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Quality Inn and Conference Center

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Quality Inn and Conference Center
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134 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Saint Louis, Missouri
1 review
1 of 5 stars Reviewed December 30, 2014

My family and I like to stay at hotels with pools to break up the monotony of long drives. Unfortunately, the indoor pool at this hotel was closed for the winter. There was no mention of this fact on the hotel website. Breakfast was decent and the young man behind the counter was incredibly helpful. Otherwise, the hotel is very... More 

Helpful?
Thank Ralph W
1 review
1 of 5 stars Reviewed November 27, 2014 via mobile

Very dirty hotel. No pool. No exercise room. No lounge. Breakfast limited or non existent..afraid to touch anything in room without lysol 1st. Room service gone..trash piled up..funk, they have a green write up on their archaic shower heads on 1st floor but safety features like stairwell lights and elevators are broke. Limited stair excrss and not well marked. Ice... More 

Helpful?
Thank Jennifer H
Janesville, Wisconsin
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 24, 2014

We planned to stop in Richmond on our way to NC. We have had good luck with Quality Inns so we selected this one on the fly. Not the finest that we have stayed in, it is a little dated but comfortable. The room was clean and the TV worked fine. There was a small fridge and microwave which we... More 

Helpful?
1 Thank ElmWI
Charlottesville
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 6, 2014

Bed bugs--came home covered in bites for the first time in my life. Filthy rooms--stains, odors, hairs in soap, missing bedding. Musty, suffocating hallways. Despite all the feedback, doesn't seem like the hotel cares much about the complaints. On the plus side, the staff is super friendly. I feel terrible that they have to work at such a dump and... More 

Helpful?
Thank Mandy P
Kennebunkport, Maine
Level Contributor
302 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed October 29, 2014 via mobile

This hotel is so run down, it's sad. On arrival the check in staff were very friendly. They put us in room #204. On arriving on the second floor the hallway stank of cigarette smoke... it's a non-smoking hotel! The furniture in the hallway near the elevators was filthy dirty and all the fabric had worn away around the arms.... More 

Helpful?
Thank Kay S
Clarksville, Tennessee, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 20, 2014

I am always first to provide a good review when it is warrented and hesitate to give bad reviews. However, other than a very friendly and accomodating staff, this hotel was terrible. It is old, neglected, and smells moldy. The beds are very unconfortable; hard and you can feel the springs. The elevator is slow, the hot tub was not... More 

Helpful?
Thank Tiffany S
West Allis, Wisconsin
2 reviews
1 of 5 stars Reviewed October 12, 2014

This was a terrible experience, I was bitten by bed bugs on my arms and legs. The mattress seemed very old, however, the room did seem clean, even though there was a sour smell in the hallways. Will not stay here again.

Helpful?
Thank John Z
2 reviews
5 of 5 stars Reviewed October 1, 2014

well maintained maids was on time and the beds are soft and the a/c works great the tvs are new and have no issues. the prices are very good for the service you get. the breakfast was good and very hot and fresh. it close to local restaurants and stores..

Helpful?
Thank Shaun G
Chicago, Illinois
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 13, 2014

This hotel is badly in need of remodeling or at least maintenance. The good - the employees are super friendly and helpful. The housekeeping dept does a great job with what they are given to work with. They accommodated all 4 four of our big dogs. (had to book 2 rooms though). The bad - the ice machines didn't work...on... More 

Helpful?
Thank JustaWatcher
Arizona
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 1, 2014

I stayed three nights in August and wouldn't choose this hotel again. High points: The bed was very comfortable, wifi worked fine. The room started out quite clean. Low points: The hotel is looking quite run down. Breakfast was bad enough that I didn't eat there after the first morning. Housekeeping didn't come either day. Mixed: Other than some sort... More 

Helpful?
Thank Tucson_Matsue
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Inn & Conference Center Richmond, IN offers great customer service,clean rooms, convenient to local businesses and attractions. We welcome all guests, even the furry four legged ones at a small nominal fee. Our hotel offers multipal room types including two and three room suites and rooms with jacuzzi's. All rooms include iron and ironing boards, coffee makers, hair dryers, cable TV with 68 channels, ergonomic chairs, desks or spacious work tables. We also offer microwaves and refrigerators upon request at no additional charge. Visit our Under Ground Lounge with its mahogany bar offering a limited menu and drink specials. Our sales and catering staff is available for all of your memorable moments or business needs. Hotel aminities include; free wi-fi through out the entire hotel, heated indoor pool, newly equipped fitness center,24 hour business center, 24 hour coffee bar, and on-site guest laundry. Making your stay a complete success is our goal. From the moment you enter the Quality Inn & Conference Center our staff has made a personal commitment to exceed your expectations. Home of the unusual tie collection - bring yours with a short note on why it's special and we may frame it and add it to the collection. ... more   less 

Additional Information about Quality Inn and Conference Center

Address: 5501 National Rd E, Richmond, IN 47374-2615 (Formerly Holiday Inn Richmond)
Location: United States > Indiana > Richmond
Price Range: $60 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn and Conference Center 3*
Number of rooms: 135
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Also Known As:
Quality Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
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