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Holiday Inn Express Indianapolis South

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Holiday Inn Express Indianapolis South
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189 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Harrison, Ohio
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was clean in the room, the staff were very friendly, and the breakfast hot. We had no issues with any aspect of the hotel. The road to the hotel is a different story. Just be ready to make a U-Turn when getting off the interstate because you have to pass the hotel and turn around due to a median... More 

Helpful?
Thank Don H
United States
Level Contributor
179 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 19, 2016 via mobile

Chose this hotel for cost/convenience to Lucas Oil Stadium and ability to use points to pay for part of the cost. Awesome breakfast with make your own waffles and pancakes,eggs, sausage and more. Courteous and accommodating staff. Very pleasant atmosphere. Our room had a wonderfully comfortable king bed with great pillows! Also had an in room whirlpool which we did... More 

Helpful?
Thank Joya O
Tillsonburg, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 15, 2016 via mobile

We booked this hotel through Hotwire.com and really lucked out! The entire hotel was clean and welcoming. The pool was nice (although only a couole jets in the hot tub worked). The staff was super friendly and extremely professional. We would definitely recommend it!

Helpful?
Thank Scoop1859
Longboat Key, Florida
Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed August 14, 2016

I communicated, respectfully, how dirty the room was to the front desk. They said they would send someone to clean it. After an hour, I asked for the cleaning supplies to do it myself (and I was sincere. I just wanted it cleaned). I was told the person would be there in 30 mins. The gentlemen was very nice, although... More 

Helpful?
Thank Klestekoff69
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Klestekoff69, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and... More 

Ohio
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 10, 2016

I travel fairly often and nearly always stay at Holiday Inn's. A lot of their hotels have been updated and it appears they have pulled their brand from those that could not or would not agree to the upgrades. Somehow his hotel got missed when it came time to assess what is acceptable. I believe a hotel can be somewhat... More 

Helpful?
Thank GoPackGo3535
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear GoPackGo3535, Thank you so much for your review of our hotel. Please allow us to apologize for the shortfalls you have experienced with the room you received, especially with its condition and also the surrounding areas of our hotel which did not live up to your expectations. The feedback we receive from our valued guests, like you, enables us... More 

London, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

South out of town means you have to have a car. Even getting dinner is challenging with no restaurant and no room service and nothing within walking distance. On the plus side loads of shops and restaurants within a 10 to 25 min drive. Room was ok, bathroom clean, shower hot but the air con terrible. It worked but the... More 

Helpful?
Thank JamesLumley2013
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear JamesLumley2013, Thank you so much for your review of our hotel. We are pleased to know you liked the friendliness of our staff. We would like to apologize for the experience you had with the room you received, especially with the air-conditioner which did not live up to your expectations. We are also sorry you were not satisfied with... More 

Naples, Fl
Level Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed August 9, 2016

Our stay was a nightmare. The front desk person was nasty and rude. The security man told me that he was this way with many guests and management has done nothing with him. The neighborhood is rough and extremely noisy. Chosing this one was a huge mistake

Helpful?
Thank labrador47
Level Contributor
143 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed August 8, 2016

(in caveat for this bad review, please read some of my other many hotel and restaurant reviews. This review is an honest appraisal of my recent stay at this hotel.) I have traveled all my life, both in business and for the past six years on long road trips in retirement, and I know an old and unclean hotel. I... More 

Helpful?
Thank Larry M
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Larry M, Thank you for taking the time to provide us with your feedback and for choosing our hotel for your stay. We pride ourselves on our friendly staff, and happy to hear they were able to assist throughout your stay. Our efforts to improve the hotel are ongoing and we appreciate your candid feedback. I apologize for any... More 

Level Contributor
13 reviews
4 hotel reviews
3 of 5 stars Reviewed August 2, 2016

This hotel was very average. Nothing special, not horrible. It was in need of some deep cleaning (carpets and such) but the room was just fine and comfortable; they had GREAT pillows; I always take my own but ended up using one of theirs. The staff was nice and the breakfast was ok; again nothing special just ok. It was... More 

Helpful?
Thank Nikki H
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Nikki H, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our pillows. On the other hand, we would like to apologize for not living up to your expectations regarding our hotel cleanliness. Reviews like... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 31, 2016

We booked this room last minute. The price was too high for what we got. The price was about the same as Hilton's in the city. Very old rooms. Breakfast was mediocre. The pool was closed due to renovation.

Helpful?
Thank Jiayin Vivian F
IHGService, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Jiayin Vivian F, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our room condition, breakfast selection... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Friendly and welcoming staff, comfortable clean rooms and less than 7 miles from the heart of downtown Indianapolis. Each of our rooms features a microwave, mini-fridge, 32-inch flat screen LCD TV, family-friendly PPV movies, and a Keurig coffee maker. Stay with us for a night to remember. ... more   less 

Additional Information about Holiday Inn Express Indianapolis South

Address: 5151 S East St, Indianapolis, IN 46227-1984
Location: United States > Indiana > Indianapolis
Price Range: $107 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Indianapolis South 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Express Indianapolis South Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn
Hotel Style:
#34 Business Hotel in Indianapolis
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