The first night was great and breakfast was very good. Second night the same, but when we came back to our room that evening they had not cleaned or serviced for towels etc. Breakfast the following morning was sparse at best.
This is more of a review of the staff than the facility. I wanted to give them a shot out because what they did was truly one of the best examples of customer service I have ever seen. Three gentlemen were checking in in front of me. They were obviously regulars and knew the…
I stayed here about 6 years ago and couldn't believe the beautiful improvements made to this hotel. It is lovely. The room was clean with a comfortable bed. We were in Muncie for a funeral and it was nice to come back each evening to such a nice place. It eased the stress. …
As evidenced in the attached photos, this hotel was not good! Fan in the bathroom hanging off it's hinges. No toilet paper holder. Toothpaste/grime from last guest still on the faucet. Random piece of tape on the headboard. Stain on the comforter, also from a previous…
Between the dirt clump on the carpet, the broken toilet, the last guest’s food still in the fridge, and a breakfast bar that was never restocked when it ran out, it was one stay we were ready to be done with.
"No Elevators. Request first floor if disabled. Make reservations early for better rate during special events at BSU."
"Avoid until they send proof things are fixed!"
"Find a room somewhere that is not in this hotel"
"I don't know if any exist!"
"Bad TV reception."
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