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Residence Inn Indianapolis Downtown on the Canal

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Residence Inn Indianapolis Downtown on the Canal
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292 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Schererville, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed at Residence Inn on the canal in Indy several times. The location is perfect. It is half a block from Military Park where festivals and events are held. The lowest level opens right on the canal where people stroll or jog from sun up to well past sunset. It is an easy walk to numerous museums and... More 

Helpful?
Thank finickytraveler72
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a great location in downtown Indy for those people who want to spend more time bopping around the canal, river, and IUPUI ... the location is hard to beat right there on the canal. Only feedback i have (and maybe due to the time of our visit, September), is that there was not outside furniture on the canal... More 

Helpful?
Thank Michael F
Stephen H, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good afternoon, Thank you for your feedback on your recent stay with us in Indianapolis! We appreciate your business! I hope that your stay with us and your visit to the city was a very enjoyable experience! Please know that we have passed along your comment about the hallways and the canal side furniture to the proper staff member in... More 

Wyoming, Minnesota
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I got to enjoy a free upgrade upon arrival to Indy and now chill-axing before our 4:30 meeting. Plenty of amenities in this 2 room suite, not to mention a kitchen. Still no one has gotten memo about my pet peeve when it comes to toilet paper. Anyway the Courtyard Residence campus from Marriot in downtown next to the canal... More 

Helpful?
Thank mspfurnace
Hingham, Massachusetts
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very accommodating. Reserved three rooms and they were able to accommodate us with rooms close to one another and on canal side. Rooms were ready so able to check in early having traveled all day and with a baby it was much appreciated. Quiet--even at night with people outside. Rooms were clean and spacious. Walk right out to canal. Very... More 

Helpful?
Thank Sebastian22013
Birmingham, Michigan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The main reason we stay at the Residence Inn is that they have 2 bedroom suites. I had made our reservation about a week ahead, but when we arrived they did not have a 2 bedroom available. They very happily told us that they had put us in two separate rooms. I was very unhappy about this. I understand that... More 

Helpful?
Thank cmazzori
Indianapolis, Indiana
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 22, 2016

I love staying at this location when I travel to Indianapolis for business or to visit family. Friendly staff and great location on the canal near downtown attractions and restaurants. Secure parking lot and pet friendly

Helpful?
Thank Hangtimesm
Louisville, Kentucky
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 22, 2016

Very friendly staff, great location along canal. Nice room. Nice breakfast. Costly hotel, carpets need redoing, musty smell, and main elevator didn't work. We had a suite and it was very large and spacious, nice room. The rooms are noisy and anyone above you making noise sounds like they are coming through the ceiling.

Helpful?
1 Thank herner57
Stephen H, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good morning, Thank you for your feedback concerning your recent stay with us! I am glad that you enjoyed the Canal! Please accept my sincere apology for the issues you experienced while you were here. We have addressed these issues with our maintenance team so that moving forward we are able to provide the high service and standards that we... More 

Port Huron, Michigan
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

Stayed here with 2 kids. Pros: free breakfast, pool, pool table, good room w/ fridge, stive, microwave and toaster. Cons: temperature in room was on the warm side, tried adjusting it and never cooled down, hot tub closed, Daily parking fee Room, 1 bedroom. Our kids sleep on pull out couch. It was nice to have a tv in bedroom... More 

Helpful?
Thank 283Heather
Indianapolis, Indiana
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed August 17, 2016

First, the location along the canal is great! You can walk out of the lower level right onto the canal. We had great views of the city skyline from our room on the opposite side. The staff is very friendly and we enjoyed the hot breakfast and various evening activities (Monday-Wednesdays) that were offered. We did find the hotel to... More 

Helpful?
Thank smeak13
Stephen H, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Good morning, Thank you so much for taking time to provide feedback concerning your recent stay here. Please accept my sincere apology for the issues you mentioned above. We have addressed many of the items including the parking gate, hot tub, and patio. I hope that overall you had a wonderful stay and a fun time in Indianapolis! If there... More 

Hillsboro, Oregon, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed August 12, 2016 via mobile

My husband and I stayed here for 4 nights while exploring Indianapolis. The layout of the Residence Inn rooms is always a plus for us. Having a kitchen and living area in addition to the basic bed and bathroom makes for a much more comfortable stay. That said, this particular Residence INN has features that make it stand out. Location:... More 

Helpful?
Thank YM20132013
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more   less 

Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York St, Indianapolis, IN 46202-3240
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $172 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn
Hotel Style:
#13 Family Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#41 Business Hotel in Indianapolis
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