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BEST WESTERN Inn & Suites of Merrillville

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229 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Mount Gambier, Australia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here last minute and didn't know what to expect given a few empty shops in the same block. Check in was a good experience and the staff were friendly and gave us good advice on where to go for tea. The rooms were clean and quiet and we had a good night's sleep Good breakfast the next morning with... More 

Helpful?
Thank Lynn F
Huntsville, Alabama
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Returning home from a trip to Michigan and needed a nice place to stay for the night. Had gotten a BW rewards card in april on a trip out west and thought we would try again. The room is roomy, beds comfortable, granite bathrooms, frig/micro, nice breakfast room. A quiet evening, close to restaurants for a late dinner. We continue... More 

Review collected in partnership with Best Western

Helpful?
Thank marianne c
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. More 

Skokie, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

This is the best hotel in the area! It was walking distance from my business appointment. Lots of restaurants and shopping in the area. A couple blocks from a Starbucks. Responsive staff, comfortable bed, and perfectly acceptable breakfast.

Review collected in partnership with Best Western

Helpful?
Thank DrShira
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Guest. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Merrillville and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. More 

Marysville, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel has reasonable rates but the interior is in disrepair. Stains on virtually everything, hair on the bathroom washcloths. The pool area looked clean enough but it also looked very dated and parts of the ceiling had fallen off (the plaster had fallen off). The breakfast was decent in terms of a hotel but the seating area was way... More 

Review collected in partnership with Best Western

Helpful?
Thank Nathan S
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

Antioch, Tennessee
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This was the second stay at this location and we chose to stay because of a pleasant stay our first visit. The rooms are nice and clean, the wifi was decent. Very nice staff and cordial. We recommend. The breakfast was traditional continental.

Helpful?
Thank Lea J
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Traveler. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After taking 2.5 hours to get through Chicago traffic we were ready to call it a day and get some rest. This hotel had very nice amenities - a nice indoor pool, nicely furnished large room, and a full inclusive breakfast. The king sized bed was very comfortable. Very glad we stopped here because the next stretch of I-65 S... More 

Helpful?
Thank 834samp
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the... More 

Houston, Texas
1 review
1 of 5 stars Reviewed July 20, 2016

Décor is outdated and the hotel need an overhaul. The Staff was very nice and helpful. The breakfast was great, had a lot to choose from. The road to the hotel need to be repaved and there is abandon business next to the hotel. The mattress were worn and the tile in the bathroom was wobbly because the grout was... More 

Review collected in partnership with Best Western

Helpful?
Thank Annie M
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our maintenance department. We do hope you give us another chance as we will definitely improve our... More 

Norfolk, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 19, 2016

Checked in after a hideously long drive only to discover that the A/C was only barely working as well as the refrigerator. Front desk clerk got us a fan for the night. The next day we had to change rooms which is a hassle. Then they charged my credit card again, the room was booked at a prepaid rate and... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Coralie D
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our maintenance staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We... More 

Cuyahoga Falls, Ohio
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2016

We had a great all around experience at this Hotel. The employees went out their way to accommodate guests-they were extremely friendly, helpful and knowledgeable. The Hotel was spotless in every aspect-lobby, breakfast area, pool, Etc. Our room was very spacious and comfortable! We had an excellent stay!

Helpful?
Thank Sharon J
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

West Chester, United States
1 review
5 of 5 stars Reviewed July 11, 2016

The Best Western was a very good hotel to stay. The room was a much better quality than other Best Western hotel. It had a separate room for the bed which made it more romantic for couples. It also had a couch, family room area that really made the room more comfortable. Very easy access to the rooms and to... More 

Review collected in partnership with Best Western

Helpful?
Thank Margaret R
Nila P, General Manager at BEST WESTERN Inn & Suites of Merrillville, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our rooms and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look... More 

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Near BEST WESTERN Inn & Suites of Merrillville

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated near the Indiana/Illinois border, the Best Western Inn & Suites of Merrillville offers the best in customer service, amenities and accommodations for an unbeatable value. This Merrillville area hotel boasts 52 well-appointed guest rooms and suites, each featuring cable satellite television with HBO and high-speed Internet access. Enjoy an array of amenities such as a complimentary continental breakfast, an indoor heated swimming pool, hot tub, exercise facility and limited business services. ... more   less 

Additional Information about BEST WESTERN Inn & Suites of Merrillville

Address: 8293 Louisiana St, Merrillville, IN 46410-6345
Location: United States > Indiana > Merrillville
Price Range: $82 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Inn & Suites of Merrillville 2*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Odigeo, Hotwire, Travelocity, Hotels.com and Orbitz so you can book your BEST WESTERN Inn & Suites of Merrillville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Merrillville
Merrillville Best Western
Hotel Style:
#1 Best Value Hotel in Merrillville
#4 Business Hotel in Merrillville
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