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Quality Inn & Suites

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Traveler (29)
Room & Suite (5)
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Overview
  • Excellent23%
  • Very good38%
  • Average15%
  • Poor16%
  • Terrible8%
Travelers talk about
“front desk”(23 reviews)
“room was clean”(11 reviews)
“next morning”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)
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125 results
Traveler rating
29
46
19
20
11
Traveler type
Time of year
LanguageEnglish
29
46
19
20
11
Show reviews that mention
All reviewsfront deskroom was cleannext morninggreat customer servicethe breakfast areaheatherfacility
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1 - 5 of 125 reviews
Reviewed 2 weeks ago via mobile

This Hotel is Changing from Fairfield Inn to Quality. Obvious, the standards from Marriott to Choice lets the owner THINK they can make The guest settle for less! Yes, this is going through renovations, yet, They should have closed this place until they were finished....More

Thank James O
Reviewed 3 weeks ago

The motel is changing over from Fairfield and probably shouldn't be open during the transition. The entrance and hallway was a mess. The mattress was old and saggy. There was no smoke alarm or hair dryer in the room. The clerk said the renovations had...More

Thank John S
Reviewed October 16, 2017 via mobile

We had booked on line in August and when we pulled up all signage was off the building. We asked someone out side if this was the Fairfield. Front desk clerk said the stop being associated with Fairfield later part of Sept. She honored our...More

1  Thank Don P
Reviewed September 10, 2017 via mobile

Hotel is in desparate need of updating! Carpeting is buckled in the hallways and rooms. There is a musty odor throughout. The pool was closed for repair although it didn't seem to have anyone working on fixing it. Potholes in the parking lot. Table we...More

1  Thank Amyrae46
Reviewed September 6, 2017 via mobile

Horrible stay in smelly room with a tub that does not drain. No maintenance at this facility. I'm sure every tub is plugged with hair from anyone who has ever stayed here. Breakfast okay but prepared in a cleaning supply room where they keep bleach...More

1  Thank Cuke2014
Response from heather j, General Manager at Quality Inn & SuitesResponded September 11, 2017

Cuke2014, I'm so sorry to hear you had issues with your tub. I hope you were able to speak with our maintenance man or a member of housekeeping to get that rectified. I'm sorry that we didn't catch it earlier as well. Every tub is...More

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Best Value Properties in Kokomo, IN
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
$65 - $126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$65 - $126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (29)
Room & Suite (5)
Questions & Answers
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Rosalie E
November 12, 2017|
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Response from David T | Reviewed this property |
Rosalie, you had better call the hotel directly. Personally, I or my employees will never stay at a Fairfield Inn or Mariott owned hotel again. They screwed us that badly in Kokomo. Fleeced us for over $1100. Never again...
0
Votes
Room Tips
"Suggest not staying there until renovations are complete. Rooms on the top floor will help avoid noise above..."
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"stay away!"
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"Choose a good room- anywhere but here..."
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"Check the room before you register. . .it has the potential to get worse over time."
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