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Extended Stay America - Indianapolis - Airport

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Room & Suite (6)
Dining (1)
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Overview
  • Excellent44%
  • Very good28%
  • Average14%
  • Poor7%
  • Terrible7%
Jul 15, 2017
“Quick Stay”
Jun 11, 2017
“Good Experience”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Indianapolis - Airport
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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1 - 5 of 14 reviews
Reviewed 3 weeks ago

The staff present during my stay were courteous and accommodating. The night lady was very accommodating even though she was feeling sick. The room I stayed in has 2 beds, and is neat and tidy. The mini-kitchen and its appliances - microwave, stove and refrigerator...More

1  Thank ArtJoseph N
Response from 00esa, Manager at Extended Stay America - Indianapolis - AirportResponded 3 weeks ago

Joseph, thanks for the feedback. We are delighted you liked our location and that you were impressed with the service and facilities we offer. It is a pleasure knowing we met all of your expectations, and we hope to welcome you back soon. Sincerely, Hotel...More

Hotel's Favorite
Reviewed September 2, 2017 via mobile

Just wow. Firstly it's worth mentioning that for what you pay, this hotel is excellent. Rooms are spacious and check in stay were friendly. Anyway, there isn't a safe in the room so I stored my cash in the pillow. 2 days after I check...More

Thank Brynn C
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded September 3, 2017

Brynn, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. I will...More

Reviewed March 18, 2018

My boyfriend and I really enjoyed our stay at Extended Stay America. The hotel staff was great, check in & check out was smooth, the room was clean, and everything was in working order. I highly reccomend this hotel.More

Review collected in partnership with Extended Stay
Thank whitakerjenna13
Response from 00esa, Manager at Extended Stay America - Indianapolis - AirportResponded March 19, 2018

Thanks for sharing your review online and recommending us to others. We are thrilled to know you liked your well-maintained room and that you were highly impressed with our excellent service. On behalf of everyone at Extended Stay America, we thank you for the recognition...More

Reviewed September 14, 2017

Stayed in room 209 and the bed has bed bugs! Which is just the downside of things, the facilities includes a laundry room with dryer, swimming pool and simple complimentary breakfast (Would recommend taking a short walk out to the waffle house just at the...More

Thank Ignatius Seth T
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded September 14, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed August 13, 2017 via mobile

The room was clean and basic with a kitchenette. If you're looking for something like this for the lowest price then this is the place for you. After staying here last night I wish I had paid a little more for somewhere else. My biggest...More

1  Thank James B
Response from 00esa, General Manager at Extended Stay America - Indianapolis - AirportResponded August 13, 2017

James, thank you for being our guest and letting us know your overall visit was a pleasant one. With that said, we’re sorry for not living up to your expectations and regret the inconvenience it caused. Your feedback is of utmost value, and we will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$87 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$87 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Room & Suite (6)
Dining (1)
Questions & Answers
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Bingopam
October 29, 2016|
Answer
Response from Robin M | Reviewed this property |
I really don't know but it cost us $350.00 for a week.
0
Votes
Jennifer L
I have booked a 3 week stay in April. I have read a lot of the reviews and most of them do not seem to be very positive. I called your front desk to ask about the age of the hotel, the type of matresses and when the last remodel was completed. The night person that I spoke with was very friendly but he did not have anwers to the questions I was asking. I think it would be good to make sure that all of your staff is familiar with the history of the hotel and the amenities - including the type of matresses. So, when was the hotel built? When was the last time it was remodeled? There was a mention of bed bugs, has that been addressed? I take a lot of reviews with some skeptisim - the overwhelming negativity of these reviews has me rethinking my stay. Do you have any recent pictures of your rooms, your actual rooms, not pictures from the corpoate offices? This would be a big help in deciding on a stay. Jennifer L.
February 23, 2015|
AnswerShow all 2 answers
Response from Keith O | Reviewed this property |
I stayed in January and found the room more than adequate, clean, comfortable and affordable. I found nothing negative about the bedding or comfort. I look at a combination of the mattress comfort and pillows. I hate... More
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Room Tips
"If you need quiet, ask for room on East end of building away from airport runways..."
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