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Quality Inn

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Quality Inn
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

My husband and I checked in and went to our room...non smoking. Opened the door and it stunk like smoke. Had a bad feeling just walking into the place. It smelt so strong of glade you gagged. Went to complain and they were sorry but they had not other non-smoking rooms so we decided to check out. First they give... More 

Helpful?
Thank roosterlady1255
marti b, Owner at Quality Inn, responded to this review

I am so sorry this was your experience at our hotel. We recently purchased the hotel and are in the process of converting all smoking rooms to non smoking rooms. I take each review to heart and do everything in my power to fix it. We have a special team coming in to redo the room you where in and... More 

CA
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed August 22, 2016 via mobile

First let me say the people that work here are absolutely lovely people and should be paid well for what they do. The rooms, however could use a little work. I understand this is not a higher end place but showers/bathrooms could use some new grout and molding so you don't see black. A/C didn't seem to take the dank... More 

Helpful?
Thank FranNGo
marti b, Owner at Quality Inn, responded to this review

Thank you for taking the time to leave a review about your time at our hotel. We value each guests feedback and use it to make improvements. We agree some of the rooms need some updating and we are working on that!! We bought the hotel back in January 2016 and have plans to do a complete remodel this winter.... More 

Des Moines, Iowa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 19, 2016 via mobile

No frills. Big breakfast. Staff is very friendly. Rooms were nice not hilton in nice but clean and beds were comfortable. Would stay there again if in the area. Lots of restaurants to choose from that are close by. Jimmy johns is freaky fast.

Helpful?
Thank sgrego1313
marti b, Owner at Quality Inn, responded to this review

We value your input and I share each review with my staff so that we can continue to provide a great stay for each one of our guests. Please stay with us again if you are ever in the area. Marti More 

Hartford, Wisconsin
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 12, 2016 via mobile

Very friendly staff. Beds were comfortable. The hallway to our room had a strong old, stale cigarette smoke smell. WiFi seemed adequate. TV was fine. Convenient to the Bees' ballpark, restaurants, and a lot more.

Helpful?
Thank gerrye53
marti b, Owner at Quality Inn, responded to this review

We value your feedback so much and we are making changes to the hotel to make it a more enjoyable stay. We will be smoke free January 2017 so no more stale cigarette smell. Kind regards, Marti More 

1 review
1 of 5 stars Reviewed July 19, 2016 via mobile

Stayed in room 230. Black mold on the air conditioner, light fixture had exposed wires, the bed if you bother to look underneath was falling apart and looked as though something had chewed pieces off. The price was ridiculous for this kind of environment. The room also had a door that looked as though it had been kicked in and... More 

Helpful?
Thank hollydt79
Mason, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2016

We were traveling by motorcycle and got caught in a nasty storm a few days ago. We stopped at Quality Inn to see if they had any rooms available. Unfortunately they were booked but the front desk personnel, ROSIE, went out of her way to help us. She called 7 different hotels before she found us a room. We so... More 

Helpful?
Thank rayandtara
marti b, Owner at Quality Inn, responded to this review

Thank you so much for your kind words about Rosie. You are so right she is a gem!! We hope you stop and see us if you are ever traveling through the area again. Marti Owner More 

Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 25, 2016

Hotel is well kept and inviting, rooms are decent size and are in good shape, outdoor pool only which is sad in the winter when traveling with kids, breakfast is done right and wifi is good. close to highway for easy access dining options are a drive in to downtown nothing close.

Helpful?
Thank Zuhrah S
Telaviv
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed October 4, 2015

Room: good size. Microwave, refrigerator, Coffee machine, iron, independent /C unit, no safe, free WiFi. armchair , table + Chair Big bath room. 2 Chest of drawers. General: 2 floors. no elevator. Big parking lot. No fitness room. Basic breakfast from 05:30, small dining room

Helpful?
1 Thank Danny G
Northern Wisconsin
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 20, 2015

We spent one night in the hotel. We were unable to use the wifi in the room (Room 233) We tried an Ethernet cord but still were unable to use it. We do business while we travel and it is important to have it. I was able to access wifi in the lobby however that is not convenient. We were... More 

Helpful?
1 Thank bawinasap
dan p, Manager at Quality Inn, responded to this review

On behalf of our entire team, I would like to apologizie for failing to exceed your expectations. your satisfaction is important for us and we will be using the feedback you provided to make improvements to ensure. we offer an exceptional experience for our guests in the future. More 

Burlington, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2015

I'm here on business for the last few weeks, and the place is CLEAN ! Friendly, helpful staff and the hot breakfasts are nice. Surprisingly quiet. There's a shortage of rooms presently in Burlington due to a local factory under construction, but my company was able to get me in here. I wasn't expecting much, but was pleasantly surprised. Will... More 

Helpful?
1 Thank wendelleg
dan p, General Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Walking distance to waterpark and casino. Also near by hwy34/61 near by shoopping mall and restaurants.mintue away from downtown mississippi river and snake alley. ... more   less 

Additional Information about Quality Inn

Address: 3051 Kirkwood St, Burlington, IA 52601-2043 (Formerly Comfort Inn)
Location: United States > Iowa > Burlington
Price Range: $76 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quality Inn Burlington, Iowa
Burlington Quality Inn
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