We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Louisville Riverside Hotel is located on the riverside in Jeffersonville, Indiana. The hotel offers beautiful views of downtown Louisville skyline and the Ohio River. The Sheraton's complimentary shuttle service connects to downtown Louisville museums, restaurants, and 4th Street Live. The hotel is only 10 miles from Louisville International Airport (SDF).
All reviews the river front desk the club lounge nice hotel across the bridge breakfast buffet spg platinum shuttle driver free parking galt house would stay here again one night stay family reunion churchill downs pool and hot tub parking lot yogurt
My family and I stayed is rooms 701 and 704. 704 has a horrible smell. Like sewage or something. We complained and the attendant said it smells like someone was cooking in here. They said they would do odor abatement, but never happened. They need...More
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 3 weeks ago
Thank you for taking the time to review your stay. We value your comments and apologize that we did not meet your expectations. We agree there are some areas which are beginning to show their age, and while we recently replaced guest room...More
We forgot to thank Frank Green, and also the maintenance director, who gave us shuttle rides across the bridge to our Bourbon Tour meeting place at the Galt House. Our not having to find (and pay for) parking downtown during Louisville's rush hour made for...More
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded September 20, 2018
Thank you for acknowledging the outstanding service provided you at Sheraton Louisville Riverside Hotel. We are committed to providing an excellent stay for every guest, and it is wonderful to know we more than met your expectations. I’ll be sure to share your...More
Don't book rooms for your company or organization. Booked rooms for staff and used personal bank card to reserve rooms then completed credit card authorization form and faxed it three times to hotel. Staff was told they would have to pay for rooms. Front desk...More
Response from TeamMarriott, General Manager at Sheraton Louisville Riverside HotelResponded 4 weeks ago
Thank you for your review. Please accept our apologies for the difficulties you encountered with reserving rooms for your staff. Your experience is not representative of our usual performance, and we regret we left you with a negative impression. We want to make...More
Wonderful location, amazing view! Hotel was very clean, well maintained. Comfortable room. Attentive and friendly staff. Bride & Barrel restaurant was a pleasant surprise with exception food and, again, best view around. Couldn’t have asked for more!More
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 4 weeks ago
Thank you for choosing Sheraton Louisville Riverside Hotel while here for Breeders' Cup. We are delighted you liked our convenient location and that you had a great time at our restaurant Bridge & Barrel. It was our pleasure having you as our guest,...More
I left my room at 10am and returned exhausted at 10pm. Room not cleaned.
Props to front desk, gave me a beer but jees. 12 hours with no do not disturb is piss poor.
The front desk were proative and responsive throughout.
Place feels a...More
Thank marc m
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded November 4, 2018
Dear Marc m,
Thank you for staying with us and sharing your concerns. We failed you in the most basic way by not providing a clean and comfortable room, and we apologize for these mistakes. Please be assured that we take the cleanliness of our...More
Response from csariscsany | Property representative |
Our hotel runs perpendicular with the river, so we have one side of the hotel that you can see most of the fireworks and the other side of the hotel where you can't really see any fireworks. We also have four Riverview... More
Our hotel runs perpendicular with the river, so we have one side of the hotel that you can see most of the fireworks and the other side of the hotel where you can't really see any fireworks. We also have four Riverview suites that you are able to see the entire firework show and the entire Louisville skyline.