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Candlewood Suites Merrillville

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Candlewood Suites Merrillville
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was thrilled when I was contacted by Ruthann, the Director of Sales for an opportunity to "partner up and become a lodging resource". I travel all the time and am an IHG spire elite member. We were coming into the area for a long term project and her call was perfect timing. Our project will be ongoing for two... More 

Helpful?
1 Thank belairtw
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked this place based on ratings but have no idea how it got more than one star. From check in, staff was rude and indifferent , disorganized and apathetic. Room was dirty carpeting and broken bathtub staff refused to fix despite asking X 2. Told " we don't have maintenance staff" and she walked away. And they don't clean the... More 

Helpful?
1 Thank ronaldf940
IHGService, Guest Relations Manager at Candlewood Suites Merrillville, responded to this review

Dear ronaldf940, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I... More 

Travelers are raving about these Merrillville hotels

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

This hotel was quiet, clean, and suite room was excellent. Kitchenette was fully stocked (except for coffee filters--the hotel was out! But they offered complimentary coffee in the lobby and we survived). This was our 2nd stay and we will be back! Staff at the front desk were all friendly. Will stay again!

Helpful?
Thank Dani W
Gatlinburg, Tennessee
Level Contributor
89 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

Clean. Nearby to a lot of restaurants and shopping. Right off the highway. On and off easy. Room is a suite with a kitchenette. Can't complain. Needed a place to walk so we went to the mall. Are at Olive Garden. Paying at the table much simpler and easy. Cookies at the front during checkin. Friendly workers.

Helpful?
Thank Dixon47
Casper, Wyoming
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2016

Has a office and kitchenette room is clean. Accomodations are lovely but it's our first night east of the Mississippi. From the west coast forward we have paid only a $10-$15 non-refundable pet fee. Here it's $75. I am unsure if this is normal in the east or just this town. Others nearby didn't allow pets or were as high... More 

Helpful?
Thank Natalie Anne H
2 reviews
4 of 5 stars Reviewed June 20, 2016 via mobile

Met the needs for the price, room was clean and nice, staff was friendly, room was quiet, surprisingly, forgot that extended stays are sometimes used as apartments. But overall, nice stay. Would recommend for a nice place to rest your head. Close to a lot of restaurants.

Helpful?
Thank Kyle G
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 13, 2016 via mobile

We were held hostage by the softball association because this was a stay to play event, and we had to stay at this hotel. They HOSED our group on our rates! We paid more for those crappy, dirty rooms than they charge at any other time. Not to mention there are virtually ZERO amenities. No breakfast, wifi doesn't work, and... More 

Helpful?
2 Thank Brandi U
IHGService, Guest Relations Manager at Candlewood Suites Merrillville, responded to this review

Dear Brandi U, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations of the IHG brand when it comes to customer service delivered and... More 

York, Nebraska
Level Contributor
127 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 23, 2015

Traveling though the area and stopped here for the night. Nice property and staff was very nice. The hotel has some age and i think the room furniture could use some updating has wear. It is nice as always to have the option to make a quick bite to eat without going out.

Helpful?
Thank GARY E
EricK D, Front Office Manager at Candlewood Suites Merrillville, responded to this review

Gary, I want to thank you for the opportunity of hosting your recent accommodation. I am very pleased with knowing that you felt our property to your liking, and that you found our staff to be kind. Your superb experience is our main priority. I do apologize for the outdated furniture. Our hotel is currently undergoing through renovations; the furniture... More 

Terre Haute, Indiana
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 13, 2015

Great hotel for business trips. The staff are friendly, the property is centrally located to several locations in the Lake County and surrounding areas and, more importantly, the hotel is quiet and clean.

Helpful?
Thank IndStateRex
EricK D, Front Office Manager at Candlewood Suites Merrillville, responded to this review

Dear Guest, We would like to take the opportunity to thank you for entrusting our hotel in hosting your most recent accommodation. Whether your trip is for business or leisure purposes, our staff strives to provide a great experience each time. We are indeed situated in a very convenient area, with multiple restaurants and stores at our vicinity. We are... More 

Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 7, 2015 via mobile

I thought this was a brand new facility but when I asked how new I was told it was six years old. Impressive; this speaks to the quality of the maintenance of this hotel. It was fresh, clean, and had all the amenities. If traveling through this area I would be pleased to stay there again.

Helpful?
Thank Steve L
EricK D, Front Office Manager at Candlewood Suites Merrillville, responded to this review

Steve, We are excited to hear of your positive experience at our hotel on your most recent stay. Thank you for allowing us the opportunity to host your accommodation. Our staff works very diligently to maintain our facility both clean and welcoming. We are thrilled to know you enjoyed your stay so much as to return if in the area.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

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Business Center/Function Rooms (2)
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel in Merrillville, IN Offers a Wide Variety of Amenities Located just a few minutes from the shores of Lake Michigan, Merrillville, IN is a beautiful city with plenty to do and see. Whether you are relocating or on an extended business stay, the Candlewood Suites Merrillville Hotel is the place to consider home. Business travelers will find several corporate offices within a short distance of our extended stay hotel in Merrillville. US Steel and Purdue Research Park are both within 15 miles of our accommodations. Merrillville also has several major retail centers on the US 30 corridor. The Star Plaza Theatre, the largest venue in Merrillville, is just two miles away. While lodging in Merrillville, you can enjoy the convenience of our close proximity to several of the area¿s most popular attractions. Deep River Water Park and Westfield Southlake Shopping Mall are both just a few miles away. The downtown Chicago area and several casinos are within 45 miles of our Merrillville accommodations. At our Merrillville extended stay hotel, we put the amenities where they really count. Every apartment-style suite has a fully equipped kitchen that includes dishes and appliances. Guests can also enjoy our complimentary laundry facilities. Other amenities include a business center and a health & fitness center. Book your stay with us today and enjoy excellent rooms and rates at our hotel in Merrillville, IN. ... more   less 

Additional Information about Candlewood Suites Merrillville

Address: 8339 Ohio, Merrillville, IN 46410-6586
Location: United States > Indiana > Merrillville
Price Range: $95 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Merrillville 2.5*
Number of rooms: 77
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