This hotel is very clean & very modern Very large rooms. The beds are comfortable. The bathrooms are also very large. The lighting in the bathroom & sleeping area are not very good. This hotel has lots of things to do and You can get to any part of the hotel without going outside. Great front desk service from Lisa very friendly and helpful. Enjoyed chatting with her. Since it was a day before Thanksgiving the hotel was already decorated for Christmas and that really put us in the spirit I rated this a 5 even though the lighting is bad our hotel stay was very nice and it’s important to me to have a clean & friendly hotel We are already planning on going back. Thanks Lisa for helping us out
I made our family reservations the old fashioned way of calling and speaking to a reservation agent. Reserved 3 rooms for our family. When checking in we were told we couldn't stay because we had 3 children in our party. At no time during my reservation call was I told all parties needed to be over 21. We were told we couldn't stay and there was nothing they could do to help us. We had to find lodging elsewhere or go back to illinois!
Stayed here for a gambling trip. The room was huge and very clean. Easy walk to casino floor. Highly recommend this hotel for a fun filled night of gambling. The restaurants on the property are recommended also.
Take heed of the string of reviews from people who booked at the Catfish Bend, but instead were placed at the Pzazz Resort -- a very different hotel that is worn down and definitely not worth what you are charged for the Catfish. I brought my mother into town for a family funeral, arriving at the time that I specified in our reservation, and was told that we'd been "placed at our other property." Upon objecting I was told it's "not as bad as it looks," but it most definitely was -- from the smelly dumpster out front to the tattered decor. I immediately contacted the customer service team at Agoda who attempted to work this out with the Catfish Bend, but the management would not work with them to resolve the situation, stating that the fee was no-refundable as stated in the reservation. So, as you read the reviews, do not fault the booking agents these rooms are being sold through. The issue seems to lie with the Catfish Bend. I would have accepted a no refund policy had I actually been housed at the hotel whose photos I check and whose link I clicked. Beware of booking here.…
Interesting place with bars restaurants and a casino all a bit dated for my liking but on the plus side the Catfish rooms are large and well appointed. The staff are friendly and can’t do enough for you. I would definitely stay here again on business but perhaps not with my family.
Hotel was very nice and clean. The staff was very nice and friendly. It’s nice they offer both a adult and kids resort into one. They have great food choice. The rooms very clean and so was the bathroom.
Frankly, don't expect too much, but this is a comfortable, well laid out hotel. My only complaint is the availability of power outlets for devices. Breakfast buffet that comes with the room is a nice feature. While attached to the casino, it's usually pretty quiet and you don't need to partake of the casino environment unless you wish to.
We stayed here for a quick weekend for St. Patrick's Day. Cass at check in was very welcoming. The room was decorated nicely. However, the TV mounts need attention to detail as they make the room look terrible (see picture attached). The bed was great with alot of pillows. The room was extremely quiet. The temperature wouldn't go down past 68 degrees which did affect our sleep. We had the breakfast buffet the next morning and it was good. Nancy was friendly very attentive with our drinks and plates. Note: if you want to go to Coldstone, you currently have to walk outside. We did enjoy the casino, but it is small. The bartenders are great with a good selection of drinks.
The food was terrible. I had the veal parmesan. It was smothered in sauce and I don't think the meat was real veal. The room was noisy from some mechanical machine running down the hall. The room was dark and dingy. I was on the first floor and the window was unlocked when I checked it.
Catfish Bend and Spa is a great place to stay. The rooms are large and clean and very comfortable. I did not go to the Casino, but have been there in the past and it provides ample opportunities for a Midwest Casino. The exercise room has a good set of free wrights which is hard to find at most hotels. Breakfast is always excellent with a nice buffet and fresh eggs made to order.
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