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Extended Stay America - Indianapolis - Airport

12 reviews
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Room & Suite (6)
Dining (1)
Overview
  • Excellent35%
  • Very good33%
  • Average16%
  • Poor8%
  • Terrible8%
Jul 15, 2017
“Quick Stay”
Jun 11, 2017
“Good Experience”
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2.5 Star Hotel
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Rooms
Mar 6Mar 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (12)Write a Review
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1 - 5 of 12 reviews
Reviewed September 14, 2017

Stayed in room 209 and the bed has bed bugs! Which is just the downside of things, the facilities includes a laundry room with dryer, swimming pool and simple complimentary breakfast (Would recommend taking a short walk out to the waffle house just at the...More

Thank Ignatius Seth T
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded September 14, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Hotel's Favorite
Reviewed September 2, 2017 via mobile

Just wow. Firstly it's worth mentioning that for what you pay, this hotel is excellent. Rooms are spacious and check in stay were friendly. Anyway, there isn't a safe in the room so I stored my cash in the pillow. 2 days after I check...More

Thank Brynn C
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded September 3, 2017

Brynn, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. I will...More

Reviewed August 13, 2017 via mobile

The room was clean and basic with a kitchenette. If you're looking for something like this for the lowest price then this is the place for you. After staying here last night I wish I had paid a little more for somewhere else. My biggest...More

1  Thank James B
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded August 13, 2017

James, thank you for being our guest and letting us know your overall visit was a pleasant one. With that said, we’re sorry for not living up to your expectations and regret the inconvenience it caused. Your feedback is of utmost value, and we will...More

Reviewed July 27, 2017

Friend & I were in town to see the Brickyard race. Everything was great at Extended Stay America. Check-in was quick, the room was comfortable, clean & quiet. We really didn't use kitchen--except for fridge & that was nice to have. Everything was very comfortable....More

Thank JerryLin1
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded July 28, 2017

Thank you for staying at Extended Stay America - Indianapolis - Airport while here for an event. We are glad to read you enjoyed your time with us and that our courteous associates and your well-appointed room met all of your expectations. It was our...More

Reviewed July 25, 2017

I had a wonderful stay ...the whole 2 days were great .. Everything was clean .great service .I will stay again...every time iam in Indy .Thank you Extended Stay staff you were great...looking forward to staying again.More

Review collected in partnership with Extended Stay
Thank 825tommyc
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded July 25, 2017

Thank you for being our guest at Extended Stay America - Indianapolis - Airport. It’s wonderful to know you had an excellent stay and that our staff met and exceeded your expectations. Your feedback is much appreciated, and we cannot wait to welcome you back...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$82 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$82 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Room & Suite (6)
Dining (1)
Questions & Answers
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Bingopam
October 29, 2016|
Answer
Response from Robin M | Reviewed this property |
I really don't know but it cost us $350.00 for a week.
0
Votes
Jennifer L
I have booked a 3 week stay in April. I have read a lot of the reviews and most of them do not seem to be very positive. I called your front desk to ask about the age of the hotel, the type of matresses and when the last remodel was completed. The night person that I spoke with was very friendly but he did not have anwers to the questions I was asking. I think it would be good to make sure that all of your staff is familiar with the history of the hotel and the amenities - including the type of matresses. So, when was the hotel built? When was the last time it was remodeled? There was a mention of bed bugs, has that been addressed? I take a lot of reviews with some skeptisim - the overwhelming negativity of these reviews has me rethinking my stay. Do you have any recent pictures of your rooms, your actual rooms, not pictures from the corpoate offices? This would be a big help in deciding on a stay. Jennifer L.
February 23, 2015|
AnswerShow all 2 answers
Response from Keith O | Reviewed this property |
I stayed in January and found the room more than adequate, clean, comfortable and affordable. I found nothing negative about the bedding or comfort. I look at a combination of the mattress comfort and pillows. I hate... More
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Room Tips
"If you need quiet, ask for room on East end of building away from airport runways..."
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