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BEST WESTERN Inn & Suites of Merrillville

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BEST WESTERN Inn & Suites of Merrillville
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236 Reviews from our TripAdvisor Community

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Showing 235: English reviews
1 review
4 of 5 stars Reviewed 6 days ago NEW

This Best Western had an awesome rate, neat, clean with comp breakfast and easy access to dozens of restaurants and a mall right off I-65 North. This is the last area for hotels before entering Illinois and the city of Chicago. Barely 30 minutes by car from South Shore, it was a perfect place to stay while on vacation in... More 

Helpful?
Thank Jan N
chicago, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

A warm friendly welcome despite late arrival at the hotel. His name was Paris but on receipt it says BKD he is great see him. Television limited with English channels. Bathroom clean and plenty of towels.

Review collected in partnership with Best Western

Helpful?
Thank Fariborz J
Cedar Park, Texas
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was one of the smaller rooms we have ever stayed in with a King Bed, but all the furniture in the room was very nice, appeared new, and was beautiful in appearance; even though the room was small, including the bathroom, it was a very comfortable room.

Review collected in partnership with Best Western

Helpful?
Thank jlfouss
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Erlanger, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is being remodeled, even so it is very clean and Quiet. Awesome value. Easy Access to Expressway, food, Shopping, and fuel. AAA rates this hotel as three stars. This is really three plus stars for comfort, access and cleanliness.

Review collected in partnership with Best Western

Helpful?
Thank Ernie L
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the... More 

Cleveland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stay here frequently for work. The hotel is clean, customer service is great, and it has a great location to the strip with many restaurants, a mall and the expressway. They offer a continental breakfast, pool, hot tub and workout facility. The workout facility is to small, only one person can fit, and the hot tub jets shoot straight... More 

Review collected in partnership with Best Western

Helpful?
Thank Cheyenne P
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our fitness center and spa didn't meet your expectations. This critical feedback will be used in our future updates. Thank you and look forward to seeing you soon. More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The room was comfortable, could have used some updating in decor. The TV wasn't very big and had no HD with very little channel options. The bed was a little hard, woke up a bit stiff. The couch was stained and the breakfast wasn't very good, but other then that, it was a nice experience

Helpful?
Thank Stephanie J
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

My reservation was given away @ the Holiday Inn express up the road and Best Western had a room with jacuzzi. The staff couldn't have been more helpful when I booked the room. I will defintely be staying again when I am in the area.

Helpful?
Thank John L
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let him know that he made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Mount Gambier, Australia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here last minute and didn't know what to expect given a few empty shops in the same block. Check in was a good experience and the staff were friendly and gave us good advice on where to go for tea. The rooms were clean and quiet and we had a good night's sleep Good breakfast the next morning with... More 

Helpful?
Thank Lynn F
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Lynn. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Huntsville, Alabama
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 18, 2016

Returning home from a trip to Michigan and needed a nice place to stay for the night. Had gotten a BW rewards card in april on a trip out west and thought we would try again. The room is roomy, beds comfortable, granite bathrooms, frig/micro, nice breakfast room. A quiet evening, close to restaurants for a late dinner. We continue... More 

Review collected in partnership with Best Western

Helpful?
Thank marianne c
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. More 

Skokie, Illinois
2 reviews
5 of 5 stars Reviewed August 17, 2016

This is the best hotel in the area! It was walking distance from my business appointment. Lots of restaurants and shopping in the area. A couple blocks from a Starbucks. Responsive staff, comfortable bed, and perfectly acceptable breakfast.

Review collected in partnership with Best Western

Helpful?
Thank DrShira
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Guest. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Merrillville and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near BEST WESTERN Inn & Suites of Merrillville

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated near the Indiana/Illinois border, the Best Western Inn & Suites of Merrillville offers the best in customer service, amenities and accommodations for an unbeatable value. This Merrillville area hotel boasts 52 well-appointed guest rooms and suites, each featuring cable satellite television with HBO and high-speed Internet access. Enjoy an array of amenities such as a complimentary continental breakfast, an indoor heated swimming pool, hot tub, exercise facility and limited business services. ... more   less 

Additional Information about BEST WESTERN Inn & Suites of Merrillville

Address: 8293 Louisiana St, Merrillville, IN 46410-6345
Location: United States > Indiana > Merrillville
Price Range: $71 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Inn & Suites of Merrillville 2*
Number of rooms: 52
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Also Known As:
Best Western Merrillville
Merrillville Best Western
Hotel Style:
#1 Best Value Hotel in Merrillville
#4 Business Hotel in Merrillville
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