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Hyatt Place Indianapolis/Keystone

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Traveler (44)
Room & Suite (39)
Dining (7)
Overview
9104 Keystone Xing, Indianapolis, IN 46240-2152 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)
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565 results
Traveler rating
263
157
74
41
30
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LanguageEnglish
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263
157
74
41
30
Show reviews that mention
All reviewsfashion mallhighway sidemini fridgelarge flat screen tvsitting areathe hotel staffoatmealstay there againbusiness tripthe breakfast areafront desk stafffree breakfastrestaurants and shoppingvery nice staynext morningrooms are spaciousfitness room
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1 - 5 of 565 reviews
Reviewed 4 days ago

Stains on the carpet (one red, resembling blood), hair and dirt on one bed and dust everywhere. Just disgusting. They changed our room, but we weren’t able to get a double so we had to share a bed. Never going back.

Review collected in partnership with Hyatt Hotels
Thank Ann H
Reviewed 1 week ago

I've stayed at Hyatt Places across the country. Repeatedly, Hyatt Place Indianapolis at Keystone Crossing has the best service across the board. Clean, friendly, accommodating. Our family has had special needs recently (open heart surgery, traumatic automobile accident) which required over 45 days of hospital...More

Review collected in partnership with Hyatt Hotels
Thank markmT9988BZ
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 5 days ago

markmT9988BZ, Thank you so much for the great review! I am so pleased to hear that we were able to accommodate you and your family during what must have been a very stress-filled time period. I'm just glad we were able to hopefully alleviate some...More

Reviewed 1 week ago

Guest room was a mess! Check in process went smooth and then when I checked into the room,I would NEVER stay at your hotel again! Most likely now after this room experience, I will not stay in another Hyatt...1. There were no garbage cans were...More

Review collected in partnership with Hyatt Hotels
Thank c0sm0p0litan315311
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 1 week ago

c0sm0p0litan315311, Thank you so much for taking the time to write your review and giving us this valuable feedback. We definitely did not put our best foot forward with regards to you accommodations. I am so sorry for that. We simply must be better, as...More

Reviewed 2 weeks ago

The customer service at this hotel was top notch! While the A/C in one of our rooms was a bit weak, it was not too much of an issue. Our overall stay was very good. I would recommend this hotel to family and friends.More

Review collected in partnership with Hyatt Hotels
Thank TyreeJackson
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 1 week ago

TyreeJackson, Thanks so much for taking the time to write such a great review highlighting the customer service you received while staying with us. We're thrilled you walked away feeling valued. I'm sorry about the A/C in one of your rooms. We'll definitely give that...More

Reviewed 2 weeks ago via mobile

I’m a Hyatt member and stay at Hyatt Place whenever possible and have always been pleased. But this Hyatt Place is need of cleaning and updating. The furniture in the lobby is stained and frayed. The room was ok, but carpet was stained. Breakfast was...More

Thank kkay1126
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 1 week ago

kkay1126, Thank you so much for taking the time to write the review. I am so sorry that we did not live up to your expectations (or ours) when it comes to your time with us. We definitely dropped the ball and it's obvious we...More

View more reviews
About
Description
124 rooms - Hyatt Place Indianapolis Keystone combines style & innovation to create a completely new hotel experience. Guests enjoy free WI-FI throughout the hotel, Hyatt Grand beds, 42" flat panel HDTV with ...More pay-per-view movies and complimentary breakfast each morning. In addition, there's the 24-hour StayFit Hyatt fitness center, a 24/7 menu featuring made-to-otder food & refreshments always available. Starbucks coffee drinks and a full lobby bar as a place to relax and unwind. The hotel is in the center of all the action at Keystone at the Crossing - upscale shopping, dining and entertainment. Welcome to a different place - Hyatt Place. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Air Conditioning
Airport Transportation
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Restaurant
Breakfast included
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
124
Price range
$124 - $262 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
,
Hyatt Indianapolis
,
Indianapolis Hyatt
Location
United States > Indiana > Indianapolis
Hotel class
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
124
Price range
$124 - $262 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
,
Hyatt Indianapolis
,
Indianapolis Hyatt
Location
United States > Indiana > Indianapolis
Photos
Traveler (44)
Room & Suite (39)
Dining (7)
Pool & Beach (6)
Business Center & Event Rooms (5)
Nearby
Nearby HotelsSee all 187 hotels in Indianapolis
Hampton Inn & Suites Indianapolis-Keystone
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Indianapolis Marriott North
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Sheraton Indianapolis Hotel at Keystone Crossing
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.33 miles away
TownePlace Suites Indianapolis Keystone
274 reviews
.67 miles away
Nearby RestaurantsSee all 2,501 restaurants in Indianapolis
Sullivan's Steakhouse
293 reviews
.48 miles away
The Cheesecake Factory
432 reviews
.44 miles away
Cafe Patachou
91 reviews
.45 miles away
Napolese Pizzeria at the Fashion Mall
80 reviews
.40 miles away
Nearby AttractionsSee all 367 attractions in Indianapolis
The Keystone Fashion Mall
104 reviews
.39 miles away
Fastimes Indoor Karting
43 reviews
.25 miles away
Brewery Tours of Indianapolis
86 reviews
.72 miles away
Morty's Comedy Joint
47 reviews
.87 miles away
Questions & Answers
Ask a question
Cassandra C
May 8, 2018|
AnswerShow all 3 answers
Response from StephenHyatt317 | Property representative |
We offer Monday-Friday dry cleaning and laundry service. Drop of by 9am and pick up around 6pm, same day. Unfortunately we do not have self service machines. Although there are a few laundromats within a 5 minute drive.
1
Vote
Erica P
February 6, 2017|
AnswerShow all 3 answers
Response from R2833IKanthonyc | Reviewed this property |
yes, USD $75.00 that covered all 4 days that we stayed.
1
Vote
csiebert
April 27, 2016|
Answer
Response from Matthew G | Property representative |
With so many dining, shopping, and entertainment options within walking distance our location does not provide a shuttle.
0
Votes
Room Tips
"Front side faces away from highway"
Read review
"Our room was on the side by the highway. Not terribly loud but you may want a room on the other side."
Read review
"Request Odd Number Rooms"
Read review
"#604 was spacious and comfortable."
Read review
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