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BEST WESTERN PLUS Portage Hotel & Suites

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6200 Melton Rd / US Hwy 20, Portage, IN 46368
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1 room 1 adult
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BEST WESTERN PLUS Portage Hotel & Suites
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281 Reviews from our TripAdvisor Community

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taylor, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

great place for truck drivers, plenty of room for trucks close to a fuel stop. now this part is a real pain can not submit until 200 characters are used up so here we go 24wdfw'kce20ewsc'scscs[pcjs ase8wds,w=09s s-dkwfwi90r8fwfjw9r7wwior7fswou29r7wdwpdsdspdiw7e2 hope this was helpful and this is why i dont bother with doing these things

Review collected in partnership with Best Western

Helpful?
Thank Terence O
Mt Pleasant, United States
1 review
3 of 5 stars Reviewed January 1, 2016

The pictures and reviews of this hotel made us drive a little farther south than we intended. The hotel staff is VERY FRIENDLY and the property is well maintained and clean. The common areas of the hotel were absolutely freezing during our stay (originally had 2 nights booked but cancelled the 2nd night after hotel was so cold) as well... More 

Review collected in partnership with Best Western

Helpful?
Thank Wendy J
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you, for making it a point to stay here with us. We do apologize for your stay being under your expectations and hope that you give us another chance to serve you once more in the future. We have addressed the concern of the cold pool area and also the cold common areas and we hope that you are... More 

Leeds
Level Contributor
60 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed December 28, 2015

The room, the hotel, are what the English call "bog standard" - neither good nor bad. The breakfast, for example, was certainly adequate but nothing remarkable, likewise the rooms. There were, though, a couple of reasons why, although the hotel was reasonably well kept up and the staff helpful, I might nevertheless not stay here again. The first may not... More 

Helpful?
Thank botafogoblogger
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for staying with us, we sincerely apologize for the motion detector lights in the room. We had them put in with the best intentions but they have proven to be a problem rather than a convenience. Unfortunately there isn't much along the lines of walking distance when it does come to convenience stores, but they are just a... More 

Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 27, 2015

I needed to meet someone in a mutual place in Portage and went to ask about sitting in the bar area at this hotel. Not only did they allowed us to sit and talk, they even opened the bar for us a little earlier than scheduled. I was so impressed that I asked for a tour of the property and... More 

Helpful?
Thank 397tiaf
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for your kind words we hope that we are able to serve you as a guest in the future. We look forward to having you. Nicole Jones Best Western Portage Hotel and Suites General Manager More 

Raleigh,NC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 19, 2015 via mobile

All staff were courteous and obliging. Rooms were clean. Maintenance questionable. Room had noisy airconditioner. Complained and upgraded to a suite but with defective thermostats that pumped out heat irrespective of temperature setting. Onsite "pub bistro" might be useful if stuck in snowstorm with no alternative. Basically a motel breakfast room that can produce sandwiches. And breakfast? Interesting to encounter... More 

Helpful?
Thank Hardamu
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for staying with us, we are sorry that you experienced so many issues. We do invite you to stay with us in the future in hopes to rectify our previous missteps. Nicole Jones Best Western Portage Hotel and Suites General Manager More 

Lake Station, Indiana
2 reviews
5 of 5 stars Reviewed November 28, 2015 via mobile

I couldn't have been treated better if I stayed with my own family for the holidays. From checkin to my perfect room through an excellent evening at the bar, everything I ran ino made me more relaxed and comfortable. The pool and hot tub gave my family time to relax and have fun before a good nights' sleep leading to... More 

Helpful?
Thank David R
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

It's always a pleasure serving a familiar face, thank you for taking the time to write a review and visit us we hope that in the future you take sometime to stop by again. Nicole Jones Best Western Portage Hotel and Suites General Manager More 

Hobart, United States
1 review
5 of 5 stars Reviewed November 27, 2015

I couldn't ask for better staff. The hotel and accommodations were excellent. The bar has a good variety of food and drinks. The bartender and housekeeping are friendly. The rooms are comfortable and affordable. The pancake maker in the breakfast area is a nice touch as well as flavored waffles/ pancakes. Would recommend if in town, maybe it will become... More 

Review collected in partnership with Best Western

Helpful?
Thank Jaime L
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you, for staying with us we are happy to have had the opportunity to be your home way from home. We definitely hope to have you back in the future. Nicole Jones Best Western Portage Hotel and Suites General Manager More 

Pickerington, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 15, 2015

Great access with a nice quite room, less than a mile from I94. Several newer eateries such as Dennys, Longhorn, McDonalds and much more. Nice area for breakfast dinning. Afternoon bar off the lobby area.

Review collected in partnership with Best Western

Helpful?
Thank Charles M
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for staying with us, we are happy to hear you enjoyed your stay and we hope that we are able to serve you again in the future. Nicole Jones Best Western Portage Hotel and Suites General Manager More 

Chicago, Illinois
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 13, 2015

This hotel is right off off 94, really convenient. Stayed here twice when traveling from Chicago and the South Bend hotels were all booked. It is just about an hour away from South Bend so about half way between Chicago and Notre Dame. The lobby and bar area are really nice. Nice rooms if you are with a group to... More 

Helpful?
Thank Robert W
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for staying with us, we are happy that you enjoyed your stay. We do apologize for the waffle iron wait the waffle station tends to be the busiest area. We are happy that you were able to look past that and still enjoy your stay, we hope that in the future you use us again in the future.... More 

indiana, United States
1 review
5 of 5 stars Reviewed November 13, 2015

I had a very nice stay at the Best western plus in portage Indiana, I always choose this hotel when on travel due to the calm nature and environment. I am happy to give an excellent review for this hotel due to the experience my family had while staying at this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Harry W
BWPlusPortage, General Manager at BEST WESTERN PLUS Portage Hotel & Suites, responded to this review

Thank you for staying with us, we definitely hope to see you and your family again in the future. Nicole Jones Best Western Portage Hotel and Suites General Manager More 

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