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Checked in and there was a hair brush on the floor of my room left by housekeeping. Had a security incident with unauthorized access to my room. Front desk staff blew it off. I regret not reporting directly to police. Housekeeper didn't bother to make...More
Thank Paul J
Response from IHGService, Guest Relations Manager at Holiday Inn Express MerrillvilleResponded 1 week ago
Hello Paul J,
Thank you for your feedback and for staying with us. I am glad to see that you have rated 4/5 for the quality of sleep during your stay. On the other hand, I regret that the service you received from our staff...More
We stay in NW Indiana frequently. We have family, my wife is involved with HS class reunions & also stay here if we are going to a Chicago event & just come , go to the event & go home because it is closer. Today,...More
This is probably the worst hotel I've stayed at in a long time. Old, outdated and worst it stunk. It smelled damp and musty. Had it not been late when I checked in I would've asked for a refund. The pool is tiny and no...More
1 Thank Tom H
Response from IHGService, Guest Relations Manager at Holiday Inn Express MerrillvilleResponded 4 weeks ago
Hello Tom H,
Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding the hospitality of our staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible...More
Came into town to help family. We were exhausted from our travels. The young lady at the desk allowed us to check in early so we could get some rest. We were so grateful. The rooms were clean and comfortable. I would absolutely book again.
This has to be the worst hotel when you are trying to book group rates. We needed 20+ rooms for a week. The manager was contacted about this and she even emailed us a rate. Well after 11 days of not hearing from her and...More
1 Thank Chris R
Response from IHGService, Guest Relations Manager at Holiday Inn Express MerrillvilleResponded April 13, 2017
Dear Chris R,
Thank you for your recent stay with us and reviewing our property. Please accept our sincerest apology for the level of service you received from our staff when trying to reserve a block of rooms. We would like to look into this,...More
$113 - $167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Merrillville Hotel Merrillville ,