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Extended Stay America - Merrillville - US Rte. 30

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Traveler (9)
Room & Suite (6)
Dining (2)
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Overview
  • Excellent30%
  • Very good19%
  • Average23%
  • Poor11%
  • Terrible17%
Travelers talk about
“grab and go”(5 reviews)
“room was clean”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair access
Laundry Service
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Merrillville - US Rte. 30
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Reviews (131)
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131 results
Traveler rating
36
26
31
15
23
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Time of year
LanguageEnglish
36
26
31
15
23
Show reviews that mention
All reviewsgrab and goroom was cleancooking utensilsbare bonesfree newspaperslonger staygreat roomhouse keepingextra pillowscoffee makeroatmealstaff was friendlyoff the highwaycontinental breakfastwould stay againa great place to stayone night stay
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1 - 5 of 131 reviews
Reviewed March 29, 2018 via mobile

We stayed one night in March 2018 - family of 4. When we go to the room, we noticed the overwhelming smell of moth balls. Yuck. It also looked like it had been abandoned mid-cleaning. A dirty cleaning rag was on the bathroom sink. There...More

1  Thank Adam P
Response from 00esa, Manager at Extended Stay America - Merrillville - US Rte. 30Responded March 30, 2018

Adam, thank you for your review. We sincerely apologize that you had some housekeeping service issues in your room. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We truly regret the...More

Hotel's Favorite
Reviewed March 24, 2018

I travel for work and find that this hotel is always nice to stay. Staff is always on top of things and very friendly. This is the first place I look for when traveling for work, Safe, secure and almost like home. If they had...More

Review collected in partnership with Extended Stay
Thank Tom B
Response from 00esa, Manager at Extended Stay America - Merrillville - US Rte. 30Responded April 13, 2018

Tom, thank you for choosing Extended Stay America once again. We strive to provide service and amenities that are worthy of this kind of feedback. We appreciate your suggestion and hope to welcome you back soon. Sincerely, Hotel Management

Reviewed March 19, 2018

The sheets/bed had bed bugs. This was awful for this hotel brand. I always stay with this brand because my company uses this brand for business trips. Usually I'm satisfied but this stay was DISAPPOINTING!More

Review collected in partnership with Extended Stay
Thank 605keithu
Response from 00esa, Manager at Extended Stay America - Merrillville - US Rte. 30Responded March 24, 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

Reviewed February 26, 2018 via mobile

Staff is friendly and very personal and they keep up on the appearance of the hotel close to the highway and plenty of place near by and a mall right across the street with a AMC movie theater nearby for some good family entertainment

Thank Ostey5079
Response from 00esa, Manager at Extended Stay America - Merrillville - US Rte. 30Responded February 27, 2018

Ostey, thank you for your delightful review of our hotel. Your positive comments about our courteous service and convenient location are greatly appreciated. Thanks for choosing Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management

Reviewed January 15, 2018

The room needed some dusting and tidying up a bit...like an employee had been taking naps,breaks and lunch in the room! Wi-Fi was nice, friendly staff. It would be nce if the deal was offered on a king sized room.More

Review collected in partnership with Extended Stay
Thank latriceg2018
Response from 00esa, Manager at Extended Stay America - Merrillville - US Rte. 30Responded January 16, 2018

Thank you for reviewing your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$75 - $107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$75 - $107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (9)
Room & Suite (6)
Dining (2)
Questions & Answers
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Room Tips
"I was on the first floor, room 126, it was very quiet."
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"If you need 2 beds, request at booking and know you may or may not get it."
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"A truck revved up its engine outside my window sometime in the morning around 6am, so maybe something away..."
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"I would not stay here again."
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