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Comfort Inn & Suites

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Comfort Inn & Suites
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Beverly Hills, California
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We have family in Muncie and always stay at this hotel. The suite rooms are big and comfortable. It's not a luxury stay, but a very nice stay and we never have a problem here (we've stayed at this hotel at least 5 or more times now). I would highly recommend them above any other hotels nearby, as we have... More 

Helpful?
Thank RodeoDriveCA
Portage,IN
Level Contributor
148 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not worth the price in Muncie, IN. Thought I'd be safe spending $159 a night, but not so. Sure the room looked ok, but hit with an overwhelming musty smell in the room everytime we walked in. Nice bathroom---great shower---clean. Beds were good. Lots if pillows. Breakfast was so sad...could have been the worst eggs and sausage I've ever seen.... More 

Helpful?
Thank hoosierref
Jared O, General Manager at Comfort Inn & Suites, responded to this review

I'm very sorry that we did not exceed your expectations for your stay. I apologize about the musty smell that occurred in your room and that we failed for your expectations in our breakfast. Please accept my sincere apologizes. The rate that you paid was one of the lowest rates in the area during your stay. I'm glad that you... More 

Cumming, Georgia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

I would have rated our stay higher but the front desk folks were less than accommodating. The room was everything that we expected, with the exception of being well lit in the dark. There was light coming in on all four sides of the door, a light that flashed every 30 seconds or so in the fire extinguisher, and a... More 

Helpful?
Thank derekbrooks6
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the area. Please accept my sincere apologizes on my front desks actions. This is more my fault than theirs because they weren't trained on the gift card redemptions and now that this is brought up to my attention each and every one of them are up to date... More 

Austell
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2016

The purpose of this trip was to visit Ball State University. The hotel was 5 minutes away from the school. We arrived around 11pm and had a nice room away from the elevator (in the middle of the hall). The night desk clerk was very nice. He gave us some history about Ball State. There was an intoxicated guest waiting... More 

Helpful?
Thank Kimberly G
Jared O, General Manager at Comfort Inn & Suites, responded to this review

First and foremost thank you for choosing to stay with us during your visit to the Ball State University Campus. I hope that visit went well and you all enjoyed the campus. I want to apologize for not meeting your expectations on the breakfast and the Wi-Fi. I have met with my breakfast attendant and we've discussed on what improvements... More 

Valparaiso, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2016

Clean room, enough towels, air conditioner worked as it should, nothing fancy but more than adequate. Breakfast was ready and pretty decent for a free hotel breakfast. We arrived at 1am and check in was extremely fast, which I appreciated.

Helpful?
Thank Bkelly270
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us here at the Comfort Inn & Suites. I appreciate the kind words about our establishment. I'm glad that check in at 1 in the morning was fast and I'm sure you appreciated that being so late in the night or early in the morning. I'm happy you liked our breakfast and the... More 

Indianapolis, IN
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 25, 2016

All was fine except no wifi connection. They gave me a password,but it didn't work and the desk clerk could not get it to work either. Otherwise it was OK nothing special. Oh yes, they help did have their children there on Sunday morning. I'm not sure if that is routine or not, but I've never seen that before.

Helpful?
Thank AngelCJ
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us at the Comfort Inn & Suites Muncie. I want to apologize that the WiFi for some reason wasn't working when you stayed here. Please accept my sincere apologizes. I'll look into why that happened during your visit. I do have some of my housekeepers bring in their children when they can't get... More 

Plymouth, Indiana
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed March 25, 2016

Our reservation had gotten messed up after using an online reservation site (I didn't book directly through Comfort Inn). The young lady who checked us in helped us sort out the mess and took great care of us. Will book directly through Comfort Inn next time! Our room was spectacular. Clean and very comfortable. Will definitely book at this location... More 

Helpful?
Thank gibby1025
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the area. I'm sorry to hear that your reservation had gotten messed up by using an online reservation site. Although I'm extremely happy to hear that Allison my front desk agent took good care of you and helped you sort out the mess that occurred. I'm glad you... More 

Bremen, Indiana
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

Nice, clean room, pool was nice. The curtains in the room kept the light out, slept right through breakfast. ( must've needed the sleep) close to many attractions....Ball State, actually could walk from here to a Ball State football game. Will def stay here again!

Helpful?
Thank debbiemac25
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us during your visit to the Muncie area and thank you for the kind words. I'm happy to hear that you enjoyed the clean room and also our pool. It sounded like you enjoyed the bed and the curtains keeping the room nice and dark for your sleep. We all look forward to... More 

Maryville, TN
Level Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed November 29, 2015

My husband and I arrive around 9 pm on Wednesday night before Thanksgiving. The hotel appeared to be somewhat empty from the appearance of the parking lot. Check in was simple and my husband and I were quickly in our room. Our room was number 309 which was on the back side of the hotel. We had requested a room... More 

Helpful?
1 Thank angi1968
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for choosing to stay with us during Thanksgiving and I hope you had a great time with family. Please accept my sincere apologizes about the noise from next door rooms and traffic from outside. I appreciate all of the kind words about the room and breakfast. I'm glad that my staff took care of you at... More 

Dayton, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 16, 2015 via mobile

Decent price. Comfortable bed. Clean room. Hallway on second floor had a strange odor that smelled like a boys locker room that improved the next day....strange. Seen three staff members help themselves to continental breakfast which I thought seemed odd. Biggest complaint was a house keeper who had brought her small child to work with her. I don't dislike children,... More 

Helpful?
Thank Nalerie S
Jared O, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for letting me know the problems that did occur during your stay. I very much appreciate all feedback because that's the only way we can improve as a hotel and a team. I have talked to my staff about helping themselves to breakfast especially during breakfast hours. My housekeeping staff sometimes does bring in their children... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new hotel, featuring, Free continental breakfast & coffee, Free wireless high-speed Internet access, Indoor heated pool, Guest exercise room, All Non-Smoking rooms, Guest laundry, and many more amenities. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 3400 N Marleon Dr, Muncie, IN 47304-7806
Location: United States > Indiana > Muncie
Price Range: $97 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Comfort Hotel Muncie
Comfort Inn And Suites
Comfort Inn Muncie
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