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Paradise Suites Hotel

Ngoc Chau, Paradise Town, Halong Bay, Tuan Chau Island 844000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (642)
Dining (92)
Room & Suite (82)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 18 hotels in Tuan Chau Island
Travelers' Choice
Paradise Suites Hotel is the very first luxury boutique hotel on the shores of Halong Bay. It aims at extending the enchantment and humble majesty of the mythical seascape inland. Even if they are staying on land, Paradise Suites guests are offered an experience of beauty and delicacy at all times.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Bar / lounge
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Foot massage
Baggage storage
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
753Reviews32Q+A65Room tips
Traveler rating
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  • 139
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Time of year
Traveler type
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Selected filters
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Popular mentions
ESCALANTE PAULA wrote a review Jun 2020
3 contributions8 helpful votes
This is the good hotel in Tuan Chau, it's very new and beautiful hotel. All the hotel's facities so good, strong wifi. I love this hotel and will introduce it for our relatives. Highly recommend for another guests.
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Date of stay: December 2019
2 Helpful votes
Wingfield73 wrote a review Mar 2020
Chiang Mai, Thailand796 contributions283 helpful votes
We stayed for one night after our cruise was cancelled following new rules on CONVID19. Although the hotel was nearly deserted standards were maintained; the dining room was closed but the breakfast in an annex building was fine. Prices were very fair - in fact cheap for the standards of accommdation offered. Once Vietnam reopens we will happily go back
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Date of stay: March 2020
1 Helpful vote
Response from groparadisevietnam, Guest Relations Manager at Paradise Suites Hotel
Responded Mar 21, 2020
Dear Wingfield73, Thank you for sharing your inputs on our property we are very much delighted that during this melancholic state you have noticed our hotel's standard and with lacking of manpower support due to this novel virus. We would be happy to see you and serve you with our full team soon when you re-visit Halong Bay and Vietnam! For know we should fight as one over this COVID19 by supporting the government by practicing and strict implemention of social distancing. Safe travels! Stay safe! Cheers. With Best Regards, Steph Guest Relations Officer
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travelingbandacoot wrote a review Mar 2020
Medical Lake, Washington193 contributions92 helpful votes
My family and I stayed here after our cruise. The hotel is beautiful. The food is delicious and the staff superb. The pool and beach are far away, but they shuttle you everywhere you want to go. They even insisted on shuttling 1 block down to the seaplane tour. The beautiful pool and beach are abandoned and it looked like no one has been there for months. There are a few restaurants within walking distance. The hotel is a great place to stay if you are taking a cruise or have a reservation with the seaplane company. Just be warned the area is under construction and the place will feel like a ghost town.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
Mr Cool Head wrote a review Feb 2020
Cleobury Mortimer, United Kingdom12 contributions14 helpful votes
Okay so this is a hard one as it was a very weird experience. We stayed for 4 nights in February and just to let you know the island of Tuan Chau and Halong Bay was an absolute Ghost Town. I could not believe it. I've never been so shocked and surprised about how strange and different a place can appear to be on pictures and reviews than in reality. Anyway the hotel is lovely. Absolute class in every way. You can borrow bicycles for free which is cool. The wifi wasn't very fast but apart from that the hotel was amazing. Just how it looks in the pictures basically. However the island of Tuan Chau is AWFUL. There is nothing there. Absolutely nothing... there are no restaurants or bars or anything like that. We had to way dinner in the hotel restaurant all 4 nights we were there ! The food was good and it wasn't too expensive but I don't want to eat in the hotel every night ? Maybe once but that's it. We didn't have a choice though there is no other restaurants on the island. There is nothing to do either. There is a sort if water park there called Tuan Chau Park... no where online says its abandoned!!! There is a big Bar/Restaurant called Yolo. Check it out online it looks great... its also abandoned ?! The island is just loads of hotels, but half of them are building sites or have been abandoned half finished! We literally saw about 5 people every day on the island. Where anywhere else we have been you would see about 20 people just in the hotel. We were the only ones eating in the restaurant for breakfast and dinner. It was actually quiet creepy how quiet it was. The rare people we into all said the same thing. They couldn't believe how empty it was. There is a lovely beach and pool area which the hotel drive you to on island but again its completely empty. The pool wasn't being cleaned or anything. The water was completely still and there was loads of bugs and dirty floating on the water. There was also loads of sediment and dirt on the bottom of the pool. The showers right next to the pool didn't work either... the beach on the island was completely empty. We took a taxi off the island to the Bay. There is a water park there. Closed. There is also a amusement park. Closed. There is a massive cable cart that stakes you across the island. Closed. There was literally no one there. It was sunny for the 4 days we were there so not like it was horrible weather. Apparently the Coronavirus has stopped all the Chinese tourists from coming to Ha Long bay but I don't really believe that. Doesn't explain how everything has been abandoned years ago. We were also told told because of the time of the year no one comes to Ha Long bay or Tuan Chau island as its too cold? I mean I understand that for Ha Long bay maybe but not Tuan Chau. I got sun burnt twice over the 4 days so it's not like it wasn't hot or sunny. Anyway I wouldn't stay here for more than 2 days. There is literally nothing here. We went on a cruise the one day and that was really good so definitely do that. But apart from that just don't risk it. Maybe if you go in peak time I suppose there will be more people but there isn't anything that will be open in the summer that isn't open now as it's all abandoned. The hotel itself is amazing and would recommend but only stay for 1 or 2 days as it's almost depressing how empty it is.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Response from groparadisevietnam, Guest Relations Manager at Paradise Suites Hotel
Responded Feb 24, 2020
Dear MrCoolHead, Thank you for sharing your reviews to us and get to notice our classy botique hotel! We really appreciate and value our guests opinion as it is one way of improving and building a better Paradise Suites experience to our guest. I will get a word of our department who's responsible with regards to the shower and swimming pool concerns thank you for letting us know. Tuan Chau Island is still ongoing with it's progress and beautification as your previous visit they are a lot of unfinished buildings, hotels and activity parks that will rise soon making Tuan Chau ideal to visit in a few more years. We have to admit that you visited one of our lowest season that's why you can't see a lot of tourist going in here added by the fact of the COVID outbreak making tourist unease to travel. We are honored that you choose Paradise Suites as your accomodation provider. We hope to see you here again in the near future! Regards, Steph Dee
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Clive R wrote a review Feb 2020
Berlin, Germany179 contributions82 helpful votes
A beautiful, spacious, and modern hotel. Luxury really. Staff are almost overly friendly. The area is a bit of a ghost town and construction site. Restaurant served an awful meal. Re-heated food. Cold french fries. Staff again very attentive, but not enough guests to engage a proper chef I guess. Decor again beautiful.
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Date of stay: February 2020Trip type: Traveled as a couple
3 Helpful votes
$46 - $68 (Based on Average Rates for a Standard Room)
VietnamQuang Ninh ProvinceHalong BayTuan Chau Island
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Frequently Asked Questions about Paradise Suites Hotel
Which popular attractions are close to Paradise Suites Hotel?
Nearby attractions include Bai Tu Long Bay (2.4 miles), Dau Go Cave (3.8 miles), and Halong La Fiesta Cruise (1.0 miles).
What are some of the property amenities at Paradise Suites Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Paradise Suites Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradise Suites Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Paradise Suites Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Paradise Suites Hotel?
Conveniently located restaurants include Papa's BBQ, Avocado Restaurant, and Linh Dan Restaurant.
Does Paradise Suites Hotel have an airport shuttle?
Yes, Paradise Suites Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Paradise Suites Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Tuan Chau Island.
Are any cleaning services offered at Paradise Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradise Suites Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Paradise Suites Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.