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Residence Inn Indianapolis Airport

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Residence Inn Indianapolis Airport
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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
New York City, New York
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Basic Marriott residence inn, clean, friendly helpful staff etc. Please note that if you are without transportation there isn't much in walking distance. Waffle House, convenience/Gas station, sandwich shop a family restaurant across the street and a pub/restaurant across the street but closed on Sunday. Guess what day I was there? Yes a football Sunday wit no pub. :) The... More 

Helpful?
Thank robert s
Thomaston, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for a little over a month on business and I have to say I was very impressed with this hotel. I was always greeted by a smiling face and the hotel was always neat and clean. I have to say Julie, Scott, Rachel, and Trevor were always so kind and helpful with anything that I needed. I will... More 

Helpful?
Thank jeepguy934
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay with us and that our staff could make you feel at home while traveling on business. I look forward to sharing your feedback with the team and should business bring you back to the area, we look forward to seeing... More 

Lemont, Pennsylvania
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very spacious room with two bedrooms and two baths. Location was convenient and quick drive to downtown Indy. Breakfast was always very nice as well, especially considering it was included in the price of the room. Only one complaint - some of the hallways and common areas of the annex building should have been better cleaned.

Helpful?
Thank Jonathan K
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We do apologize for not achieving our goal in providing you with an exceptional stay. We do hope you give us another chance and we have discussed the concerns you have with the appropriate departments. More 

Washington DC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As Marriott Residence Inn hotels go, I feel that this property needs some updating/cleaning. Don't get me wrong - the staff were wonderful and extremely helpful, especially Trevor and Trae. The housekeeping staff kept things clean daily, but could have been better about replenishing toilet paper. Breakfast was adequate and the evening mixers were okay. However, I must echo other... More 

Helpful?
Thank Ark_Trav
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. We do apologies for the suite not being in full working order. Your feedback is very important to our business and I'm glad you took the time to share it so that we can prevent future occurrences. We hope to have another opportunity to serve you when you return back... More 

Evansville, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 22, 2016

We stay here every time we fly out of Indy and this is a great hotel. The staff is friendly and very helpful. The park and fly with stay is very reasonable and the shuttle service is great. I would recommend this hotel for anyone flying out of Indianapolis.

Helpful?
Thank Paul Y
Steve G, Guest Relations Manager at Residence Inn Indianapolis Airport, responded to this review

Paul Y, Thank you so much for reviewing our hotel! We are glad to hear about your experience with us. We look forward to having you here with us again! Best regards, K.Matos Ops Supervisior More 

1 review
3 of 5 stars Reviewed August 22, 2016

The suite layout is perfect and gives you lots of room to move around. The down side was that it was not as clean as I would prefer - carpet needed cleaning and some hair on the couch, etc. Bedding was clean. The pool area was the pits. The hottub was missing a part and both the pool and the... More 

Helpful?
Thank Rebecca M
Steve G, Guest Relations Manager at Residence Inn Indianapolis Airport, responded to this review

Rebecca M, Thank you for reviewing our hotel, unfortunately we have fallen short during your stay. Your feedback will be shared with the appropriate departments. King regards, K.Matos Ops Supervisor More 

New Cumberland, Pennsylvania
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 19, 2016 via mobile

This is the second time we have stayed here with our family during a cross country drive. We like having two rooms so the kids have their own room and bathroom. The beds are okay, not great. Overall, the location is average, at best, for a Marriott. Access from the interstate is easy, just note that if your room faces... More 

Helpful?
Thank HersheyRed
Steve G, Assistant General Manager at Residence Inn Indianapolis Airport, responded to this review

Hershey Red, Thank you for the time you have taken to give a review about you stay with us at our property. As our goal is to provide an excellent experience for our guests that includes cleanliness, please accept our apology for any inconveniences you have encountered. We will review your feedback with our team to discuss your suggestions and... More 

Des Moines, Iowa
Level Contributor
163 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed August 1, 2016 via mobile

This particular Residence Inn is pretty middle-of-the-road as compared to other locations. The furnishings are pretty dated but generally things were in good condition. The front desk staff was friendly and polite. The service suffered from a lack of detail compared to other locations. I checked in late at night after arriving on a late flight. I did mobile check-in... More 

Helpful?
Thank jeffcarp
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. Our sincere apologies for the suite not being in full working order. Your feedback is very important to our business and I'm glad you took the time to share it so that we can prevent future occurrences. We hope to have another opportunity to serve you when you return back... More 

Lexington, Kentucky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2016

The staff was very nice. Our room was very large and quiet. Breakfast was good and dining room very clean. The patio area has a grill and you can cook out. There is also a basketball court. I would stay here again.

Helpful?
Thank Itell4U2
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We are so glad you had a great experience and I can't wait to share it with the team. We hope to see you again, next time you're in Indy! Best regards, More 

1 review
5 of 5 stars Reviewed July 26, 2016 via mobile

My family and I checked into the Residence Inn in Indianapolis near the airport on July 11,2016. We were greeted by a smiling male named Trae. Our room was awesome, clean,and comfortable. Leigh in housekeeping exchanged towels etc. all hours of the day and night also with a smile on her face. All staff members were all equally nice, friendly,... More 

Helpful?
Thank Keith F
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Wow, thank you so much for the great review! We are so glad that each staff member served you and your family well while in town. We are so appreciative of your business and look forward to seeing you and the family again. I can't wait to share this with the team and individuals that made your stay a great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Indianapolis Airport is ideally located near I-465 and I-70 and offers a complimentary airport shuttle service to make it one of the top Indianapolis Airport hotels. This ideal location offers easy access to all of Indianapolis’ top destinations including Indianapolis Motor Speedway, Lucas Oil Stadium, the Indianapolis Zoo, as well as the offices of Eli Lilly, Wellpoint, FedEx, and ExactTarget. Guests love starting their day off right with the complimentary breakfast buffet, and unwinding at the social hour (Mon-Wed evenings). Each of the pet-friendly suites are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs, fully-equipped kitchens, and luxury bedding. Guests staying at this Indianapolis Airport hotel enjoy premier amenities and an ideal location to make this one of top extended stay hotels in Indianapolis. ... more   less 

Additional Information about Residence Inn Indianapolis Airport

Address: 5224 W Southern Ave, Indianapolis, IN 46241-5132
Location: United States > Indiana > Indianapolis
Price Range: $124 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Airport 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn
Hotel Style:
#67 Business Hotel in Indianapolis
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