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Holiday Inn Express Portage

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Holiday Inn Express Portage
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120 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Ottawa, ON
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The room worked out to $186 American with the $35 pet fee and taxes on both the room and the pet fee. Normally we leave a tip for cleaning staff, but not when pet fees are so expensive. The free breakfast was not very appetizing. The room was clean and the bed fairly comfortable. This was the most expensive hotel... More 

Helpful?
Thank AlmaFudd
Boston, Massachusetts
Level Contributor
9 reviews
4 of 5 stars Reviewed 1 week ago

Reasonably modern. Simple check-in. There were some families using the pool which we didn't need to as we wanted to go straight to sleep in the large, comfortable bed. Wifi worked well, bathroom was clean. All in all, a great value option. The only negative to me was the breakfast. Overcrowded breakfast room with insufficient seating and the food was... More 

Helpful?
Thank Mike G
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear Mike G, Thank you for choosing to stay at the Holiday Inn Express Portage Location. As an IHG property we have a goal to be a great hotel guest Love. I do hope that you will give us another try in the near future. I am very sorry that our breakfast area was overcrowded, that is something that our... More 

Portage, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

The Manger Lori is the best I have seen in all hotels I have stayed at in last 25 years. Always friendly makes me feel at home and accommodates all my changes and any little thing. Tracey that does the breakfast is a pleasure to see first thing in the morning and sets the tone for the day she is... More 

Helpful?
Thank dpeeler2016
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear dpeeler2016, Thank you for choosing to stay at the Holiday Inn Express Portage IN Location. I am very pleased that you have always chosen this location. As an IHG property we have a goal to be a great hotel guest LOVE. I am very glad that we were able to meet your expectations. All of us here at the... More 

Effingham, Illinois
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

First of all please understand, I travel a lot and to feel like home is a most! People need to take pride at their jobs. I checked out today from the Holiday Inn Express and the front desk clerk asked was everything ok? Well the room smelled like cigarettes and the floor need it vacuuming. Last night when we check... More 

Helpful?
Thank Kathy S
Lori Z, General Manager at Holiday Inn Express Portage, responded to this review

Dear Kathy S, Please accept my sincere apology for the lack of my acknowledgment of your presents and I assure you that I did not mean to over look your concerns or your comments about your stay. I am very sorry that you had to encounter your room smelling like cigarette smoke or that lack of housekeeping cleanliness issues all... More 

Texarkana, Texas
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Lol. Been awhile since ive been given a room with a hot tub in it. And this was in by the bed :) The staff were excellent and extremely nice. The room was clean and quiet. I was on first floor and never heard anyone above me. The hotel is older. This is evident by the carpet and tile around... More 

Helpful?
Thank thestarfinder
Lori Z, Front Office Manager at Holiday Inn Express Portage, responded to this review

Thank you thestarfinder from TexArkana for your wonderful comment! We are glad you had a good stay and enjoyed the jacuzzi tub! We strive everyday to be a great hotel that guests love! We love making our guests feel special and comfortable. We are working with our wifi service to prevent outside access to the wifi. Please have a very... More 

Chicago, Illinois
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 8, 2016 via mobile

It's due for some investment as it is a bit outdated compared to other HI Express hotels. That doesn't mean it's bad, just showing its age. Plus the walls are very thin so be prepared to hear neighbor's coughing, loud TV's and alarm clocks. Standard breakfast etc

Helpful?
1 Thank Matt C
IHGService, Guest Relations Manager at Holiday Inn Express Portage, responded to this review

Dear Matt C, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We regret to know that you found our hotel be dated. We would also like to apologize for... More 

Edgewood, Kentucky
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 2, 2016

My daughters and I enjoyed our stay at Holiday Inn Express. Our room was clean and comfortable. Colette and Porsha at the front desk were very helpful.They helped us locate good places to eat and the nearest pharmacy when one of my daughters had sunburn. Lori, the general manager was very helpful in helping us get to the beach and... More 

Helpful?
Thank Sharon W
Herrin, Illinois
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 2, 2016

Had car trouble and hotel was very helpful. With out their help would have resulted in spending much time looking for services in an area we were not familiar with. The hotel was very clean. Breakfast had many choices and was very good.

Helpful?
Thank mw5five
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 22, 2016

I drove from Minnesota to Ohio and made the overnight stay at the Holiday Inn Express Portage. After a full day of work then driving 7 hours all I wanted was a clean room and comfortable bed. The Holiday Inn Express in Portage provided that. The room was clean and I even felt confident enough to walk on the carpet... More 

Helpful?
Thank TBPhineas
Illinois
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 8, 2016

No complaints about this hotel. Very clean, friendly staff, small but nice indoor pool, everything was in working order, and wonderful breakfast with plenty of variety. Would definitely recommend this hotel to others.

Helpful?
1 Thank lovinghotels86
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the always-accommodating Holiday Inn Express® Portage hotel, the premier destination for practical travelers who want a more comfortable and convenient stay in Portage. The hotel's location places guests just around the corner from a wealth of attractions and area businesses, and our friendly staff are always ready to welcome you with great service and a smile! ... more   less 

Additional Information about Holiday Inn Express Portage

Address: 2323 Willowcreek Rd, Portage, IN 46368-2125
Location: United States > Indiana > Portage
Price Range: $119 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portage 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express Portage Hotel Portage
Portage Holiday Inn
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