We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveler (22)
Room & Suite (4)
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"}}
About
Property amenities
Pool
Free Parking
Indoor pool
Wheelchair access
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
Location
Full view
Getting there
Indianapolis Intl Airport50 mi
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews(41)
Traveler rating
  • 0
  • 6
  • 7
  • 5
  • 23
Traveler type
Time of year
Language
Show reviews that mention
  • Filter
  • English
John C
91
Reviewed Dec 20, 2017via mobile
The carpet is coming off of the floor, the pool heater is broken, the sheets were dirty, the rooms where not clean, wall paper is falling off, and there is bugs everywhere. Even after switching rooms because the heater was broken. The other room was the same way. Couldn’t sleep. I have got to take more than one shower at another hotel to even feel clean again after staying here. Next time I’ll stay in Muncie and drive the 30 minutes each day I am here.
Thank John C
Donald H
20
Reviewed Jun 10, 2017via mobile
Called at 430 pm said room was not cleaned or ready.(mind you this is a Saturday night.) Arrive at 630 pm after dinner and shoping. Room is not clean or ready. I was told only room available 2 beds but at higher price front deskwould not come down to a single price that I was quoted lots of excuses only one maid somebody quit Mgr won't help clean.
So paid the higher price for a bed I won't use.a couple positives beds comfortable room Clean but the disrepect for the customer the general I don't care the manager doesn't care. I would try one of the other 2 hotels in town and avoid this one.
Thank Donald H
Dave M
Baltimore, Maryland
82
Reviewed Nov 19, 2016via mobile
My biggest "complaint" is no WiFi, except in the lobby (and rooms directly above lobby). Oh well. Burn some data, and get a good night's sleep in this clean motel.

I give this place ☆☆☆ because it is a solid rest stop close to the highway (and there is a Denny's exactly where one would get back on I-70). People need to stop expecting every place to be the Marriott.
Thank Dave M
Ronald L
30
Reviewed Oct 23, 2016via mobile
The worst stay we've ever had. Had to change motels in the middle the night. and they wouldn't refund for the difference. Smoke detector chirped so they took it out of room. Toilet was not stable on floor. Room had bugs.
Thank Ronald L
Kurta A
South Bend, Indiana
50
Reviewed Sep 29, 2016
average hotel, room was clean, somewhat dated, we didn't get to use the pool this trip. They did have an indoor pool though. The manager was very nice. Rates were reasonable , close to the horse show arena.
Thank Kurta A
PreviousNext
1234569
Questions & Answers
Get quick answers from Garden Inn staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Call late afternoon, hopefully you will get the nice clerk and she will be helpful!"
momvici
Aug 11, 2014
Read review
"Stay in a King Suite. For 54 dollars plus tax a nice you cant beat it. I was in room 235 and it was nice..."
kathys1977
Jul 20, 2013
Read review
"Ask for a non-smoking room that doesn't smell like smoke..."
richb610
Jun 22, 2012
Read review
ALSO KNOWN AS
garden hotel new castle
LOCATION
United StatesIndianaNew Castle
NUMBER OF ROOMS
48
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing