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Courtyard Indianapolis Airport

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Courtyard Indianapolis Airport
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165 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Minnetonka, MN
Reviewed 4 days ago NEWvia mobile

Comfy clean rooms, conveniently located. Great oatmeal breakfast! Ok, so I'm an oatmeal snob and I don't like the instant mushy oatmeal you usually get at fast food places, but this oatmeal was yummy! Thick cut oats, all the fixings... awesome!! Thanks for making my business trip just a little bit better!!

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Helpful?
Thank lksjones
Reviewed 2 weeks ago via mobile

Stayed here one night before flying out early the next morning. Clean rooms with standard Courtyard decor. Staff was friendly and check-in easy. Shuttle to the airport was quick - but note the shuttle starts at this hotel and then travels to a few more Marriott properties before arriving at the airport.

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Thank NatFaye063
Reviewed 2 weeks ago via mobile

This was our second stay here. The rooms were clean, but they put my parents in a standard room and us in a handicap room which was opposite of my request. I didn't realize my parents did not have a handicap room until the next day. Our room was clean, but had a very musty smell. It seemed to be...

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Helpful?
Thank angelamb37
Brescia, Italy
Reviewed 2 weeks ago

rooms clean and tidy. Cordiality on arrival. They were very helpful in assisting me during the transfer from the airport to the hotel. I had a little difficulty with the language but with the help of the girl at the desk it was fine.

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Thank Mauro U
Atlanta, Georgia
Reviewed 2 weeks ago

Indianapolis' airport moved, but a lot of hotels were left behind, and this Courtyard is a pretty good one. The check-in clerk was friendly and efficient, and the midnight clerk cheerfully got me a bag of ice. The morning clerk apparently missed the training class on customer service, and demonstrated her customer contempt when I attempted to tell her about...

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Helpful?
Thank Pete L
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

I am very sorry you received "customer contempt" service regarding one of your encounters with our associates. Although I am pleased with your overall evaluation of all but one of our associates, it does draw attention that more training needs to be done. I greatly appreciate you feedback and we will continue to work hard at inspiring our associates. Bill

Urbana, Illinois
Reviewed 3 weeks ago

We arrived late and weary from many airport delays. The staff at the desk was warm and welcoming. He thanked us for using our Marriot reward points. The grille was close to closing time but the staff there reassured us she'd be happy to help us and was very helpful. We would stay here again.

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Thank NancyM45
Reviewed December 17, 2016 via mobile

Overall a very great stay! The rooms were clean and the staff was extremely friendly and helpful! We had a man named "Spencer" working at the front desk when we were there. He was above and beyond helpful with every need and very friendly. I would definitely recommend a stay here if you're in town!

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Thank Leah S
North Carolina
Reviewed December 14, 2016

I paid higher price than would expect for this property but there was a large conference in Indy that weekend so harder than normal to find a room. Would have been happier with cheaper rate. This is an older Courtyard property but lobby has been fixed up and is pretty nice. Service was great. Everyone I dealt with at hotel...

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Thank EJG4
Bill R, Manager at Courtyard Indianapolis Airport, responded to this review

Greetings!!! I am pleased you thought the service was super friendly, helpful and great. The gym is smaller than most Courtyards as we are limited in size; however, we have excellent, high quality fitness equipment. We look forward to your next stay at the Indianapolis Airport Courtyard.

Ogden
Reviewed December 4, 2016 via mobile

The folks working here go out of their way to make sure you are taken care of from checkin, room service, restaurant. Very pleasant! I think I've said plenty but this stupid app demands I write more. I hope this is enough for stupid trip advisor app. Hotel great. Fix your dumb app trip advisor.

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Thank Martin W
Lewis Center, Ohio
Reviewed November 16, 2016 via mobile

Marriott is my points wife and I stayed loyal. This hotel is decent but not great. It is a clean place but certainly not crisp. The pool needs a deep clean and staff supervision. Towels and rowdy girls were excessive. The food at the bistro is the same average / neutral flavor. A fleet wide menu change is in order.

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Helpful?
Thank George S
Bill R, Front Office Manager at Courtyard Indianapolis Airport, responded to this review

Dear Good/Not Great: Every quarter we change the menu with seasonal items. This gives our frequent travelers some fresh options every 12 weeks. Part of the difference between full service and select service is the amount of staffing. The full service hotels such as the JW Marriott's, Renaissance Hotels, Autograph's, Westin's, Marriott's etc. would have pool attendants. Select Service hotels...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Indianapolis Airport

Address: 2602 Fortune Circle East, Indianapolis, IN 46241
Location: United States > Indiana > Indianapolis
Price Range: $108 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Airport 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott Indianapolis Airport Hotel Indianapolis
Indianapolis Marriott
Indianapolis Courtyard
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Indianapolis Airport staff and other travelers.
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Questions? Get answers from Courtyard Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to Holiday on Stanstead”
 of 5 bubbles 943marshallm, Jan 24, 2016 | Read review
“Suites are very comfortable”
 of 5 bubbles 829danielz, Oct 15, 2015 | Read review
“Rooms on West side for a view of airport!”
 of 5 bubbles 585benjaminh, Aug 14, 2015 | Read review
“Away from the elevators”
 of 5 bubbles 829danielz, May 27, 2015 | Read review
“It never hurts to ask for an upgrade (better floor, better room, etc). The worst they can say is no...”
 of 5 bubbles two10eleven, Apr 15, 2015 | Read review
5 of 5
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