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We use this hotel when we fly out of the Indianapolis airport. It is close and has always been clean and comfortable. This time we were disappointed. The weather in Indianapolis was below zero and the room was cold on our arrival. We realize that...More
Response from Jennifer C, General Manager at Fairfield Inn & Suites Indianapolis AirportResponded 3 days ago
Maintaining a fresh atmosphere within our guest rooms is always a key priority. On behalf of the entire team at Fairfield Inn & Suites Indianapolis Airport, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured,...More
I am trying to figure out where some of these reviews are from. We spent last weekend at this hotel while visiting family. Sam at the front desk was wonderful. She wasn't who checked us in, but she answered any and all questions quickly. We...More
Response from Jennifer C, General Manager at Fairfield Inn & Suites Indianapolis AirportResponded 3 weeks ago
We are so delighted that you chose to spend your time with us while visiting family. Sam is indeed wonderful, and very cheerful, and the team as a whole truly wants you to have a relaxing time while with us. I appreciate that you...More
I'm writing this review as somebody who is a Marriott Gold Elite and typically stays at the budget end of the Marriott spectrum (Fairfield Inns, Towneplace Suites, and Residence Inns).
1.) Check in was quick. Jay was friendly, personable, and made sure to greet...More
Thank Jeff N
Response from Jennifer C, General Manager at Fairfield Inn & Suites Indianapolis AirportResponded December 5, 2017
Thank you for choosing the Fairfield Inn Indianapolis Airport. The team will be delighted to hear that they did impact your stay in a positive way. I appreciate the appraisal of the property and will be sure to share this feedback.
Someone on the next floor had lead feet and stomped the floor every day but they offered for me to move. They should have asked him to move into another room. I called the front desk and that just made things worst. Several days breakfast...More
Response from Jennifer C, General Manager at Fairfield Inn & Suites Indianapolis AirportResponded November 15, 2017
Thank you for taking the time to provide us with this valuable feedback. It will help us to improve our services and strengthen our team.
I do hope that you will give us another chance when you return to Indianapolis.
This hotel has major issues with room security. Another person was given the same key to my room on the 3rd night I was staying there. They came into my room at 11:30 at night while I was sleeping, then promptly left. The following day,...More
Response from Jennifer C, General Manager at Fairfield Inn & Suites Indianapolis AirportResponded November 6, 2017
This is absolutely not the experience you should have at a Marriott property and I can understand your being upset about it.
I assure you that safety and security is a priority for us and all agents involved have had this issue addressed and...More
$97 - $205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn Indianapolis Airport Hotel Indianapolis ,