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Comfort Inn Indianapolis-Carmel

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10201 North Meridian Street, Indianapolis, IN 46280 (Formerly Jameson Inn Indianapolis-Carmel)
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1 room 1 adult
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Comfort Inn Indianapolis-Carmel
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121 Reviews from our TripAdvisor Community

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Granger, Indiana
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Others have mentioned the need for updating, and those are correct observations. Motels get hard wear and tear and this one has had some of that. Supposedly new owners will be pumping a large sum into updates soon according to a desk clerk. Beyond that, everything worked. Beds were comfortable. Bedding seemed newer. It was very clean! The breakfast was... More 

Helpful?
Thank LBWoody
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear LB Woody, Thank you for taking the time to write a review of our hotel on TA, we appreciate all of your feedback. Yes, we are under new ownership and will be going through a much needed renovation this year, we are all looking forward to the exciting changes. We hope you visit us again soon. Sincerely, Jill, GM More 

Lafayette, Indiana
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Good bed and pillows and room. Breakfast area was huge and lovely, and the food was good. For some reason the O.J. made me "mmmmm" out loud, sort of. I got more. The bathroom was not good. The sink faucet leaked badly at the hot lever. Toilet tank dripped into the bowl constantly. The tub/shower was rough. When I turned... More 

Helpful?
Thank Bill H
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Bill H, Thank you for taking the time to review our hotel on trip advisor, we appreciate your feedback. I apologize for the plumbing/bathroom issues you experienced while staying with us, these will be addressed with maintenance. Sincerely, Jill, GM More 

Brighton, Michigan
Level Contributor
109 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed December 20, 2015

As others have said, there is ongoing construction for the 31 rebuild right in this area ... Needed to get to a location just on other side of bridge so was ideal to avoid any traffic delays getting to appointment. Staff was casual friendly, accommodated a later checkout for me. Hotel was clean but almost looked dirty as in need... More 

Helpful?
Thank travelwhenIcan67
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Comfort Inn Guest, Thank you for taking the time to review our hotel on trip advisor. We appreciate your feedback. We recently became under new ownership and plan a renovation in 2016, tubs/bathrooms being one of them. Thank you for bringing to our attention the room issues so that we may address this. The ongoing Hwy 31 construction has... More 

Troy, Michigan
2 reviews
2 of 5 stars Reviewed December 9, 2015

First let me say I usually dont' write reviews (good or bad) I travel usually 2-3 days a month and stay at Choice or Hilton hotels, I did not get the warm and fuzzies from the front desk gentleman -(he was polite and professional) -He could not accommodate my request for a first floor room (no problem) - he asked... More 

Helpful?
Thank DebM M
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Valued Guest, I would like to apologize for any inconvenience you experienced while staying with us. Due to ongoing construction on 31, GPS won't work since 103rd St. is permanently closed off of Hwy 31. I apologize my desk staff couldn't assist you better as I have a few new staff members. We have recently gone through ownership changes.... More 

2 reviews
4 of 5 stars Reviewed November 26, 2015 via mobile

This Inn met our expectations. Room was clean and well-appointed. We had an early appointment so we were unable to have breakfast. It's a bit difficult to get to due the surrounding road construction but worth the effort.

Helpful?
Thank Yodi01
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Comfort Inn Guest, Thank you for taking the time to review our hotel on TA. We value your feedback so that we may improve upon our service. The construction project on Hwy 31 is continuing to improve bit by bit and they have opened up new lanes. We hope to see you again soon. Sincerely, Jill, GM More 

2 reviews
5 of 5 stars Reviewed October 31, 2015

This was a trip to take my mother-in-law to the Simon Cancer Center in Indanapolis for a biopsy for pancreatic cancer not a fun trip as you can imagine but the staff at the Comfort Inn was so pleasent and helpfull with directions and a speedy checkout so we could get on the road for our 2 hour drive home.... More 

Helpful?
Thank 417kathya
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Kathya, Thank you for the great trip advisor review, we appreciate your feedback. Sincerely, Jill,GM More 

Greensburg, Indiana
1 review
4 of 5 stars Reviewed September 12, 2015

I was pleasantly surprised when staying at the Comfort Inn in Carmel. My room was very clean and the staff worked hard to make us feel very welcome. My room was on the first floor and it made it convenient to take the kids to the pool. I loved having eggs and sausage for breakfast. I didn't like the construction... More 

Helpful?
Thank Amber W
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 31, 2015

I stayed an entire week to be near a family member at the St. Vincent Heart Center. VERY CONVENIENT location for those purposes. Overall the facility is well-located, although one has to drive pretty far to get to a restaurant. The room was comfortably appointed, and the bed was good. I worked a lot in the room, and the desk... More 

Helpful?
1 Thank jhchristian
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Jhchristian, Thank you for taking the time to review our hotel on TA, we appreciate your feedback. We have recently underwent new ownership changes so I do apologize for any inconvenience you had with room issues. We hope you visit us again soon as we'll be renovated in 2016. Sincerely, Jill, GM More 

Dayton, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 20, 2015

The carpets were stained. When I (as usually no matter where I stay) checked the bed for bed bugs I found the whole side of the mattress torn out and the interior of the mattress exposed. Upon closer inspection of the bath room I found the shower had stains and soap scum all over the tub, The calking was moldy... More 

Helpful?
Thank maideland51
Jill F, General Manager at Comfort Inn Indianapolis-Carmel, responded to this review

Dear Maideland51, Thank you for taking the time to review our hotel on trip advisor. I do apologize for the room cleanliness issues you had, this hotel recently underwent new ownership/management changes and during your stay was with the previous owners. I hope you give us another chance and visit us again. We will be going through a renovation this... More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed August 11, 2015 via mobile

I stayed here on Aug 7-9. The staff was friendly. The general manager went out of her way to accommodate a schuttle ride after a staff member quit. The rooms are clean and the breakfast was hot. The only thing I had seen wrong was some water damage in the bedroom above the window and above the shower.

Helpful?
Thank Richard H
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