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Comfort Suites

2.5 of 5
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31 Frontage Rd., Lafayette, IN 47905
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1 room 1 adult
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114 Reviews from our TripAdvisor Community

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Wisconsin
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this prior to seeing the hotel because I stay at Comfort Suites a lot in the midwest and had business in town for the night. Price was right. Hotel is average with a lack of detail to cleaning. Upon pulling up to the hotel, the first thing I noticed amazingly were the water damaged curtains to the right... More 

Helpful?
Thank LocntryWI
TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write this valuable review. Your feedback is greatly appreciated as it gives us an opportunity to evaluate ourselves and address our shortcomings. I have shared these comments with our housekeeping staff so we can get these items addressed right away. We will also be addressing your comments with our breakfast staff. Again, we... More 

Shorewood, Minnesota
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 14, 2015

I recently stayed here over Purdue Homecoming weekend. The friendly and efficient front desk staff is the highlight of this hotel. As others have mentioned, the property is dated and a little worn. The room had two double beds and a nice seating area with a pullout couch. This arrangement was perfect for my group. The towels were thin and... More 

Helpful?
Thank Susan H
Wisconsin
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed November 2, 2015

We stopped here after a long day of driving and did not have a reservation. It was 11:45 pm when I entered the lobby. A pleasant young lady at the desk asked how she could help, and I asked if they had any rooms available. She said she would check. Meanwhile, another guy behind the desk who was looking down... More 

Helpful?
1 Thank Harts4
TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review. Unfortunately it appears the review is incomplete. Please let me apologize for the actions of the gentleman at the front desk. That is not typical behavior of our front desk staff and I am sorry you were given that type of service. If you would like to contact me directly... More 

Travelers are raving about these Lafayette hotels

Tennessee
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 31, 2015

We usually stay in Lafayette a couple of times a year. This will probably be our hotel of choice from now on. The rooms were clean. The beds were comfortable. Breakfast was adequate. There was only one bath towel in the room, but this was an oversight I am sure, as there was 4 of everything else. It is also... More 

Helpful?
Thank danielanita
TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you for writing a review of your recent stay with us. We are delighted to hear that we will be your hotel of choice! I do apologize for the missing towels. Yes, I am sure this was an oversight. I have shared your comments with our housekeeping team to ensure they are putting the correct towels in each room-... More 

Lawrenceburg, Tennessee
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 12, 2015

Be aware that there are TWO Comfort Suites/Inns at this exit. This review is for the Comfort Suites on Frontage Rd NOT the Comfort Inn on Mejier across South Street. My crew stayed at this property while working in Layfayette for a week. Our rooms were on the 2nd floor and were quiet and comfortable. We had to get new... More 

Helpful?
Thank Kevin K
TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you so much for writing such a detailed review of your stay with us. I do apologize that you were originally checked into rooms that were not ready. I am glad the front desk associates were able to quickly remedy that and the door lock issue. I'd also like to thank you for the comment about the wifi. We... More 

Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 19, 2015

I have never written a bad hotel review before - and I have not recently had such a bad stay.I travel frequently for business and family events. Comfort Suites was the worst hotel I have stayed at in years. The hotel appears "tired" but our room was really bad - the carpet was lumping up from the base floor, there... More 

Helpful?
1 Thank Suzanne B
TriciaLCS, Manager at Comfort Suites, responded to this review

I sincerely apologize for your recent stay going so wrong. Please be assured that these items will all be addressed and the appropriate training will take place to ensure that similar situations do not occur in the future. We truly want to offer a pleasant stay to all of our guests and are sorry that we did not offer that... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 14, 2015

Stayed two nights at the Comfort Suites in Lafayette Indiana to attend the Purdue graduation of one of my nephews. The Suites were more garden style with only two floors. The rooms were clean, not trendy, but decent. The staff were friendly and accommodating. They had a small but fun looking indoor pool. There were two problems: the exercise equipment... More 

Helpful?
Thank TravelerRobin2014
TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to write such a detailed review of our hotel after your recent stay with us! We are pleased that you chose to stay with us for your nephew's graduation. We are sorry to hear that there was a problem with the fitness center equipment. We have shared that comment with our maintenance... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 9, 2015 via mobile

We booked this room last minute, but being a Choice Hotels member we usually don't have bad experiences. The front desk clerk was very friendly at check in. The room was ok, it was all the way down 60 degrees but it never really got very cold in the room. The refrigerator didn't work, it was so late when we... More 

Helpful?
Thank RKmak4555
TriciaLCS, Manager at Comfort Suites, responded to this review

Thank you for your feedback of your recent visit. We are glad to hear that you received friendly service from the staff members you encountered. We do apologize that the pool was not opened at 6am as it should have been- and that it was filled with cold water while you were swimming. We have shared these comments with our... More 

Avon, IN
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2015 via mobile

The staff was friendly, the bed was clean, and the shower was hot. That is all. Some maintenance needs done, as there were holes in the wall, the bathroom door was is poor condition, the curtains were off their tracks and wouldn't fully close, the air had to be turned down to 60 degrees to even be comfortable in the... More 

Helpful?
Thank lbravis
Milwaukee, WI
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 5, 2015

We travel from Wisconsin to Kentucky every two months. We have stayed at this hotel several times. We have also stayed at 4 or 5 other properties in the Lafayette area. Staff is friendly. The room is very comfortable and clean. Our last stay July 2, 2015, the price for having your doggie went from $10.00 to $25.00. We were... More 

Helpful?
Thank Irishise
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