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BEST WESTERN Inn & Suites of Merrillville

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BEST WESTERN Inn & Suites of Merrillville
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266 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Washington IN
Reviewed 2 days ago NEW

We try to stay there when we go to visit our kids. I love the location and we are able to find shopping and lots of restaurants to choose from, very close. The staff is very friendly. Their breakfast is good for a continental breakfast. It has a nice pool for kids, not too, deep.

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Helpful?
Thank Patsy464
Whiting, New Jersey
HOTEL’S FAVORITE REVIEW
Reviewed December 26, 2016

This hotel was excellent. The room was clean and very well lit. The breakfast was typical including, waffle maker and many choices. Although I avoid the egg patties, they were the only objection I had to the hotel

Review collected in partnership with Best Western
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About Hotel's Favorite Review
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for sharing your experience through TripAdvisor. It was indeed a pleasure having you stay with us during your recent visit to Merrillville. The team is delighted to note that they could make your trip a special one! At the Best Western Merrillville Inn & Suites, we take great pride in the services we offer and your appreciation motivates...

Dayton, Ohio
Reviewed 5 days ago NEW

What can I say, the rooms were decent, typical BW breakfast, staff was acceptable. We wanted an inexpensive stay for one night and that is what we got. It did not blow me away, but did not expect it to. It was what it needed to be.

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Thank stones2125
Tipron
Reviewed 5 days ago NEW

Great clean friendly place to stay. This is the second trip to the area and stayed here both times. Pool is very nice clean and warm. Lobby was clean and comfortable . Outside clean well let. We will be back again.thank you for another great stay.

Review collected in partnership with Best Western
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Thank 170sharont
Vincennes
Reviewed 1 week ago

Will stay agin! Breakfast was great and convient, staff friendly and helpful(when there was enough there. There was only one staff there during second shift hours so it was very difficult to get things done. One night we were there they had to close the pool because there was too much chemicals in it!

Review collected in partnership with Best Western
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Thank Shay4202
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.

Indianapolis
Reviewed 1 week ago

My stay was wonderful , the room was clean I loved the big bathroom & I loved the room the bed was very comfortable. Overall a wonderful stay I play to stay there everytime I visit with my family. Thank you!!

Review collected in partnership with Best Western
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Thank 892courtneyt
Paras S, Public Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

San Antonio, Texas
Reviewed 4 weeks ago

We've stayed here repeatedly when we're in town. Have enjoyed the hot tub & pool. The room is very clean & the bed is comfortable. Location is good. Staff is courteous & friendly. Rates are reasonable too.

Review collected in partnership with Best Western
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Helpful?
Thank Bethellen54
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind review! We truly appreciate your kind words and I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you again for your loyalty and...

Hobart
Reviewed 4 weeks ago via mobile

Check in staff, Paras, very nice and very welcoming even calling the room after we went up to assure all was well. Pool was great for the kids. Only complaint is the very strong smell of what seemed like curry on the third floor where our room was which got worse late at night. Laying in bed unable to sleep...

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Thank Neurojen71
Paras S, Public Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Paras that he made an impact during your stay. We hope to welcome you back to the hotel soon!

Reviewed March 12, 2017 via mobile

For the price and quality of the room it was a great stop on our road trip. The room was clean and well kept. It was quiet even though we knew a bunch of families with kids were there. We didnt give it 5 star because the bed was very stiff and the pillows weren't supportive. Lucky we had our...

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Thank Irene A
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Merrillville, Indiana
Reviewed March 9, 2017

Got bitten by bed bugs and manager refused to give me a refund after the midnight clerk confirmed it was a indeed a BED BUG! Very rude manager called me a liar even with the proof and pictures! Never EVER STAY THERE!

Review collected in partnership with Best Western
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Thank msjd124
Paras S, Guest Relations Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our Manager. According to hotel manager when pest control checked room they didn't find anything and this is very disappointing to hear, but we hope you give us another chance to make it up to you. Please email us with a...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Situated near the Indiana/Illinois border, the Best Western Inn & Suites of Merrillville offers the best in customer service, amenities and accommodations for an unbeatable value. This Merrillville area hotel boasts 52 well-appointed guest rooms and suites, each featuring cable satellite television with HBO and high-speed Internet access. Enjoy an array of amenities such as a complimentary continental breakfast, an indoor heated swimming pool, hot tub, exercise facility and limited business services. ... more   less 

Additional Information about BEST WESTERN Inn & Suites of Merrillville

Address: 8293 Louisiana St, Merrillville, IN 46410-6345
Location: United States > Indiana > Merrillville
Price Range: $84 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites of Merrillville 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Merrillville
Merrillville Best Western
Hotel Style:
#1 Best Value Hotel in Merrillville
#3 Business Hotel in Merrillville
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Inn & Suites of Merrillville staff and other travelers.
3 questions
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Diamond
11 months ago
Macedon, New York
1 month ago

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Questions? Get answers from BEST WESTERN Inn & Suites of Merrillville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great hotel and a fair price”
OhioHill, Mar 7, 2017 | Read review
“Go to any other hotel if you want a good hotel experience for the money.”
  • Dirty sink, cracked sink.
  • Maid staff left our room open all day long to the public with our personal items inside!!!
  • Water shooting out of the faucet from the base and getting all over the countertop.
Llweyn, Dec 18, 2016 | Read review
“alsome best”
QUEENBRITTANY1, Dec 7, 2016 | Read review
“Great location for restaurants, shopping mall etc.”
pam2102016, Dec 3, 2016 | Read review
“Stay on 2nd floor, even more quiet and you can see more.”
155jann, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question