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Extended Stay America - South Bend - Mishawaka - North

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5305 North Main Street, Mishawaka, IN 46545
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Extended Stay America - South Bend - Mishawaka - North
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60 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Sheboygan, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice staff. Clean & updated hallways & rooms. The only inconveniences that we experienced was that there was no counter in the bathroom to put your toothpaste & such on & there was no blow dryer (I had just assumed that there would be). Good location

Helpful?
Thank kasikora
00esa, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

It was our pleasure having you as our guest at Extended Stay America South Bend - Mishawaka – North, and thank you for sharing your review with other travelers. It's great to hear you enjoyed our location, and our facilities and service were to your satisfaction. We also appreciate your observation in regard to your bathroom and will do the... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I let travelocity pick my hotel for a last minute trip because my "go to hotels" were booked. That was a mistake, Lol..i will look at reviews on trip advisor first. My problem was I assumed it was the Hilton brand extended not realizing this was different. The hotel had an odor of Chinese food when we walked in and... More 

Helpful?
Thank Tracy B
00esa, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Tracy, Thank you for your recent visit and for your feedback. We are sorry you were disappointed with our hotel and our amenities. Our team strives to make sure each guest has a pleasant stay, and I apologize we did not deliver. We thank you for your comments and hope you will give us another chance to make a better... More 

Omaha
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here one night since my daughter was looking for apartments in the area. The lobby was clean and the staff courteous. The first thing I noticed about the room was a strange metal smell. It was just an odd smell. The bathroom was clean except that the faucet had a powdery substance on it and there was soap... More 

Helpful?
Thank 10nisfan
00esa, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Thank you for sharing feedback about your recent stay. I know a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am concerned this did not occur. I hope this isolated incident will not deter you from... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

All employees were extremely friendly and accommodating! Hotel was very clean - apparently they had just had a "makeover" and it was very warm and welcoming. Quiet and conveniently located. Will definitely stay again when visiting South Bend/Mishawaka area!!

Helpful?
Thank Cindy W
00esa, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Thank you for being our guest and for posting your review regarding your recent stay with family at our hotel. We are so glad we lived up to your expectations, and that you thoroughly enjoyed our remodeled property. Our goal is to provide an exceptional experience for all our guests, so your remarks about our associates and immaculate hotel will... More 

Hyderabad, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The place is exactly what it says - extended stay. I was there only for a night during my recent trip. It is close to all your shopping needs and the rooms are spacious with a decent size kitchenette and a big fridge. It served my needs for the night, but would stay again here if an opportunity comes along.

Helpful?
Thank ashgin
00esa, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Thank you for writing such a wonderful review of our hotel. We appreciate your nice remarks about our convenient location close to a variety of restaurants and shopping. We are also delighted to hear that you loved your accommodation with a kitchenette and other amenities which was perfect for your needs. All of us here at Extended Stay America South... More 

Chanhassen, Minnesota
1 review
1 of 5 stars Reviewed April 1, 2016

I hate that I need to write this review, because up until checkout everything was fine. The place could use some remodeling, but the staff were pleasant and the rooms seemed clean. I was there for three nights (3/19-3/21). The morning of 3/21 I woke up to a bug crawling on my pillow. At first it looked like a tick,... More 

Helpful?
Thank Disappointed-March
Manager_11525, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Thank you for taking the time to post a review of your recent stay with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will use your comments to coach our front... More 

Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed February 15, 2016

I called the number provided on the web site, a computer asked me to rate their phone reservations service, but I'm not interested because my reason to go is not a happy one, I just need to find a place to stay. I am placed on hold immediately, it took 4 minutes of long distance waiting to talk to a... More 

Helpful?
Thank Kinkuu
Manager_11525, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Thank you for taking the time to post a review of your experience. We appreciate your interest in trying to book with our hotels; however I sincerely apologize for the events that took place while attempting to make a reservation. As a company, we attempt to make every part of your experience friendly, beginning with the call to book your... More 

Absecon, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2016

I adore this place. I find the kitchen and other facilities to be wonderful! The staff is wonderfully friendly. I can't imagine what happened to the people who had negative comments. I will be back, and will encourage others to stay here.

Helpful?
Thank Nanner4156
Manager_11525, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Thank you so much for sharing your experience with us. I’m so glad that you enjoyed our exceptional customer service as well as all the amenities our hotel has to offer. I’m thrilled that we were able to accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 28, 2015 via mobile

This hotel was clean. The front staff, Maintenon were very nice! We checked in after 11pm and our room was ready and the front desk was pleasant! She was ill but service dos not suffer for I very professional! The breakfast is minimal but enough that if you are on a budget you could make due till lunch! The only... More 

Helpful?
Thank Eileen H
Manager_11525, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

Thank you for taking the time to post a review of your stay with us. I am pleased that you were able to enjoy our clean rooms and friendly staff. I appreciate your feedback regarding our grab-and-go breakfast and the poor operation of your toilet. I am going over these issues with the staff in order to better serve our... More 

Redmond, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 1, 2015

Our room smelled very strongly of the last person's cooking. The smell was so overpowering that I woke up in the middle of the night and the smell kept me from going back to sleep. There was a fresh spot of poo on the bedspread, which was truly disgusting. After using the elevator to get to our third floor room,... More 

Helpful?
1 Thank Jamie B
Manager_11525, General Manager at Extended Stay America - South Bend - Mishawaka - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The conditions of your room you described are unacceptable, and I sincerely apologize for your experience. I am working with our staff to make sure rooms are thoroughly cleaned and inspected before guest arrivals. Thank you very much for bringing this to our attention.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - South Bend - Mishawaka - North

Address: 5305 North Main Street, Mishawaka, IN 46545
Location: United States > Indiana > Mishawaka
Price Range: $81 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - South Bend - Mishawaka - North 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Mishawaka
Extended Stay Mishawaka
Mishawaka Extended Stay
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