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Holiday Inn Express Hotel & Suites Muncie

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Holiday Inn Express Hotel & Suites Muncie
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

By accident I booked his hotel, but what a Gem. The staff was so magnificent. Joan at the Front Desk was so helpful and pleasant, never without a smile. The housekeeping staff was meticulous and always with a smile. Momo kept checking to see if all is well in the room and Brigitte does an excellent job. We had an... More 

Helpful?
Thank Beachinthecornfield
Winnipeg, MB
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 3 weeks ago

During a recent family visit in Muncie, we spent 4 nights at the Holiday Inn Express. We picked a corner room, just to have a little extra space. The room was very nice! It was clean, and well equipped with mini-fridge, Microwave oven, Keurig coffee maker, sofa, chair, desk, and king size bed. The property also offers a nice indoor... More 

Helpful?
1 Thank StewieYWG
Brittany_Holiday, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Thank you for taking the time to leave some feedback about your stay with us! We are so happy you enjoyed the guest rooms and all the amenities the hotel has to offer. However, we do apologize about the incident you experienced while you were here. We certainly have higher security standards than that. We hope that you will give... More 

Mogadore, Ohio
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 21, 2016 via mobile

I travel A LOT. Average 3 night a week in hotels. And this is only the second hotel review I've done. For the price of the room to offer only analog television reception is unacceptable. I stayed in the same brand last night 20 miles away and for less money got what essentially amounts to a nicer room.

Helpful?
Thank esketores
Brittany_Holiday, Director of Sales at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us. We apologize that our technology was not up to your standards. We certainly hope you will give us another chance in the future. Thank you and have a wonderful day! More 

Sault Ste. Marie, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2016

Muncie’s HIE initials obviously signify Heartfelt hospitality, Impeccable cleanliness, and Exceptional value. Our group of senior citizens attending a 50th class reunion was warmly and professionally welcomed by the front desk staff who also took messages when we were out and competently answered our questions. Despite a full house and renovations in progress, Jessy Bent, the general manager, made every... More 

Helpful?
Thank Aunt_Cookie48
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

Excellent service, breakfast worker was so gracious and helpful. She went the extra mile to get a diaper bag back to a mom after she was busy making sure everyone had help at breakfast. Staff seemed to be happy and got along well which lightened the mood. Room was very clean and spacious, had a king with couch. Quiet, and... More 

Helpful?
Thank Melissa J
Georgetown, Kentucky
Level Contributor
227 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 11, 2016

The staff here is absolutely amazing. The place is in need of updating and some is underway now which is a bit trying for guests at times however the staff makes up for it quite well. They are genuinely concerned about their guests and it shows in their day to day service. Jessie the GM is very nice and works... More 

Helpful?
Thank Rlath82
Biloxi, Mississippi
Level Contributor
65 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 31, 2016

I have been using Holiday Inn Express Hotels. This one was the worst I have seen. I thought I was in a cheaper hotel. It was under construction in lobby. Wasn't told this when I booked it. I had a disabled person with me and it was hard to get around due to construction going on. Also, the room now.... More 

Helpful?
Thank Sherri H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Sherri H, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Muncie, IN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room ad bathroom cleanliness and for the furniture. We will address these concerns. We take all... More 

Guys Mills, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 8, 2016

This hotel was average, but the place was astronomically priced for this weekend. I do understand that it was graduation weekend, but come on that doesn't mean you price gouged everyone. You don't pay the price we paid even at five star hotel in a large city. My sister made this reservation back in November was told a different price... More 

Helpful?
1 Thank hkacel
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear hkacel, Thank you for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your recent stay with us. Allow me to apologize for any inconvenience you may have experienced. Let me follow-up on your concerns and have the opportunity to address your them accordingly. I have sent you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 28, 2016 via mobile

Never in life have I ever expected this brand to be so horrid. Late check in to two nasty rooms. Even the second day when asked to clean it was not done. The staff is in total disarray. This location is not handicap friendly and our air did not work as well.

Helpful?
1 Thank Qahhar I
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muncie, responded to this review

Dear Qahhar I, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry that you were let down by the room condition and staff services. Allow me to apologize for falling short of your... More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 27, 2016 via mobile

My family booked a room here for my graduation from Ball State. Decent size room and breakfast was included for my family. The Hotel was a little dated but it was clean. That's all I really need to be happy in a hotel! Close to the university and plenty of parking.

Helpful?
Thank Catie L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Muncie is conveniently located one mile from Ball State University and just 6 miles from I-69 in Muncie. The hotel is close to shopping and within walking distance of several restaurants. Visit historic downtown Muncie just minutes away; also located close to numerous local businesses in the area. With several museums and attractions nearby, you'll have plenty to do before you return to the hotel to swim in our indoor heated pool. Rooms are equipped with free high speed internet and complimentary wireless access, hair dryers, irons and ironing boards. The Holiday Inn Express in Muncie has suites, as well as standard rooms with microwaves and refrigerators available. You'll find our rooms clean, comfortable and just the place you need to prepare for the day ahead. Start your day with our complimentary extended continental breakfast served daily. The Muncie Holiday Inn Express has a free business and copy center for your conveniences, and sundry items are also available on-site. From the moment you walk in the door, you will be greeted by our award-winning, courteous and friendly staff. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Muncie

Address: 4201 W Bethel Ave, Muncie, IN 47304-5446
Location: United States > Indiana > Muncie
Price Range: $121 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Muncie 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Muncie
Holiday Inn Express Muncie
Holiday Inn Muncie
Muncie Holiday Inn
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