedicated team, we want to that you for allowing us your comments and for the amazing 5-star review. We definitely know that a renovation can cause some inconveniences, but we know our guests will love the updates. We would love to se you again on your next trip to the area. More 

Burlington, Iowa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 11, 2016

I had a birthday party there for my son and nephew. We rented a room for them and their friends so we could have a swim party. The staff was amazing letting us use the breakfast area at night to open gifts and have cake. We offered to clean up our mess and they said nope looks good enough we... More 

Helpful?
Thank iowafam4
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire dedicated team, we thank you for taking the time to give us your feedback and for the excellent 5-star review. We can't wait to have you back with us again and we thank you for allowing us to be your home away from home. More 

Columbus, Georgia
Level Contributor
407 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 stars Reviewed June 19, 2016

Because the hotel is being remodeled, the main entrance was not available. We entered through a side door and a haze of cigarette smoke. Down the hall to the registration desk. Went back out the same hallway to retrieve our luggage. No luggage carts available and we only saw one during the entire stay (one night). Our room was clean,... More 

Helpful?
Thank GreenLakerGA
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire team, we want to thank you for your feedback and comments. We sincerely apologize for the inconveniences your experienced, we strive to ensure that we exceed every guest's expectations, and we missed the mark. We would love the opportunity to have you back with us again to see us at our very best. More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed May 8, 2016 via mobile

This hotel is being renovated so parking lot is torn up & limited. You are able to park at the business next door (short walk) until 9am the next morning. The halls & rooms definitely need renovated (and will be) and are outdated but you can tell the staff is doing their best to keep it clean. Pool is small... More 

Helpful?
Thank Boymomof2
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire team, we sincerely thank you for taking the time to allow us your feedback and comments. As always, we will share your thoughts with our entire team. We would also like to thank you for your extra understanding of the renovation process we are going through to help make our hotel even more comfortable and... More 

Iowa City, Iowa
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 2, 2016

Stayed at this property for 3 nights while in town on business.Room was large with king bed along with a pull out sofa.Beds were comfortable and clean. Pool is small and I didn't use. Breakfast had hot items with cereal and fruit.It was good for breakfast. Staff was helpful and polite. Would reccommend for a short stay.

Helpful?
Thank Tina P
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our entire dedicated team, we want to genuinely thank you for taking the time to give us your feedback and appreciate the great 4-star review. We would love the opportunity to be your home away from home on your next trip to Burlington. More 

Phoenix, Arizona
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 24, 2016

Very frustrating... This is a fine hotel with a great staff, but I booked it under the impression that I could use the pool and hot tub. I even checked the website to make sure these amenities would be open late enough for me to use them. I arrived to find out the whole area is under construction. If you... More 

Helpful?
1 Thank Tito-El-Bandito
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

On behalf of our dedicated team, we sincerely apologize for the inconveniences that you experienced due to our renovations. We strive to exceed all our guest's expectations during every stay and we missed the mark. We would love the opportunity to have you back with us again to see us at our very best! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 13, 2016

It was Valentine's Day and planned a special weekend with wife. The facility was under construction and the noise was unbearable until 5 pm. Of course this was not mentioned on any of the online material or in my reservation confirmation. We had planned to spend a romantic evening in the hot tub. It was under construction. Of course this... More 

Helpful?
1 Thank Jeff G
Jeremie S, Manager at Fairfield Inn & Suites Burlington, responded to this review

I'm so sorry that your special night was not all that you planned. Our renovation information is posted on our website, as you missed this notice I understand that the work under way would be a disappointment to you. We strive to maintain the highest standards in service and accommodations. Unfortunately this sometimes requires essential renovations. I sincerely hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Stay at our hotel near Burlington, IA. Our hotel includes complimentary breakfast daily, free wi-fi, and 32" HDTVs. ... more   less 

Additional Information about Fairfield Inn & Suites Burlington

Address: 1213 N Roosevelt Ave, Burlington, IA 52601-2046
Location: United States > Iowa > Burlington
Price Range: $134 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Burlington 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Fairfield Inn Burlington
Fairfield Burlington
Burlington Fairfield Inn
Fairfield Inn & Suites Burlington Iowa
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