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Comfort Inn Indianapolis-Carmel

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Comfort Inn Indianapolis-Carmel
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134 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Saint Charles, Illinois
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

You get what you pay for. The hotel is older however I think they keep it clean. The breakfast was pretty good. Always well stocked and clean. Every morning our room was cleaned and towels replaced. If you are expecting a five star hotel then you will be disappointed however if you realize that you are getting a great place... More 

Helpful?
Thank Shannon W
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Shannon W, Thank you for taking the time to review our hotel on TA, we appreciate your feedback. I am glad Jennifer was a help to you and we appreciate the kind words. We hope you visit us again soon. Sincerely, Jill, GM More 

1 review
2 of 5 stars Reviewed 1 week ago

ick! The carpet in my room was disgusting. I HATED touching it with my feet. The room smelled like mildew/mold. I will never stay at this hotel again. Another guest and myself thought we read that a hotel shuttle was available and there is no shuttle.

Helpful?
Thank kathleen l
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Kathleen: i apologize for the room issues you had while staying with us last week. Our shuttle is available from 7a-4pm, but typically it's not available on Sun and Mon. We are going through a much needed renovation in Sept. replacing all carpet, tubs, beds, etc... throughout the hotel. We hope you give us another try. Sincerely, Jill, GM More 

Level Contributor
3 reviews
3 of 5 stars Reviewed July 18, 2016

No, I think next time I will pay a little more for another hotel in the area. The service at Comfort Inn is excellent, but the building is outdated and small. Our room smelled like mold, and there are only two machines in the workout room, sufficient, but no free weights. Stay was nice, but not for a luxurious weekend,... More 

Helpful?
Thank Sally S
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Sally S: Thank you for taking the time to review our hotel. We appreciate your kind words about our service. I do apologize for the room issues you had while staying here. We are going through a much needed renovation in Sept. and we hope you give us another try. Thank you, Jill, GM More 

Smithton
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

I stayed here on a recent visit for a baseball tournament that I was umpiring at. Great hotel 20 minutes from Grand Park. Slept well and ate breakfast in the morning at 6 before heading out. I would like to see someone at the front desk at all times though during the busy season in Indy. Parents and players are... More 

Helpful?
Thank Byron H
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Byron H: Thank you for taking the time to review our hotel on TA. We appreciate your feedback and thank you for bringing to my attention about desk staff. Often times the desk is called away to get breakfast ready or help other guests. I do apologize for this. We hope to see you again on your next visit... More 

Versailles, Kentucky
1 review
2 of 5 stars Reviewed June 6, 2016

First room bathroom was dirty and bed looked like someone had been in it. Second room they did not clean the bathroom for the 2nd day stay. Hair was still in the tub and on the floor. I forgot to flush toilet and urine and paper were still in it when we returned that evening. There was black under the... More 

Helpful?
Thank swails2
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear swails2: I sincerely apologize for the room issues you had while staying at our hotel. I appreciate you bringing this to our attention so that we may address this with our housekeeping staff. We hope you will give us another try on your next visit to Indy. Sincerely, Jill, GM More 

Brooklyn Park, MN, United States
1 review
5 of 5 stars Reviewed April 24, 2016 via mobile

Last minute booking (prepaid) had me a little nervous till we got here and saw the beautiful spacious suite with very comfy firm bed and jacuzzi in room. My husband uses a walker so extra space to move in the room is always appreciated. Very clean, friendly staff, good hot breakfast with plenty of protein choices plus the usual waffles... More 

Helpful?
Thank Carlton M
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Carlton M: Thank you for the great trip advisor review, we appreciate your feedback and are happy to hear you enjoyed your stay with us. We hope to see you again soon on your next visit to Indy. Sincerely, Jill, GM More 

Battle Creek, Michigan
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 22, 2016 via mobile

I stayed here on business and will not be returning. The staff was friendly but the room was not so clean. The others I was traveling with also had issues with their rooms (not clean). I also had paid for a king bed but received 2 double beds. I will not stay here again.

Helpful?
Thank Tony P
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear tony P, Thank you for taking the time to review our hotel on trip advisor, we appreciate your feedback. I apologize for the room issues you had while staying with us but thank you for bringing this to our attention so that I can address this with housekeeping. Sincerely, Jill, GM More 

Berrien Springs, Michigan
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 13, 2016

2nd time around for this motel. Great service, love the bedding, and surprisingly quiet. From indoors to outdoors. The heater in the room was very quiet and little, to no hallway noise and if I didn't know there was a highway interchange just outside I would never have guessed. Very comfy and very quiet.

Helpful?
Thank Deni P
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Deni P, Thank you for the great trip advisor review, we are happy to hear you enjoyed your stay with us. We hope you visit us again soon. We'll be going through a renovation in September, lots of exciting changes coming soon. Sincerely, Jill, GM More 

Cincinnati, Ohio
1 review
1 of 5 stars Reviewed March 27, 2016

Staff was great-room was horrible-water damage ceiling/stained sheets/moldy tub the list goes on. When I asked for clean sheets and an early check out, the staff was extremely kind, handled it quickly and professionally. I just wish the room was as nice as the staff!

Helpful?
Thank NuclearBrenda
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear NuclearBrenda: Thank you for taking the time to review our hotel on Trip Advisor. I apologize for the inconvenience you experienced while staying with us. We are going through a renovation in early fall and these items will be addressed. We hope you visit us again soon, I'm glad my staff handled the issues quickly for you. Sincerely, Jill,... More 

Alexandria, Kentucky
Level Contributor
180 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 17, 2016

I expected more and was quite disappointed. The front desk staff needs to be better trained. I was partially checked in when the man checking us in took a phone call that lasted way too long. (The man on the phone wanted many rooms for a group.)The only thing I stood there waiting for was my receipt. You could tell... More 

Helpful?
Thank debrandes
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Myjazz15: I would like to apologize for the difficulty you experienced while staying with us, thank you for bringing this to our attention. While we do have fairly new staff that is no excuse for the inconvenience you experienced. We hope you give us another try in the future. Sincerely, Jill, GM More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Comfort Inn Indianapolis-Carmel

Address: 10201 N Meridian St, 103rd & Pennsylvania Pkwy., Indianapolis, IN 46290-1021 (Formerly Jameson Inn Indianapolis-Carmel)
Location: United States > Indiana > Indianapolis
Price Range: $85 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Indianapolis-Carmel 2.5*
Number of rooms: 80
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Also Known As:
Jameson Inn Indianapolis-Carmel Hotel Indianapolis
Indianapolis Jameson Inn
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