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Hilton Garden Inn Merrillville

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Hilton Garden Inn Merrillville
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489 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Chicopee, Massachusetts
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location while on business trip. Easy access to all restaurants and retail, if needed. Very clean and great value. Everyone was friendly and the grounds are nice. Nice outside seating and comfy furniture.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank J5471UDlisal
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

J5471UDisal, Thank you for posting a review! Clean and Friendly is EXACTLY what we strive to be! Come back and see us again soon! More 

nairobi, KE
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We like to stay at Hilton Garden Inn's, but this is not a great one. The hotel is a bit run down. The hot tub is no longer there. The pool is cold. They don't give you bottled water like most HGI's if you have Honors status. The staff was nice, but the price didn't match the quality...at least the... More 

Helpful?
Thank novemberkilo
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

NOVEMBERKILO, I am sad to hear that you had a negative experience during your stay with it. Our team strives to exceed expectations and its clear that we missed our mark during your stay. As you stated in your review, HHonors members do in fact get complimentary bottles of water- I apologize for us missing you getting yours upon arrival.... More 

Fort Wayne
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I always have an excellent impression of Hiltons until this recent one where I stayed in Merriville IN. The restaurant is not really a full restaurant, it's a bar/grill that is located in the open in the lobby. As I was searching for a place to sit in the lobby to relax I noticed most of the cushions on the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank IndianaJaybird
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

IndianaJaybird, Our main focus here at the HGI Merrillville is to ensure that our guests are met with friendly service and enjoy a clean environment....it is clear that we missed our mark with you during your stay. I wanted to reach out and personally apologize for the dirty cushions in the lobby and the noise that you experienced during your... More 

Carmel
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I did not arrive until Midnight and left at 9AM, but was treated fine and the room was clean and quiet. Seems to charge about $10 too much for the location, but otherwise, I pleasant stay. I will consider staying here again. No real problems or criticisms.

Helpful?
Thank 124douglash
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

124douglash, Thank you for taking the time to review our hotel on Trip Advisor! Im happy to hear that you found the staff to be friendly and the hotel clean! We look forward to welcoming you back when you find yourself in the Merrillville area again. Regards, More 

Houston, Texas
Level Contributor
356 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to be in the area for a business trip and this was very convenient to where I was working. The hotel seems quite new and is well kept. The staff was very friendly, they do a full breakfast for free! Nice eggs and bacon as well as the lighter more Continental style. Check out was a breeze!

Helpful?
1 Thank Chris S
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

Chris, Im excited to hear that you enjoyed your stay with us! You cant beat the Hilton Garden Inn breakfast option! We look forward to welcoming you back during your next stay in Merrillville! Regards, More 

Lafayette, Louisiana
Level Contributor
21 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I frequent this Hotel to the tune of about 15 nights a year which is a 3 night visit about every other month for the last 5+ years. I am always confused why anyone would pass up this place over the other chains that are about the same price but offer a continental breakfast, which for me is heartburn city... More 

Helpful?
Thank mlucas293
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

Mulcas293, WOW! What an awesome opportunity we have serving you! As a returning and loyal guest, your positive feedback is encouraging! We look forward to welcoming you back in the next few months! Regards, More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of days while visiting family in the area. It's a pretty hotel with a decent pool (albeit rather cold) and very clean, comfortable rooms. The staff were friendly and helpful. Breakfast isn't complimentary but I would stay here again.

Helpful?
Thank Michelle M
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

Michelle, I'm happy to hear that you found our rooms and hotel clean and friendly! Our team strives to not only meet but exceed your expectations. I look to welcoming you back during your next stay with us in Merrillville! More 

Lexington, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall the room was nice, and the people friendly enough, but when I went to shower in the morning the pull level broke, and the shower wouldn't operate. I brought it to the Front Desk's attention, and his only answer was " Well I'm sorry, I'll note this so maint. can fix this after you leave" He then proceeded to... More 

Helpful?
2 Thank Jonathan19831
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

Jonathan19831, Thank you for reaching out regarding your recent stay! I was happy to be able to connect with you last week via email. I apologize again for your disappointing experience. As the General Manager, I take full responsibility for the lack of genuine care that you received during your stay. I hope to welcome you back when you find... More 

Joliet, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

All personnel were friendly and professional. The room was clean and neat. Located just off of I-65 and US 30. A very good location for both Hobart and Merriville, Indiana. I would recommend this hotel to business men, family and friends.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Allan H
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

Allan, Thank you for taking time out of your busy schedule to post a review on Trip Advisor. Our team was thrilled to hear your feedback regarding your sta. We look forward to welcoming you back during your next visit! Regards! More 

Long Beach, California, United States
Level Contributor
144 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here a few years ago in winter, when the hotel was being upgraded outside. This time the experience wasn't nearly as good. The property is definitely attractive and welcoming, but my upgraded 2nd floor room sure wasn't. It was comfortable but maintenance was necessary: the bath mirror was so filmy I could hardly use it; the overhead light/fan... More 

Helpful?
Thank Anne P
Lynn H, Manager at Hilton Garden Inn Merrillville, responded to this review

Anne P, Thank you for sharing your feedback of your recent stay. I wanted to reach out and personally apologize for the negative breakfast experience and lack of well maintained room you stayed in. I have relayed your feedback to our maintenance team that is addressing your concerns. I cant thank you enough for feedback. Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Merrillville

Address: 7775 Mississippi St, Merrillville, IN 46410-5710
Location: United States > Indiana > Merrillville
Price Range: $130 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Merrillville 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hilton Garden Inn Merrillville Hotel Merrillville
Hotel Style:
#3 Business Hotel in Merrillville
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