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Extended Stay America - Indianapolis - Airport

Traveler (16)
Room & Suite (21)
Dining (3)
About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free parking
Free High Speed Internet (WiFi)
Air conditioning
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room service
Room types
Kitchenette, Non-smoking rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-smoking rooms
Number of rooms
107
Price range
$83 - $214 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Indianapolis
,
Extended Stay Indianapolis
,
Indianapolis Extended Stay
,
Extended Stayamerica Indianapolis Airport
Location
United States > Indiana > Indianapolis
Hotel class
Contact Information
Room types
Kitchenette, Non-smoking rooms
Number of rooms
107
Price range
$83 - $214 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Indianapolis
,
Extended Stay Indianapolis
,
Indianapolis Extended Stay
,
Extended Stayamerica Indianapolis Airport
Location
United States > Indiana > Indianapolis
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Reviews (24)
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Time of year
LanguageEnglish
Traveler rating
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All reviews quick grab oatmeal packets grab and go working order another guest room was clean
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1 - 5 of 24 reviews
Reviewed May 15, 2019 via mobile

So I registered and was told they had no cookwear or dishes in the room so I figured that was fine. I had a bottled beverage and just assumed I could use the bathroom cups for that. Nope. No cups in the entire suite. I...More

Date of stay: May 2019
Thank Jerit812
Response from 00esa, Manager at Extended Stay America - Indianapolis - AirportResponded May 16, 2019

Thank you for your review. We apologize for the inconvenience you had due to our dishware policy and the poor service you received from our associates. Please know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and...More

Reviewed April 27, 2019 via mobile

I read the info on the hotel and knew it would be limited service.....but wow. Breakfast was a couple of granola bars, instant oatmeal with no bowls or spoons, and coffee. The rooms were decent, but the bathroom is in serious need of remodel. The...More

Date of stay: April 2019
Thank Apey1000
Response from 00esa, Manager at Extended Stay America - Indianapolis - AirportResponded April 27, 2019

Thank you for being our guest. We are sorry for the issues you encountered in your room and regret our breakfast offerings were not to your liking. Your feedback will be shared with our brand leaders to determine new breakfast choices. Also, your review regarding...More

Reviewed March 22, 2019 via mobile

I want to give them zero stars for the simple fact they do not provide excellent customer service and I'm in the business - to charge a guest to check in early if their flight arrives way before is ridiculous. To not have a manager...More

Date of stay: March 2019
Thank JustBusiness79
Response from 00esa, Manager at Extended Stay America - Indianapolis - AirportResponded March 23, 2019

Please accept our sincerest apologies as our hotel policy were not to your expectations and regret your stay was not a pleasant one. We hope you will consider giving us a chance in the future so we can provide you with the experience you should...More

Reviewed March 21, 2019 via mobile

Nice people nice room has little kitchen in it.Nice comfortable bed,has a table and chair also a recliner with flat screen tv.The shower has an amazing shower head love that.They have a good size laundry room 4 washers & 4 dryers,vending machines.They have a grab...More

Date of stay: March 2019
Thank harp16317
Response from 00esa, Manager at Extended Stay America - Indianapolis - AirportResponded March 23, 2019

Thank you for being our guest. We are pleased to know you liked your accommodation and that you took great advantage of our hotel amenities along with our delicious grab-and-go breakfast offerings. However, we are sorry for the roaches in your room. Our pest control...More

Reviewed January 3, 2019 via mobile

I've been the guest of several Extended Stay America's throughout the country and this property is one of my favorites. Peaceful, the staff is helpful and they really don't bother you which is really nice come morning because as any experienced traveler knows housekeeping can...More

Date of stay: January 2019
Thank NaptownBunny
Response from 00esa, Manager at Extended Stay America - Indianapolis - AirportResponded January 3, 2019

Thank you for your loyalty towards our brand. We are delighted to read you liked having a fully-equipped kitchen to cook your own meals and that you were impressed with the display of our courteous service. On behalf of everyone here, we invite you to...More

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Questions & Answers
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Bingopam
October 29, 2016|
Answer
Response from Robin M | Reviewed this property |
I really don't know but it cost us $350.00 for a week.
0
Votes
Jennifer L
I have booked a 3 week stay in April. I have read a lot of the reviews and most of them do not seem to be very positive. I called your front desk to ask about the age of the hotel, the type of matresses and when the last remodel was completed. The night person that I spoke with was very friendly but he did not have anwers to the questions I was asking. I think it would be good to make sure that all of your staff is familiar with the history of the hotel and the amenities - including the type of matresses. So, when was the hotel built? When was the last time it was remodeled? There was a mention of bed bugs, has that been addressed? I take a lot of reviews with some skeptisim - the overwhelming negativity of these reviews has me rethinking my stay. Do you have any recent pictures of your rooms, your actual rooms, not pictures from the corpoate offices? This would be a big help in deciding on a stay. Jennifer L.
February 23, 2015|
AnswerShow all 2 answers
Response from Keith O | Reviewed this property |
I stayed in January and found the room more than adequate, clean, comfortable and affordable. I found nothing negative about the bedding or comfort. I look at a combination of the mattress comfort and pillows. I hate... More
0
Votes

Room Tips

"If you need quiet, ask for room on East end of building away from airport runways..."
Babu957
Jun 3, 2017
Read review
PRICE RANGE
$84 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america indianapolis, extended stay indianapolis, indianapolis extended stay, extended stayamerica indianapolis airport
LOCATION
United StatesIndianaIndianapolis
NUMBER OF ROOMS
107
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