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Residence Inn Indianapolis Downtown on the Canal

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Residence Inn Indianapolis Downtown on the Canal
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287 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Nashville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2016

This is the second time I have stayed at this property, and we find Residence Inns to be the best fit for us when we're traveling with our two small kids so we're not all crammed into one small room. After arriving into Indianapolis two hours late, we arrived at the hotel to be greeted by one of the most... More 

Helpful?
1 Thank ajs_in_tn
Triad, NC
Level Contributor
152 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 24, 2016

I booked this location to be close to a planned business dinner downtown. The hotel staff are friendly and very outgoing. My room was on the 'canal side' of the property with a nice view. Parking is a little pricey, but not as expensive as I saw posted on other downtown hotels. Would I stay here again? Yes!

Helpful?
1 Thank agtraveler
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 22, 2016

I had the opportunity to stay at this hotel for several weeks. The service is top notch. There are so many people that deserve mention. Tim is one of the Managers and leads by example. Other amazing talents include Ms. Canales who was always so gracious with her time and attention to house keeping team details-very professional. The list goes... More 

Helpful?
1 Thank Mercedes P
Indiana
Level Contributor
214 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed May 22, 2016

Stacey at the front desk made this two night stay so much nicer. She is a most pleasant person. The large and comfortable room was on first floor, canal side. I found it difficult to sleep due to the canal pedestrian noise. A noisy, oddly flushing toilet probably needs fixing. But it was stepping on some other person's earring that... More 

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1 Thank gazooby
Boulder, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2016 via mobile

The hotel was easy to get in and out of. The extra space in the room was helpful when several people were getting ready simultaneously for wedding events. The location on the canal and near downtown made getting around easy. Parking was good with unlimited in-out.

Helpful?
1 Thank achemdoc
Washington DC, District of Columbia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2016

We booked the trip on priceline and got a really good deal. However, that being said beware that although it states "room type subject to availability" on priceline, once we got there at the checkin counter and I asked if we could have a room on the canal side I was immediately told yes, but once she got my name... More 

Helpful?
Thank NinaRockette01
Buchanan, Michigan
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 11, 2016

We picked this hotel just off of searching the sites after a last minute decision to travel from Chicago down to Indianapolis. Its close to everything but beware you pay $23 for parking. Its a shared parking lot with the hotel next door so it was pretty full. The receptionist who checked us in was wonderful and very helpful. The... More 

Helpful?
1 Thank Jaime R
Elkhart, IN
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 10, 2016

We stayed here for 2 nights (4/26/16, 4/27/16) when we were in town for my Granson's surgery at Riley. We stayed in a 2 bedroom suite, which was very spacious, but in one of the bedrooms a terribly loud noise would occur at random times that would make you sit straight up in bed. It sounded like a plumbing issue... More 

Helpful?
Thank lisaElkhart_IN
Leesburg, Virginia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 9, 2016

While the rooms are equipped like an apartment - with a full size kitchen, stove, dishwasher, etc. - it also has thin walls like some apartments. I could hear the person above me walking around all night - when they used the toilet, turned on the faucet, etc. Warm breakfast was a nice perk, however, the coffee cups are so... More 

Helpful?
Thank seekay39
Stephen H, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Hi There! Thank you for providing us with feedback on your stay here at the Residence Inn Indianapolis. We really appreciate it! I apologize for the issue you experienced with the noise in your room. I know that is not something that you want to deal with when you are at a hotel! I will also be sure to address... More 

Detroit, Michigan
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 25, 2016

Our family stayed here when in town to visit the Children's museum. The front desk staff was helpful with recommendations for restaurants. Our room was clean and comfortable. The decor was up to date. It was nice having a suite so there was a separate area for the kids and ourselves. There wasn't much room to walk with the sofa... More 

Helpful?
Thank TRC123434
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more   less 

Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York St, Indianapolis, IN 46202-3240
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $160 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
Number of rooms: 134
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Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn
Hotel Style:
#13 Family Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#41 Business Hotel in Indianapolis
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