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BEST WESTERN Inn & Suites of Merrillville

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BEST WESTERN Inn & Suites of Merrillville
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243 Reviews from our TripAdvisor Community

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Showing 242: English reviews
1 review
Reviewed 6 days ago NEW

Request another room, due to stains on furniture,2nd room had the same.Guest was very disappointed.Would have cancel,but due to time already travel decided to tough it out.sofas are old table leg loose.hotel really needs updated make over.

Review collected in partnership with Best Western

Helpful?
Thank Dwayne M
Hendersonville NC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Second time we stayed here. The Staff, including Housekeeping are very friendly and helpful. The room was very comfortable and most important CLEAN. The bed was very comfortable. Excellent WI-FI, best we've had in awhile at a motel. The only suggestion I would have is to have a bed side lamp that is not so bright. Great motel, I highly... More 

Review collected in partnership with Best Western

Helpful?
Thank danm6169
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let them know that they made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Prescott, United States
1 review
Reviewed 4 weeks ago

Although not easy to find, our stay at this Best Western was outstanding. The staff was friendly and helpful and the room was very restful and clean. Watch for the new Best Western logo. There were plenty of good restaurants close and a very large array of stores and shops. Easy access to freeways headed to Chicago or Indianapolis.

Review collected in partnership with Best Western

Helpful?
Thank Sandra E
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. More 

Sheffield, United Kingdom
Level Contributor
188 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed October 26, 2016

It took us quite a while to find the hotel, probably due to construction in the area and roads being closed. The area appeared to be quite busy. The hotel is being renovated and there were large boxes in the lobby although we did not see any work being done during our stay. Para who checked us in was very... More 

Helpful?
Thank AngelaG
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Paras that he made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Holland, Michigan
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 22, 2016 via mobile

They're making lots of improvements and the staff is very friendly. There are perks such as larger suites, pool, and a nice breakfast. Price is right. They let us eat pizza in the breakfast area. Definitely a good option for a family coming to the area. However, there was often a smell of smoke in one of our rooms and... More 

Helpful?
2 Thank lindsaylur
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. More 

Milwaukee, Wisconsin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2016

very satisfied with employee and room and was pleased to see fridge and microwave in room without requesting. And issue with the room was handled very well by employee as well as with use of the vending machine...nice and quiet hotel and the ability to open the windows was great for fresh air

Review collected in partnership with Best Western

Helpful?
Thank Sue S
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. More 

1 review
Reviewed September 28, 2016 via mobile

I stay in this hotel A lot and it's the best one! I'd rather go here than anywhere else and the staff is very very nice and accommodating. And also very clean rooms with no bad smells. The prices aren't too bad at all and they always try to tell you the best room to get that will for your... More 

Helpful?
Thank Carolina H
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2016

This Best Western had an awesome rate, neat, clean with comp breakfast and easy access to dozens of restaurants and a mall right off I-65 North. This is the last area for hotels before entering Illinois and the city of Chicago. Barely 30 minutes by car from South Shore, it was a perfect place to stay while on vacation in... More 

Helpful?
1 Thank Jan N
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Jan. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Merrillville and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. More 

chicago, United States
1 review
Reviewed September 21, 2016

A warm friendly welcome despite late arrival at the hotel. His name was Paris but on receipt it says BKD he is great see him. Television limited with English channels. Bathroom clean and plenty of towels.

Review collected in partnership with Best Western

Helpful?
Thank Fariborz J
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. More 

Cedar Park, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2016

This was one of the smaller rooms we have ever stayed in with a King Bed, but all the furniture in the room was very nice, appeared new, and was beautiful in appearance; even though the room was small, including the bathroom, it was a very comfortable room.

Review collected in partnership with Best Western

Helpful?
Thank jlfouss
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near BEST WESTERN Inn & Suites of Merrillville

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Situated near the Indiana/Illinois border, the Best Western Inn & Suites of Merrillville offers the best in customer service, amenities and accommodations for an unbeatable value. This Merrillville area hotel boasts 52 well-appointed guest rooms and suites, each featuring cable satellite television with HBO and high-speed Internet access. Enjoy an array of amenities such as a complimentary continental breakfast, an indoor heated swimming pool, hot tub, exercise facility and limited business services. ... more   less 

Additional Information about BEST WESTERN Inn & Suites of Merrillville

Address: 8293 Louisiana St, Merrillville, IN 46410-6345
Location: United States > Indiana > Merrillville
Price Range: $69 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites of Merrillville 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Merrillville
Merrillville Best Western
Hotel Style:
#1 Best Value Hotel in Merrillville
#4 Business Hotel in Merrillville
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Inn & Suites of Merrillville staff and other travelers.
1 question
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Diamond
6 months ago

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Questions? Get answers from BEST WESTERN Inn & Suites of Merrillville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on 2nd floor, even more quiet and you can see more.”
 of 5 bubbles 155jann, Sep 21, 2016 | Read review
“Friday night hotel was quite.”
 of 5 bubbles 756janeg, May 6, 2016 | Read review
“Our room on the 3rd floor, back side of hotel, was very quiet.”
 of 5 bubbles Bosanchubo, Feb 23, 2016 | Read review
“Rooms away from the highway will be quieter.”
 of 5 bubbles kat0055, Nov 18, 2015 | Read review
“Upper floors are quieter, but elevator is horrible. If you have to use Elevator to get to higher floors, I'd ask for main floor room.”
 of 5 bubbles 587larryd, Jul 19, 2015 | Read review
5 of 5
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