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Comfort Stay Inn

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Comfort Stay Inn
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208 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Saint Louis, Missouri
1 review
1 of 5 stars Reviewed June 21, 2016

Upon arriving at the hotel and checking in, verified rate and was told they could get me a better one, which I appreciated. We could not get in our rooms since we arrived at 1am, which was fine. Upon coming back in the evening, my sister got there first and found her room with cigarette smoke filling the hallway and... More 

Helpful?
Thank djpille
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 9, 2016 via mobile

I am a disabled vet and brought my family to stay. The hotel is under construction and is a complete mess. All of the handicap parking is blocked with debris and construction items. The pool was shut down by health department and was told it would be open and operable. There is dirt and dust all over the lobby. A... More 

Helpful?
2 Thank eddyr1234

Travelers are raving about these Indianapolis hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 9, 2016

I usually do not write reviews however I have contacted the hotel on numerous occasions and have received nothing in response. My family and I stayed here for the Indy 500 weekend. I booked the hotel 9 months ago when it was a Best Western, I was happy that they said they would honor my reservation still. We were unimpressed... More 

Helpful?
2 Thank Ryan J
Westerville, Ohio
1 review
1 of 5 stars Reviewed May 31, 2016

I made two reservations on March 18th for arrival May 28th for one night. On May 27th, I called to confirm my reservation & all was well. When we arrived, I was told because I had requested a king bed when I made the reservations, and Comfort Stay Inn didn't have any king beds available, the general manager,Debbie, took it... More 

Helpful?
Thank 476venus
Glendale, Kentucky
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 27, 2016

We entered Best Western into our Garmin, in Indy, and this motel, with directions, came up. Imagine our surprise when we pulled up to a Comfort Stay Inn, in the stages of renovation. We went in and were advised it would be $149.00 for a room. Keep this in mind, this was a Thursday night before the Indy 500 weekend... More 

Helpful?
Thank Chuck C
evansville, in
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 16, 2016

We stayed this weekend for a sports tournament in Indy. The hotel was previously a Best Western. The area is little run down. There are closed restaurants next door on each side of the hotel. It is 2-story building but doesn't have an elevator so you have lug your bags up the stairs. The staff we encountered were nice but... More 

Helpful?
3 Thank indgirl88
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 4, 2016

We have stayed here twice now after other hotels being booked in the area for a competition near by at Warren Performing Arts. It was also called "best western crossroads" when we stayed. I see now it is changed to Comfort Stay Inn. For the price, it is exactly what you pay for. Maybe a little more?? As I had... More 

Helpful?
Thank suitcasesNsippycups
Madison, Indiana
Level Contributor
3 reviews
3 of 5 stars Reviewed April 27, 2016

First floor Room, it was average. Clean. Heat and AC worked. No fitted sheets on the bed....why do Hotels do this? Could have had better Ice.....I use a cooler and filled it with ice each day...their ice does not last...but it was free ice. Breakfast in morning was OK. Sausage gravy was ok. Fresh fruit. You could make waffles. Lots... More 

Helpful?
Thank catlady2016185
Grand Rapids, Michigan
Level Contributor
159 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed April 3, 2016

My partner and I were driving back home to Michigan from a vacation in Tennessee and we needed a place to stay overnight in Indianapolis while we were visiting a friend there. We stayed here on Monday night, 3/21/16. As I'm writing this (on 4/3/16) I'm noticing that the name of the hotel must have just changed over these past... More 

Helpful?
Thank New_friends_GR
Kanopolis, United States
1 review
5 of 5 stars Reviewed March 9, 2016

a little remote, used GPS to find the facility; well kept, room very nice, breakfast fine ... no problem, no reservation in recommending this hotel to others. Very reasonable. Very up to date in services and facility. Called ahead to let them know I'd be quite late ... they said, "no problem."

Review collected in partnership with Best Western

Helpful?
Thank James M
Debbie S, General Manager at Comfort Stay Inn, responded to this review

Thank you for your positive comments. We appreciate your honest feedback and look forward to your staying with us again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Stay Inn

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly BEST WESTERN Crossroads)
Location: United States > Indiana > Indianapolis
Price Range: $73 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Stay Inn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis
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