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BEST WESTERN Inn & Suites of Merrillville

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8293 Louisiana Street, Merrillville, IN 46410-6345
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222 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Norfolk, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Checked in after a hideously long drive only to discover that the A/C was only barely working as well as the refrigerator. Front desk clerk got us a fan for the night. The next day we had to change rooms which is a hassle. Then they charged my credit card again, the room was booked at a prepaid rate and... More 

Review collected in partnership with Best Western

Helpful?
Thank Coralie D
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our maintenance staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We... More 

Cuyahoga Falls, Ohio
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great all around experience at this Hotel. The employees went out their way to accommodate guests-they were extremely friendly, helpful and knowledgeable. The Hotel was spotless in every aspect-lobby, breakfast area, pool, Etc. Our room was very spacious and comfortable! We had an excellent stay!

Helpful?
Thank Sharon J
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

West Chester, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Best Western was a very good hotel to stay. The room was a much better quality than other Best Western hotel. It had a separate room for the bed which made it more romantic for couples. It also had a couch, family room area that really made the room more comfortable. Very easy access to the rooms and to... More 

Review collected in partnership with Best Western

Helpful?
Thank Margaret R
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our rooms and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look... More 

Asheville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very pleasant employees, comfortable room and much better reviews than other hotels in the area for good reason! I felt safe, got a good night's sleep and will be returning to this hotel next time I am in the area. Keep up the good work all :)

Review collected in partnership with Best Western

Helpful?
Thank Kimberly T
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Kimberly. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

Hermitage, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had a pleasant stay at the Best Western in Merrillville ,In. this 4th of July weekend. The hotel was quiet and had a good breakfast.I had a maid by the name Vanessa . She was very pleasant and kept my room clean and orderly.

Review collected in partnership with Best Western

Helpful?
Thank Vivian C
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Vanessa that she made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Shawnee, United States
1 review
3 of 5 stars Reviewed 1 week ago

The location of this hotel was not the best. Directly across the street in both directions were ran down hotels with constant traffic in and out of them. The Best Western was the best of them all with outside appearance nice and clean. I would not stay there again due to the location.

Review collected in partnership with Best Western

Helpful?
Thank Joyce H
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our location didn't meet your expectations. Thank you. More 

frankewing,tn
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Stopped for the night on our way home to tn. For the price it was not worth it. it was very run down, bathrooms way to tiny. There was a hole in our bathroom ceiling(if someone was watxhing i hope you enjoyed watching a fat girl shower). You could tell where they TRIED to paint the bathroom but did a... More 

Helpful?
Thank meeganm02
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for taking the time to write such a detailed review. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given... More 

frankfort, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I complained about no wake up call and no stop for the drain in the tub. The jets in your jaccuzi tub are also lacking Your breakfast meet did not have a non pork option. The vending machine was acting up.

Review collected in partnership with Best Western

Helpful?
Thank Fred F
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

On behalf of our staff, we sincerely apologize for the problems you encountered during your stay with us. Your comments and feedback is very important so we know of the problems and can make the necessary repairs. We do appreciate your business and hope you will give us another chance to prove we are a good place to stay. Best... More 

Muskegon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It was such a good stay here. The staff works very hard to make sure everything is perfect for you. The rooms are very comfortable and everything is very clean. We will definitely stay here again the next time we are in the area.

Review collected in partnership with Best Western

Helpful?
Thank Daniel W
Nila P, Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Daniel, Thank you for sharing your experience through TripAdvisor. It was indeed a pleasure having you stay with us during your recent visit to Merrillville. The team is delighted to note that they could make your trip a special one! At the Best Western Merrillville Inn & Suites, we take great pride in the services we offer and your... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

this hotel was very nice,clean and the staff was very good. I would tell all my friends and family about this. the girls loved that they could go swimming till 10;00 pm . Breakfast was very good. very one enjoyed there stay.

Review collected in partnership with Best Western

Helpful?
Thank Debra B
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for choosing to stay with us while visiting family in our area. It is so good to hear that you enjoyed our facility. your business is greatly appreciated. Thank you again, and we look forward to seeing you on your next trip to Merrillville! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated near the Indiana/Illinois border, the Best Western Inn & Suites of Merrillville offers the best in customer service, amenities and accommodations for an unbeatable value. This Merrillville area hotel boasts 52 well-appointed guest rooms and suites, each featuring cable satellite television with HBO and high-speed Internet access. Enjoy an array of amenities such as a complimentary continental breakfast, an indoor heated swimming pool, hot tub, exercise facility and limited business services. ... more   less 

Additional Information about BEST WESTERN Inn & Suites of Merrillville

Address: 8293 Louisiana Street, Merrillville, IN 46410-6345
Location: United States > Indiana > Merrillville
Price Range: $84 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Inn & Suites of Merrillville 2*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, Hotels.com, Odigeo, Priceline and Best Western + Iniative so you can book your BEST WESTERN Inn & Suites of Merrillville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Merrillville
Merrillville Best Western
Hotel Style:
#2 Best Value Hotel in Merrillville
#4 Business Hotel in Merrillville
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