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Quality Inn & Suites

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Quality Inn & Suites
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85 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Saint Augustine, Florida
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean. Well situated for attractions and Notre Dame football. Bed was comfortable. Takes pets. Breakfast was okay. Quiet. Pool and small work out room available. Clerk a little slow but we made it through.

Helpful?
Thank Kirk J
Ron W, General Manager at Quality Inn & Suites, responded to this review

Dear Kirk Thank you for taking the time to review hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

we check in around after noon, very hot day, surprisingly our room air-condition was on and room was super cool, i was impressed and happy with that kind of service. breakfast was good, my fav bread cinnamon was there, love the hotel all over

Helpful?
Thank Pam M
Ron W, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest Thank you for taking the time to review our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Greeted with friendly staff and a clean lobby! Gentleman checking us in, was very knowledgeable of how the South Shore worked and gave us information on train times! Our room was better than I expected! Very clean (and smelled clean)! I was shocked by the size of the refrigerator! We will book with this hotel again, should we decide to... More 

Helpful?
Thank jstouder
Ron W, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest Thank you for taking the time to review hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is very clean, nice rooms, Lobby and awesome breakfast. we were here for 4 nights for baseball tournament. very good helpful staff, we request to use breakfast area for pizza party, they yes with no question ask. good value good people good area

Helpful?
Thank John U
Ron W, General Manager at Quality Inn & Suites, responded to this review

Dear john Thank you for compliments and business. More 

1 review
5 of 5 stars Reviewed May 24, 2016

How we end up at this hotel is long story, but how staff helped us is very important, we came late night, got lost from roads, too late to drive, staff gave us some food from breakfast to eat, gave nicer room with discount, very clean place, coffee iron hair dryer, all in room. 5 star experience, we will go... More 

Helpful?
Thank Victor H
Ron W, General Manager at Quality Inn & Suites, responded to this review

Dear Victor Thank you for taking the time to review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed April 4, 2016

i was expecting basic service that i expect from quality inns, but this one was little above than my expectations. i am reviewing this hotel because they treat me good. its like give and take thing. breakfast was good, i need charging device , it was already in room, tv was mounted on wall, love the room decoration. Will go... More 

Helpful?
Thank gruth1959
Ron W, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Alexander City, Alabama
1 review
5 of 5 stars Reviewed March 30, 2016

I had Room for 3 nights, sat, sun, mon, and check out tue, Hotel was full on sat night. Lots of kids and teams. Staff was very kind and generous to help in every single possible way. breakfast was good, I like fitness center, has all the modern equipments that I need. pool water look good but I didn't use... More 

Helpful?
Thank joyejoye007
Ron W, Public Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest Thank you for taking the time to review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
5 of 5 stars Reviewed March 23, 2016 via mobile

Very nice place to stay. Airport pick up and drop facility is quick. Staff is so good and helpful. Pleasant atmosphere in hotel and rooms are clean all time.I would love to stay here whenever I will get opportunity.

Helpful?
Thank Patel J
Fort Wayne, Indiana
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed March 19, 2016 via mobile

Very disappointed in this property. When checking in the front desk lady was more interested in answering her personal cell phone then taking care of the customer. She wasn't very professional with how she handled the guest. Room #320 had bugs Room #324 had a bad toilet and when we had problems they told us we needed to come down... More 

Helpful?
Thank Casey A
Ron W, General Manager at Quality Inn & Suites, responded to this review

Dear Casey A Thank you for taking the time to review us regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Travelers are raving about these South Bend hotels

Asheville, North Carolina
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 16, 2016

This hotel's rooms were roomy and clean, but not very well insulated. I suggest bringing ear plugs just in case a 'heavy walker' and loud talker is above or beside you. The other factor that was a little bit of a problem was the tiny elevator. I barely fit the luggage cart in. Since I'm a little claustrophobic I took... More 

Helpful?
Thank Chrissy M
Ron W, Guest Relations Manager at Quality Inn & Suites, responded to this review

Hello Chrissy Thank you for giving us review on TripAdvisor. we would like to apologies about the noise issue you faced during your stay. Our front desk staff is always available to help if you had any i issues. we appreciate the compliment about the cleanliness. thank you again ron w Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Quality inn & Suites conveniently located near south bend airport, Shuttle service is available, 3.4 miles from NOtredame university, Recently Renovated, 100 % Non smoking, pool, fitness center, full hot breakfast provide everyday complementary, room with fridge and microwave, iron, hair dryer, charging device. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4124 Lincolnway West, South Bend, IN 46628
Location: United States > Indiana > South Bend
Price Range: $75 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Quality Hotel South Bend
Quality Inn And Suites
Quality Inn South Bend
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