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Holiday Inn Express Madison

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300 Franks Dr., Madison, IN 47250
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Holiday Inn Express Madison
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68 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

Great service, excellent timing doesn't take forever to get your room. The rooms were clean, did not smell weird and the pool and breakfest was very good. Love the atmosphere! Good for a sneak away day to just relax.

Helpful?
1 Thank Shandi M
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Shandi M, I wanted to reach out and thank for you for the excellent review on our property! It is always great to hear when our guests enjoy our prompt service, our warm pool, and our delicious breakfast! We hope to see you the next time you are visiting Madison! Warmest Regards, Desmond B General Manager More 

Worthington, Ohio
Level Contributor
63 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

My son and I stayed here to visit Hanover College. It is about 5 miles from campus and a short drive into downtown Madison. The lobby is fine, and the check in was quick and friendly. The room was standard motel size with a smaller bathroom. The bed and linens were good. The included breakfast was good. Overall the place... More 

Helpful?
Thank atstpier
IHGCare, Guest Relations Manager at Holiday Inn Express Madison, responded to this review

Dear atstpier, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that your check in process was quick and the room received up to par. However, it is regrettable that you find the... More 

1 review
2 of 5 stars Reviewed November 18, 2015 via mobile

No HD channels & terrible and I mean terrible internet speed. As a business traveler who spends 8-15 nights/month on road it's very rare to come across a hotel in this class range that doesn't have HD tv channels and such poor internet service. I will reconsider particular holiday inn express when back in this area.

Helpful?
Thank Matthew O
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Matthew O, First I would like to thank you for taking the time to provide some valuable feedback for our hotel. I do want to apologize for the lack of HD channels in your guest room and the lack of speed for your internet. I will personally look into both issues for you and hopefully when you you are back... More 

Fishers, Indiana
Level Contributor
245 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed September 25, 2015 via mobile

Clean room, comfy bed, attractive decor. Check-in was friendly and prompt. Room could have benefitted from a few more electrical outlets. The (indoor) pool was closed, which didn't matter to us but might matter to others.

Helpful?
1 Thank herestoadventures
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

herestoadventures, We certainly want to thank for your recent review of our property. We definitely value your feedback! I am elated to hear that your found our rooms clean, our beds comfy, and the decor attractive. We certainly think that we have one of the best hotels in Madison. We hope to have you back for another stay in the... More 

Powell, Ohio
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 13, 2015

Rooms were nice, what you expect from a holiday inn, the desk staff was friendly. The breakfast bar was average, but doable. The fitness room is teeny tiny and the pool was down when we were there. Overall, great for sleep, but if you have an extend stay and need a fitness area may want to look elsewhere, although of... More 

Helpful?
Thank Carla B
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Carla B, Thank you so much for your pleasant review! I do believe that we have one of the friendliest front desk staff in all of Madison. The next time you are in Madison I certainly hope you pop in for another visit and enjoy the brand experience Holiday Inn Express is known for! Hope to see you soon, Desmond... More 

Crown Point, Indiana
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 7, 2015

The room was clean, the staff was great. We stayed there for a wedding. We will stay there again when we pass through Madison. The breakfast was as expected. This hotel should be rated higher, then it is.

Helpful?
Thank Todd S
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Todd S, Thank you so much for providing some valuable feedback for our property! As I have said before I do think that I have one of the friendliest desk staff in Madison. next time you are in the area whether it be for a wedding or one of the many festivals Madison, Indiana has to offer we hope you... More 

Indianapolis, Indiana
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 30, 2015

This hotel provided a pleasant one-night experience for me and my wife. We were traveling with another couple. The property is very clean and well-kept, like other locations of the Holiday Inn Express brand. The nice sized room was very comfortable and quiet. All of the amenities functioned properly. I would recommend this hotel to other travelers.

Helpful?
1 Thank Paul L
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Paul L, I want to thank for you providing some great feedback on our hotel. It is definitely a goal for me and my team to provide each of our guests with the same brand experience Holiday Inn Express is known for! I hope that the next time you are in Madison you will give us another visit! Regards, Desmond... More 

Beltsville, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 25, 2015 via mobile

Well I gave them 2 stars for decent service but two of my colleagues and I stayed in this hotel. On the 3rd day she found 3 little bed bugs smiling at her in the morning so she immediately called the front desk and had them look. They denied issues with this and didn't seem too concerned. She was offered... More 

Helpful?
1 Thank Elle L
IHGCare, Guest Relations Manager at Holiday Inn Express Madison, responded to this review

Dear Elle L, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience with regard to room cleanliness. Please accept our sincere apologies for any inconvenience it may have caused you.... More 

Indianapolis, Indiana
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 16, 2015

We splurged and stayed Saturday night in the King spa tub room and we were not disappointed. The room was about $130.00 but included a full breakfast which made it a great value. We were pleased with the cleanliness of the rooms, and the Bath & Body works toiletries available in the bathroom. The spa tub was large enough for... More 

Helpful?
Thank IndyTravelDiva99
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

IndyTravelDiva99, Thank you so much for the wonderful feedback your provided! I do want to apologize about the breakfast being depleted but I am happy to hear that you enjoyed our awesome pancake machine. That is honestly my most favorite item in our breakfast bar. I am pleased to hear that you were able to splurge and enjoy one of... More 

Fort Worth, Texas
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 19, 2015

Spent a week there....nice rooms, good service....Being from the area, I did not require any feature advice. Easy access from major highways in the area, close to shopping and historical sites. Very good service overall.

Helpful?
Thank George T
Questions? Get answers from hotel staff and past guests. Ask a question

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