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Courtyard Indianapolis Airport

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Courtyard Indianapolis Airport
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156 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Lewis Center, Ohio
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

Marriott is my points wife and I stayed loyal. This hotel is decent but not great. It is a clean place but certainly not crisp. The pool needs a deep clean and staff supervision. Towels and rowdy girls were excessive. The food at the bistro is the same average / neutral flavor. A fleet wide menu change is in order.

Helpful?
Thank George S
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

Dear Good/Not Great: Every quarter we change the menu with seasonal items. This gives our frequent travelers some fresh options every 12 weeks. Part of the difference between full service and select service is the amount of staffing. The full service hotels such as the JW Marriott's, Renaissance Hotels, Autograph's, Westin's, Marriott's etc. would have pool attendants. Select Service hotels... More 

Gallatin, Tennessee
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for a soccer tournament. Location was fair but this property seems to be very pricey for where it is. Probably due to being more business oriented. Unfortunately was not traveling on an expense account. The Bistro charges $7 for a beer. Would look for other options on a return trip.

Helpful?
Thank Kevin S
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

Dear Soccer Tournament, Our clientele is typically the business traveler as we are located close to the airport. We enjoyed having the team here at hopefully will see you back again next year. More 

Westwood, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

We stayed at this hotel for a wedding and I would NOT recommend that anyone book "hotel room blocks" for a wedding at this property. While I have enjoyed stays at Marriott hotels for decades, I would now rethink my stay (at least with a Courtyard Marriott) after this experience. While the perk of this hotel was the free shuttle... More 

Helpful?
Thank Mel N
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Indianapolis Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry... More 

Carol Stream, Illinois
1 review
Reviewed October 19, 2016

Room was great, clean, the lobby and the people at that location were GREAT. We were in town for the football game and could not have been treated any better. Would recommend to everybody to stay here.

Helpful?
Thank Briansokolowski
Newport, NC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 9, 2016 via mobile

We came in early for a business conference and stayed here because our other hotel downtown was booked. Everyone that worked here from the front desk to housekeeping and bistro were so friendly and accomodating! Mark and Beth any are fantastic!

Helpful?
Thank msnc27
1 review
Reviewed September 29, 2016

Hotel was clean and for the price was great! But best thing here was EVERY person I met was SUPER friendly and helpful. I checked in at 1:30am and I believe her name was Donna was AWESOME! In the morning the ladies making the breakfast were so up beat and nice I was blown away. I will be back!!

Helpful?
Thank Vinnie4sho
Pewaukee, Wisconsin
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 22, 2016

This is an excellent Courtyard and exceeded my expectations. The front desk, housekeeping and Bistro employees were very friendly and helpful. The rooms were very clean and it felt like a new hotel (even though it isn't.) I thought there may be a chance for airplane noise but heard none. The only downside is the lack of restaurants in close... More 

Helpful?
Thank Tina C
Gilbert, Arizona
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2016

The service was exemplary. Every one we encountered was happy, courteous and helpful. Our a joining rooms were very clean and fresh. The grounds were beautifully kept and very pleasing to the eye. We had ideal rooms facing the courtyard. The location was a perfect distance to downtown and the airport. It did rain while we were there but that... More 

Helpful?
Thank Donna Maples B
Omaha, Nebraska
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 20, 2016

Our stay was just okay. You can tell the property is an older one that they tried to update to be similar to all their other Marriott properties. A pretty good job for the most part...just our bathroom ceiling was peeling some. We did find a black curly hair in the bed and then a larger one on a pillow... More 

Helpful?
Thank IAmElaineBenes
Bill R, Manager at Courtyard Indianapolis Airport, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Indianapolis Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.... More 

Atlanta, Georgia
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 18, 2016

We arrived at the airport after 11:00 p.m. We waited about 5 minutes for the complimentary shuttle to the hotel (it runs on the hour and the half hour). The driver was courteous and polite. We arrived at the hotel, checked in, and were on our way to our room within 5 minutes. Front desk attendant was very friendly and... More 

Helpful?
Thank Brenda D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Indianapolis Airport

Address: 2602 Fortune Circle East, Indianapolis, IN 46241
Location: United States > Indiana > Indianapolis
Price Range: $103 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Airport 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott Indianapolis Airport Hotel Indianapolis
Indianapolis Marriott
Indianapolis Courtyard
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Indianapolis Airport staff and other travelers.
3 questions
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Questions? Get answers from Courtyard Indianapolis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to Holiday on Stanstead”
 of 5 bubbles 943marshallm, Jan 24, 2016 | Read review
“Suites are very comfortable”
 of 5 bubbles 829danielz, Oct 15, 2015 | Read review
“Rooms on West side for a view of airport!”
 of 5 bubbles 585benjaminh, Aug 14, 2015 | Read review
“Away from the elevators”
 of 5 bubbles 829danielz, May 27, 2015 | Read review
“It never hurts to ask for an upgrade (better floor, better room, etc). The worst they can say is no...”
 of 5 bubbles two10eleven, Apr 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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