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    Brook Pointe Inn

    4906 E 1200 N, Syracuse, IN 46567-8275
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    10/1/2017 10/2/2017
    $80
    $78
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    Traveler (25)
    Room & Suite (7)
    Dining (2)
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    Overview
    • Excellent64%
    • Very good18%
    • Average12%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “rose petals” (14 reviews)
    “fire pit” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    2.0 Star Hotel
    All hotel details
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    Blue Gate Garden Inn - Shipshewana Hotel
    1,791 reviews
    #1 of 5 hotels in Shipshewana
     
    Oakwood Resort
    268 reviews
    #1 of 2 hotels in Syracuse
     
    Quality Inn & Suites
    139 reviews
    #3 of 6 hotels in Goshen
     
    Super 8 Shipshewana
    718 reviews
    #4 of 5 hotels in Shipshewana
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (215)
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    1 - 5 of 214 reviews

    Reviewed yesterday

    I had reserved to stay at Brook Pointe following the nighttime Notre Dame-Georgia football game and stipulated that we would likely arrive after midnight. In fact, after waiting 80 minutes to exit a parking area, getting alerted that a tire had gone down, and easing...More

    Review collected in partnership with this hotel
    Thank jw_guill
    Reviewed 5 days ago

    We reserved the cabin on August 29th and stayed 3 nights. They only have one cabin. It is within 100 feet of the hotel. I checked in after 8. I was informed at check in, after I signed the CC receipt, that no refunds will...More

    Thank Tamara M
    Response from Ben P, Owner at Brook Pointe InnResponded 2 days ago

    Thank you for your time in reviewing our hotel. I do apologize for the issues that you had during your stay. I will be using this review as a training tool with our housekeeping staff. There are procedures that should be followed each day. The...More

    Reviewed 1 week ago

    There were issues w/ our reservations that could have been handled if anyone had any authority and then being essentially lied to about pricing (as well as other points about the hotel) started things off on the wrong foot. A mistake was admitted but done...More

    Thank tencatdaddy
    Response from Ben P, Manager at Brook Pointe InnResponded 6 days ago

    I would personally like to thank you for your review. It seems that we failed in several areas to make your stay all that you had hoped. I do apologize for that. The issues you had with our hotel, will be addressed to our staff....More

    Reviewed 1 week ago

    I stayed at the Brook Pointe Inn for 5 days while helping my daughter move into a new house. The rooms are simple, yet roomy and comfortable. What makes the difference is how helpful the employees are. Alex, Denise, Katie, and Ann went out of...More

    Thank shar0nkrus
    Response from Ben P, Owner at Brook Pointe InnResponded 1 week ago

    Thank you so much for very kind review. We appreciate that you took the time to praise our employees! This is always great that we can reward them for a job well done. We do hope that when you are in the area again you...More

    Reviewed 2 weeks ago

    Kari was very eager to help us, even called a friend to find some good fishing spots in the area. They listen to guest input too, and got a new waffle machine! Free fresh baked cookies were great, too. Free wireless internet was fast. All...More

    Thank John B
    Response from Ben P, Owner at Brook Pointe InnResponded 1 week ago

    Thank you for the 5-star review! We thank you for recognizing that we are listening to our guests. Each review is looked at we do all we can to accommodate our guests. Each day we work to improve something about our resort. I will share...More

    Blue Gate Garden Inn - Shipshewana Hotel
    1,791 reviews
    #1 of 5 hotels in Shipshewana
     
    Oakwood Resort
    268 reviews
    #1 of 2 hotels in Syracuse
     
    Quality Inn & Suites
    139 reviews
    #3 of 6 hotels in Goshen
     
    Super 8 Shipshewana
    718 reviews
    #4 of 5 hotels in Shipshewana
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $76 - $117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, getaroom.com and Agoda so you can book your Brook Pointe Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Syracuse
    Add Photo Photos
    Traveler (25)
    Room & Suite (7)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (24)
    Business Center & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Oakwood Resort
    268 reviews
    .93 miles away
     
    Quality Inn & Suites
    139 reviews
    10.80 miles away
     
    Super 8 Shipshewana
    718 reviews
    19.96 miles away
     
    Blue Gate Garden Inn - Shipshewana Hotel
    1,791 reviews
    19.83 miles away
     
    Nearby Restaurants
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    Pat's Chicago Dog
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    .61 miles away
    Nearby Attractions
    Blue Barn Berry Farm
    8 reviews
    3.51 miles away
    Pie Eyed Petey's
    8 reviews
    6.48 miles away
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    38 reviews
    6.72 miles away
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    7.65 miles away
    Ask a question
    Questions & Answers
    Virgibelle
    March 31, 2016|
    AnswerShow all 2 answers
    Response from Tammy840 | Reviewed this property |
    4am -12pm 11-12pm
    0
    Votes
    Fonthill
    March 9, 2016|
    Answer
    Response from Tammy840 | Reviewed this property |
    They do not have an elevator. they do have stairs on each end and a big staircase in the middle of the hotel lobby.
    0
    Votes
    2217vicki
    November 20, 2015|
    Answer
    Response from Tammy840 | Reviewed this property |
    no food is served
    0
    Votes
    Room Tips
    "Some rooms have Jacuzzis"
    Read review
    "Romantic getaway rooms are very nice."
    Read review
    "hair dryer, lotion, coffee maker"
    Read review
    "Ask for first floor if you can't do stairs, no elevator, but staff will gladly bring your luggage up and..."
    Read review
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