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Holiday Inn Express

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Traveler (36)
Room & Suite (15)
Traveler (36)
Room & Suite (15)
Dining (1)
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent31%
  • Very good24%
  • Average18%
  • Poor14%
  • Terrible13%
Located in the beautiful historic town of New Albany, Indiana. We are just 7 miles from the famous Horseshoe Casino in Southern Indiana. Approximately 10 Minutes Northwest of the Fabulous Louisville Kentucky with easy on and off access from Interstate 64 West. Just 2 blocks from the Ohio River and from all of the downtown shops and restaurants of New Albany. If you are looking for charm, class and convenience then you have found it. All the comforts of home just minutes from the big city.
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Property amenities
Business Center with Internet Access
Free Parking
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Wheelchair access
Public Wifi
Breakfast included
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Suites
Family Rooms
Accessible rooms
Microwave
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
Getting there
Standiford Field9 mi
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Reviews (357)
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354 results
Traveler rating
113
85
61
49
46
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Time of year
LanguageEnglish
113
85
61
49
46
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All reviews room was clean close to downtown short drive family reunion staff was friendly louisville area nice stay waffles ohio river funeral
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1 - 5 of 354 reviews
Reviewed 4 weeks ago

We spent the past weekend in Louisville, KY and this hotel was ideal fro our family. the staff was very friendly. Our room was spacious and clean. The location is very convenient to Louisville and less expensive than staying downtown. Also, new Albany is a...More

Thank Amber W
Reviewed September 25, 2018 via mobile

I normally do not complain if the level of service falls apart as I understand the nature of the industry. However, there’s a serious concern if the staff attitude and rudeness come together which I believe should not be tolerated. Last Saturday, 9/23, I directly...More

Thank Gno A
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded October 8, 2018

Hi Gno A, Thanks for choosing Holiday Inn Express New Albany for your lodging needs and for leaving us feedback. First of all, I understand where your frustration is coming from and I'm very sorry. The overall level of service you received was not of...More

Reviewed August 27, 2018 via mobile

This hotel was apparently renovated about 2 years ago. The room was nicely appointed and meticulously clean. Yes, there was some wear to walls and the like, but still a nice and comfortable room. The mattress was fine, linens were great and there were lots...More

Thank LakeIslandGirl
Reviewed June 4, 2018

I discovered that the problems here are system-wide, not just in New Albany. First, I reserve an accessible room Discovered that in the whole property, only one room is truly accessible. Other rooms are classified as "accessible." Let me tell you about mine: on the...More

Thank krumbar
Response from Chasity W, Manager at Holiday Inn ExpressResponded June 9, 2018

Dear Ms Barlow, I want to thank you for taking time out of your day to give us and our corporate your feedback on your recent stay. They have passed on your concerns to me, and therefore I have forwarded them to upper management, and...More

Reviewed May 10, 2018 via mobile

Hate to be overly negative, but there were a number of small things that were wrong and accumulated to make the stay less pleasant than it should have been. It is an older hotel, although the outside looks very new. Parts of the room also...More

Thank George A R
Response from Vinny M, Manager at Holiday Inn ExpressResponded May 11, 2018

Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEW ALBANY. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive...More

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Room Tips
"Do not stay here or at any Holiday Inn if you have any mobility problllems at all."
krumbar
Jun 4, 2018
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"Choose a different hotel, not a different room"
dustinn795
Apr 9, 2018
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"Stay elsewhere."
895josed
Oct 6, 2017
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"Third floor was quiet with quick elevator."
meaculpakitty
Aug 28, 2016
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PRICE RANGE
$94 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn new albany hotel new albanynew albany hampton inn
FORMERLY KNOWN AS
Hampton Inn New Albany
LOCATION
United StatesIndianaNew Albany
NUMBER OF ROOMS
76
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