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Not a loose casino by any means; plan to be a depositor. 😢 Food options limited, unless you stood in line for the $19.95 buffet or went to Steakhouse to spend another $100+. 😟 Be sure to ask for a main building room, otherwise, you...More
My family and I called to make a room reservation for the night and were told by the hospitality representative that it would not be necessary to book over the phone but to secure our room upon arrival due to a high volume of room...More
I booked our group months in advance into the main hotel. We were told days before we were to stay there that there was no room for our group in the main hotel but that we would be well taken care of at the lodge...More
It was our first time to visit. We stayed in the detached Lodge. It was supposed to be non-smoking, but our room smelled like smoke. Perhaps it was from the casino boat, where apparently smokers are preferred. You have to walk through clouds to get...More
If this place was the last place on earth to stay, I wouldn’t!! They don’t clean the rooms, carpet is dirty and customer service is nonexistent!! Please seek shelter at another resort. The RV is ok, but it could be better.
Response from WV_GuestRelations | Property representative |
Hello George! Thanks for the question. We are so pleased you have a fantastic time at our resort, we love having you here! We like to send private messages to those who might've had a negative experience during their stay... More
Hello George! Thanks for the question. We are so pleased you have a fantastic time at our resort, we love having you here! We like to send private messages to those who might've had a negative experience during their stay and address those specific issues with the guest privately. We appreciate all feedback! Have a good day.