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Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

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Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
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223 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Provincetown, Massachusetts
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel looks brand new but isn't. It's well maintained, extremely clean, comfortable, and has a convenient location just off I-465 north of I-70. The staff was very accommodating and friendly. Breakfast is typical Holiday Inn Express but offered a variety of healthy food, the coffee was good (important at 6:00 AM!). My nit picking is that it closed at... More 

Helpful?
Thank Littlefield19
Valparaiso, Indiana
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The 2 queen room was clean, but seemed a bit dated. We were put in a handicapped accessible room which was okay, we just didn't know that's what we were getting. The beds were really comfortable. There is some noise from the highway as it it literally next to it. Overall a good stay, the staff was very friendly.

Helpful?
Thank laugh431
Saint Louis, Missouri
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel well after 8 pm and when we got into our room there was a faint aroma of stale smoke. I went to the desk to inform them of our issue and the desk clerk was very apologetic and quickly rectified the situation. Not only did she move us to a different room she upgraded us... More 

Helpful?
Thank justbreathe2000
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your wonderful review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and will use this in our customer service training as an reinforcement. We hope you will visit us again. Sincerely, Hotel Staff More 

Valencia, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff at the front desk went the extra mile to make sure that the accommodations exceeded expectations. Beautiful room and the breakfast area was one of the best I've seen. Kudos to the staff for an excellent stay.

Helpful?
Thank Jim P
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thanks a lot, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be... More 

Santee, South Carolina
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in went very smoothly, and when we walked into the room I thought, Uh Oh, there's the freeway right out the window. But let me tell you the room was very quiet, very clean, and really comfortable. The common area/breakfast room is huge, clean, and has a variety of seating options: sofas, table and chairs, bar, etc. Staff was... More 

Helpful?
1 Thank Betty29142
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for giving us five star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Hinsdale, Illinois, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights on Gen Con weekend. The hotel was full, and the lobby filled with gamers. Everything was clean and comfortable. We had a quiet 4th floor room, and the evening staff (David) went out of his way to help us with a furniture request and a nonfunctional key. The scenery from the window is nothing special, but the... More 

Helpful?
Thank Jim G
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you for your recent correspondence regarding our Hotel. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The front desk clerks made an extra effort to locate a "no-show" room at a late hour when it could have been more convenient to just say "I'm sorry, we're full". The room was immaculate and roomy and all the staff were pleasant and courteous. Breakfast was varied and the dinning area kept clean and orderly. Although I normally use... More 

Helpful?
Thank Kathy M
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Athens, Michigan
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed here a couple of times and it's been very happy with my rooms and the service. Rooms are clean and spacious, 32 inch TV, mini fridge, and microwave. The pool and exercise room and breakfast area are nice. Quick check-in and check-out. Easy to make reservations online. There were even ear plugs on the nightstand by the bed... More 

Helpful?
Thank jodyc509
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your five star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Pennsylvania
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on a trip to the Children's Museum of Indianapolis. Room was nice. Bed was comfortable. Pool was reasonable. Breakfast was good. Steak and Shake and a few other eating places were close by.

Helpful?
Thank MomDadand3
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We look forward to getting 5 star review from you in future. Sincerely, Hotel Staff More 

Crandon, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Great place to stay very clean well kept. if going there for the race prefect spot. Food close and close to the track. The beds are alittle hard but I think cuz they were so new. Free breakfast was really good Coffee was good. Really good home made biscuits and sausage gravy. Oh yea hot fresh cinnamon rolls! Over all... More 

Helpful?
Thank Ted G
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located near Indianapolis Motor Speedway, Banker's Life Fieldhouse, Lucas Oil Stadium, Victory Field, Lucas Oil Raceway Park, 8 Second Saloon and the NCAA Hall of Champions.Enjoy our proximity to downtown Indianapolis, Indiana Government Center, Indianapolis Convention Center, as well as Butler University, University of Indianapolis and Indiana University-Purdue University Indianapolis (IUPUI).Take advantage of our excellent customer service, 24hr Airport Shuttle or our popular packages including Park, Sleep & Fly. Come visit us! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

Address: 5855 Rockville Rd, Indianapolis, IN 46224-9120 (Formerly Comfort Inn & Suites West)
Location: United States > Indiana > Indianapolis
Price Range: $93 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Expedia, Priceline, Hotwire, TripOnline SA, Odigeo and Travelocity so you can book your Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn & Suites West Hotel Indianapolis
Comfort Inn And Suites West
Comfort Inn West
Comfort Inn Indianapolis
Indianapolis Comfort Inn
Hotel Style:
#21 Romantic Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#38 Family Hotel in Indianapolis
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