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Comfort Inn Madison

Traveler (30)
Room & Suite (32)
Dining (5)

About

#3 of 7 hotels in Madison
Location
Cleanliness
Service
Value
Minutes from downtown and hilltop Madison. Clifty Falls State Park and Hanover College are only a mile away. Completely renovated guest rooms and public space. Plenty of well lit parking for cars, trucks, and buses. Indoor heated pool with outside sundeck. Microwaves and refrigerators in all guest rooms. Guest laundry on site. Full deluxe continental breakfast with hot waffles.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Sauna
Self-Serve Laundry
Wheelchair access
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Room types
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
134Reviews
2Q+A
20Room tips
Traveler rating
  • 57
  • 48
  • 17
  • 9
  • 3
Time of year
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Popular mentions
I drove twenty minutes out of my way to stay at this hotel because it had a high customer rating. I felt like I was in a third world country when I walked into the hotel. Elevator wasn’t working. The hallway to my room had construction debris all over the place. I booked the
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Response from comfortinn3767, Front Office Manager at Comfort Inn Madison
Responded 4 weeks ago
Dear Mr. Grimes, Thank you for the review and commentary. I researched your specific reservation and learned that your personal credit card was used during the booking procedure. I understand that you believe that your CLC card was used; however, this was not the case. I have also been made aware that you advised the front desk staff that you use your personal credit card to make reservations, and upon arrival you use your CLC card to pay for the stay; which is completely contrary to your complaint made in your review. Unfortunately, our hotel does not utilize CLC, eliminating our hotel as an option on any and all websites for CLC use. There was no trickery involved, simply procedures that we have had in place for many years. In reference to the imagery of the hotel, even with renovations, we are far from a 3rd world country. Renovations take place to create a better guest experience. I am happy to say that the breakfast and sitting area is complete. All other renovations are isolated as to not impede our guests. With all of that said, I hope you did enjoy your stay. I do feel that a lot of miscommunications occurred. If you have any questions or want to discuss your personal situation any further, please reach out to me. Sincerely, Josh Abbott Assistant Manager Comfort Inn Madison, IN 8122734443
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It was a nice hotel at a decent rate. This is what I expected it to be. It was clean and the staff was nice, though I didn't really interact with them much. There was rennovation going on when we were there, should be done soon and will be very nice.
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We recently had an ice storm, all the power was out I needed a place for my family to stay and this was the only place that still had room's available. I called reservations and she told me they had a 2 queen bed room and it would $150 + $10 for each additional person over 2
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Our family traveled to Madison for a funeral, and the Comfort Inn crew couldn't have done a better job of making our experience as good as it could be. Joshua was helpful in finding adjoining and nearby rooms for all our family members. He was also very generous with timing our
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This hotel is clean but in need of some updates. The rooms are small but have what you need. A small fridge, a safe, an iron/ironing board, TV. My bed was hard and lumpy but the sheets, pillows and blankets were clean. You can hear noise from other rooms but it is very
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Response from Sonal P, General Manager at Comfort Inn Madison
Responded Nov 3, 2018
Thank you for taking the time to review our Comfort Inn. We are glad to know that your stay was satisfactory and assure you that we are in the process of doing updates at this time. We appreciate having you as a returning guest and hope to see you in the near future.
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PRICE RANGE
$110 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn madisonmadison comfort inn
LOCATION
United StatesIndianaMadison
NUMBER OF ROOMS
54
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