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DoubleTree by Hilton Hotel South Bend

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DoubleTree by Hilton Hotel South Bend
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680 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel South Bend
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Showing 674: English reviews
Southbury, Connecticut
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 20, 2016

Although staff were very nice, rooms clean and beds comfortable, the food was terrible! Our luncheon and banquet food was cold and both chicken and beef tough to cut. Best item was the mashed potatoes and the mini desserts. Dining events were setup early in the lobby space between hotel and bank leaving plates, food, etc exposed to the birds... More 

Helpful?
Thank Kathleen P
Jim W, General Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Dear Kathleen P, Thank you for your review. I'm glad to hear you found our staff to be nice, your room clean and the bed comfortable, but I am shocked to hear you thought our food was terrible. I have shared your comments with our Executive Chef and Food and Beverage Director and we appreciate you letting us know. We... More 

Charlotte, United States
1 review
4 of 5 stars Reviewed July 20, 2016

This is a nice hotel in a convenient location for my business travel. Ask for a room with a river view, as staying in a room on the atrium-side can be annoyingly loud if there is a a large group at the atrium bar. The room was a bit tight with two queen beds, but it was clean. The shuttle... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Beth K
South Bend, United States
1 review
4 of 5 stars Reviewed July 18, 2016

This was a great place to stay for a family visit. Especially on the 3rd floor. This is where you can get breakfast and snacks. Cookies upon check in was a great touch and they were good. Make sure if you have a bed with 2 rooms that they are QUEEN beds vs. double. This made it a hard stay... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christina H
Minneapolis, United States
1 review
2 of 5 stars Reviewed July 18, 2016

...and my expectations were not all that high. Had great experience using the HHonors app to book room and get digitial key but still need to check-in at front. The front desk staff was not very welcoming nor very informative unless you continued to ask questions and eventually pull information out of them... including finally being offered the warm cookie... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Allison T
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for taking the time to post a review of your stay at our DoubleTree Hotel in South Bend. It is great to hear that you enjoyed our restaurant team and using the digital key. We do regret that we did not exceed your expectations on every level. Your specific feedback is extremely valuable to us as we make... More 

Milwaukee, Wisconsin
Level Contributor
178 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

This is a great hotel to hold a convention. The staff was outstanding and very helpful. The room's were very modern with nice comfee beds and flat screen TV 's and a small fridge. Our banquet food was not so good, the steaks were very tuff and the chicken was not cooked all the way. A lot of complaints from... More 

Helpful?
Thank OGALkiller
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for sharing your experience at our DoubleTree Hotel in South Bend. We are so grateful and enjoyed hosting your National Convention last week. We do appreciate your feedback and will share with our team. Thank you once again. More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016

I stayed here for business. The check in process was great. The ladies at the front desk were more than polite. I was greated appropriately as a status member. The rooms were very nice and clean. Breakfast was as to be expected for Buffet style. Very happy with my stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vincent R
Yorktown, United States
1 review
5 of 5 stars Reviewed July 15, 2016

Staff was awesome, super helpful! The customer service overall was fantastic. Held meting here and the food was great. Hotel is well maintained and rooms are nice and clean. Bed was comfortable. Great location right in downtown South Bend.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tammy R
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree Hotel in South Bend. We are thrilled that you enjoyed your stay. We are grateful for your compliments of our team and excited to recognize their fine accomplishments. We will look forward to your return visit. Thank you once again. More 

Mobile
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 14, 2016 via mobile

This is a great Double Tree. The rooms were clean and comfortable. We had a great view of the river. The resturaunt had a nice breakfast and there was a nice Starbucks in the lobby. This was close to ND campus. We walked to a great Irish pub down the street. Great workout facility.

Helpful?
Thank Marshall96
Bloomington, United States
1 review
4 of 5 stars Reviewed July 13, 2016

Very good service, when I arrived at the hotel. The room was outstanding and your computer was also great, when I needed to use it. The pool and the hot tub was also great to used, Having an free night offer would be really nice, that way I can go and tell my friends.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James H
South Bend, Indiana
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 12, 2016

The rooms were nice but the bathroom was pretty small. By the second night the housekeeping staff just tossed a roll of toilet paper and refill shampoo, etc on the sink. I use my glasses and they were not replaced by the second night either. My bed was not made up also. These things done bother me a whole lot... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank maryfG6569PS
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review

Thank you for your review of our DoubleTree Hotel in South Bend. We regret to hear that your stay was not problem free. Your feedback is extremely valuable to us as we continuously strive for improving our product and services. We hope to have the opportunity to serve you again. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
With over 6,000 square feet of meeting space onsite, and an additional 150,000 square feet located in the adjacent Century Center Convention Complex, The Doubletree Hotel by Hilton is South Bends premier hotel for meetings and events. This 295 room luxury hotel is conveniently located in downtown South Bend within minutes of Notre Dame, St. Mary’s College, and the College Football Hall of Fame. As the only full service Hilton Hotel in South Bend, you can expect the highest level of service that is synonymous with the name Hilton. Enjoy spectacular views of the St. Joseph River along with easy walking to many of South Bends most popular attractions. Our onsite dining features locally inspired dishes that are sure to satisfy even the most discriminating critic. Whether travelling on business or for pleasure, The DoubleTree Hotel by Hilton South Bend will meet the mark every time. ... more   less 

Additional Information about DoubleTree by Hilton Hotel South Bend

Address: 123 N Saint Joseph St, South Bend, IN 46601-1624
Location: United States > Indiana > South Bend
Price Range: $130 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel South Bend 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Marriott South Bend
South Bend Marriott
Hotel Style:
#4 Business Hotel in South Bend
#6 Family Hotel in South Bend
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