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Comfort Stay Inn

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Comfort Stay Inn
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219 Reviews from our TripAdvisor Community

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Showing 212: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Really nice hotel it's not the most fancy hotel but the people are friendly and the place is nice and clean haven't had any problems with rooms being dirty at all .. and the price is right !! I've stayed multiple times and would recommend to other people

Helpful?
1 Thank Willie W
OH
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was traveling to Indianapolis for business. Once I checked in the hotel, I was totally amazed to see very clean and newly renovated hotel. Front desk clerk was very social, presentable and experienced. I met the GM next morning, very nice guy. I got warm welcome and great hospitality. Lobby is huge and well decorated. I like the chandelier... More 

Helpful?
1 Thank nephro
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has NO ELEVATOR. This proved difficult to carry luggage to the second floor. The rooms were clean and the beds really comfortable. The area was really run down and didn't look the safest at night but you are local to a bunch of great things. Saved money and had extra to spend on exploring.

Helpful?
Thank Tiffaney M
Level Contributor
592 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 741 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This place gets a four. The neighborhood is quirky, a bit run down and forgotten, but not a bad area. The hotel itself cannot be accessed from a main avenue. It's as much a protection from crime as anything, but the area doesn't appear to have that problem. Just another of the economically challenged areas of the mid industrial zone.... More 

Helpful?
1 Thank nabenom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Horribly understaffed, and management was consistently nowhere to be found. The room was dirty with multiple holes in the walls, peeling carpet, and a noticeable mildew smell. Toilet overflowed on the third night of the stay, and we were& simply given towels and a plunger. Completely unacceptable all around.

Helpful?
1 Thank Jacob B
Chicago, Illinois
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stood at the hotel to join the GEN con for 3 nights. Had two queen beds. Beds are old and with moulds in the center, resulting in little back pain. Staff was friendly, breakfast ok. Because of the previous the would stay again.did not use the pool.

Helpful?
Thank Thomasito123
1 review
1 of 5 stars Reviewed 3 weeks ago

Walking in it was disgusting. Terrible smell of mold and cigarettes. Stuck with it because all the rooms were booked in indy because of a convention. Hairs on the bathroom floor (gag) and something (I don't know what) dripping down the mirror. Gross. But the capper was when at 10 at night, i was sitting here in my pyjamas (thankfully... More 

Helpful?
Thank Nancy B
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My family was pleasantly surprised by the cleanliness, beauty of the lobby, the comfort of the rooms and the hospitality was the best we found in town. We stayed the night in this fabulous hotel, when we needed a room on a Friday night after a rain delay for the Central Regional Little League Softball games were delayed for a... More 

Helpful?
Thank Heather O
Kansas
1 review
1 of 5 stars Reviewed July 20, 2016

The lobby is very small and when a group of people are in the eating area it is so loud it is hard to hear the front desk person talk. It is dirty...we stayed for 4 days and the stairs were not vacuumed at all. We had to clean our room one of the days because housekeeping didn't clean it.... More 

Helpful?
Thank mkmcgreevy44
A TripAdvisor Member
1 of 5 stars Reviewed July 20, 2016 via mobile

This is the worst hotel we have ever stayed in. The first room we went into had a strong cigarette smell and when I went to ask for another room the manager said it was a non-smoking room. The employees were not customer driven and they showed little to no respect for the people there and to thier belongings. After... More 

Helpful?
Thank A TripAdvisor Member
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22 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Stay Inn

Address: 7610 Old Trails Rd, Indianapolis, IN 46219-6740 (Formerly BEST WESTERN Crossroads)
Location: United States > Indiana > Indianapolis
Price Range: $74 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Stay Inn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis
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