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Hyatt Place Indianapolis/Keystone

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Traveler (44)
Room & Suite (39)
Dining (7)
Overview
9104 Keystone Xing, Indianapolis, IN 46240-2152 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
Reviews (571)
Filter reviews
567 results
Traveler rating
265
157
74
41
30
Traveler type
Time of year
LanguageEnglish
More languages
265
157
74
41
30
Show reviews that mention
All reviews fashion mall highway side mini fridge large flat screen tv sitting area the hotel staff oatmeal stay there again business trip the breakfast area front desk staff free breakfast restaurants and shopping very nice stay next morning rooms are spacious fitness room
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1 - 5 of 567 reviews
Reviewed yesterday

Hotel staff was friendly and efficient. Excellent breakfast. The Lobby was clean even at busy breakfast time. The room was a perfect size for us. Only wish is that it was closer to Broad ripple neighborhood where we were visiting.

Review collected in partnership with Hyatt Hotels
Thank rllind81
Reviewed yesterday

My room was large, clean, quiet, and luxurious. The breakfast was delicious and the staff was thoughtful, helpful, and welcoming. I had a great stay and will go back there next time I am in Indianapolis. I highly recommend this hotel.

Review collected in partnership with Hyatt Hotels
Thank Guide308326
Reviewed 3 weeks ago

Stains on the carpet (one red, resembling blood), hair and dirt on one bed and dust everywhere. Just disgusting. They changed our room, but we weren’t able to get a double so we had to share a bed. Never going back.More

Review collected in partnership with Hyatt Hotels
Thank Ann H
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 2 weeks ago

Ann H, Thank you for taking the time to share your review. I am so incredibly sorry to hear about your stay with us. It's evident that we have a lot of work to do in that particular room to get it up to the...More

Reviewed 4 weeks ago

I've stayed at Hyatt Places across the country. Repeatedly, Hyatt Place Indianapolis at Keystone Crossing has the best service across the board. Clean, friendly, accommodating. Our family has had special needs recently (open heart surgery, traumatic automobile accident) which required over 45 days of hospital...More

Review collected in partnership with Hyatt Hotels
Thank markmT9988BZ
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 3 weeks ago

markmT9988BZ, Thank you so much for the great review! I am so pleased to hear that we were able to accommodate you and your family during what must have been a very stress-filled time period. I'm just glad we were able to hopefully alleviate some...More

Reviewed 4 weeks ago

Guest room was a mess! Check in process went smooth and then when I checked into the room,I would NEVER stay at your hotel again! Most likely now after this room experience, I will not stay in another Hyatt...1. There were no garbage cans were...More

Review collected in partnership with Hyatt Hotels
Thank c0sm0p0litan315311
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 4 weeks ago

c0sm0p0litan315311, Thank you so much for taking the time to write your review and giving us this valuable feedback. We definitely did not put our best foot forward with regards to you accommodations. I am so sorry for that. We simply must be better, as...More

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About
Description
124 rooms - Hyatt Place Indianapolis Keystone combines style & innovation to create a completely new hotel experience. Guests enjoy free WI-FI throughout the hotel, Hyatt Grand beds, 42" flat panel HDTV with More pay-per-view movies and complimentary breakfast each morning. In addition, there's the 24-hour StayFit Hyatt fitness center, a 24/7 menu featuring made-to-otder food & refreshments always available. Starbucks coffee drinks and a full lobby bar as a place to relax and unwind. The hotel is in the center of all the action at Keystone at the Crossing - upscale shopping, dining and entertainment. Welcome to a different place - Hyatt Place. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Room Service
Restaurant
Breakfast included
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
124
Price range
$128 - $263 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
,
Hyatt Indianapolis
,
Indianapolis Hyatt
Location
United States > Indiana > Indianapolis
Hotel class
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
124
Price range
$128 - $263 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
,
Hyatt Indianapolis
,
Indianapolis Hyatt
Location
United States > Indiana > Indianapolis
Photos
Traveler (44)
Room & Suite (39)
Dining (7)
Pool & Beach (6)
Business Center & Event Rooms (5)
Nearby
Nearby HotelsSee all 187 nearby hotels
Hampton Inn & Suites Indianapolis-Keystone
93 reviews
.21 miles away
Indianapolis Marriott North
412 reviews
.31 miles away
Sheraton Indianapolis Hotel at Keystone Crossing
1,003 reviews
.33 miles away
TownePlace Suites Indianapolis Keystone
275 reviews
.67 miles away
Nearby RestaurantsSee all 2,561 nearby restaurants
Sullivan's Steakhouse
296 reviews
.48 miles away
The Cheesecake Factory
435 reviews
.44 miles away
Cafe Patachou
91 reviews
.45 miles away
Napolese Pizzeria at the Fashion Mall
80 reviews
.40 miles away
Nearby AttractionsSee all 369 nearby attractions
The Keystone Fashion Mall
107 reviews
.39 miles away
Fastimes Indoor Karting
43 reviews
.25 miles away
Woodland Entertainment Center
6 reviews
.34 miles away
Pirate’s Quest Mini Golf
8 reviews
.34 miles away
Questions & Answers
Ask a question
Cassandra C
May 8, 2018|
AnswerShow all 3 answers
Response from StephenHyatt317 | Property representative |
We offer Monday-Friday dry cleaning and laundry service. Drop of by 9am and pick up around 6pm, same day. Unfortunately we do not have self service machines. Although there are a few laundromats within a 5 minute drive.
1
Vote
Erica P
February 6, 2017|
AnswerShow all 3 answers
Response from R2833IKanthonyc | Reviewed this property |
yes, USD $75.00 that covered all 4 days that we stayed.
1
Vote
csiebert
April 27, 2016|
Answer
Response from Matthew G | Property representative |
With so many dining, shopping, and entertainment options within walking distance our location does not provide a shuttle.
0
Votes
Room Tips
"Front side faces away from highway"
Nerad
Sep 3, 2018
Read review
"Our room was on the side by the highway. Not terribly loud but you may want a room on the other side."
Landshark69
Jul 29, 2018
Read review
"Request Odd Number Rooms"
dmbfan11
Jul 9, 2018
Read review
"#604 was spacious and comfortable."
Hickoryview
Jul 2, 2018
Read review
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