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Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

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Traveler (33)
Room & Suite (46)
Dining (12)
Overview
  • Excellent58%
  • Very good27%
  • Average7%
  • Poor5%
  • Terrible3%
Travelers talk about
“sam's club”(8 reviews)
“front desk”(42 reviews)
“room was clean”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
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Offers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
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Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (315)
Filter reviews
312 results
Traveler rating
173
86
25
17
11
Traveler type
Time of year
LanguageEnglish
173
86
25
17
11
Show reviews that mention
All reviewssam's clubfront deskroom was cleanjacuzzi tubthe breakfast areanice breakfastthe general managerhotel staffupon checknice staygreat roomfree breakfastlucas oil stadiumelevatorlobbyshuttlehie
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1 - 5 of 312 reviews
Reviewed 1 week ago via mobile

I was in town on business and chose this hotel for it's convenience and previous good experiences with the chain. The folks at this hotel, in particular - Jose - were incredible. I am continually overheated and like my room COLD. The air in my...More

Thank Judy I
Response from Wendy B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 6 days ago

Dear Judy, Thank you for the great review. We know that little things can make a big difference. We thank you for allowing us the opportunity to serve you. I will share your comments with our staff and we thank you for your kind words....More

Hotel's Favorite
Reviewed January 24, 2018

The hotel was clean and the staff was very helpful. We had a good evening. Our return to the hotel went smoothly. The driver was very polite and we struck up a good conversation. He dropped us off at our vehicle and drove to the...More

Thank Carma F
Response from Wendy B, other at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded January 26, 2018

Hello Carma F, Thank you so much for your great review! We are very proud of our hotel and our staff, so it's always nice to hear that they are appreciated. I am very glad we were able to help with your vehicle. Looking forward...More

Reviewed 1 week ago

We stayed here the night before our flight out and kept our car on the property during the week we were gone. The free shuttle service took us to the airport early the next morning and then promptly picked us up once we called for...More

Thank tracyusofa
Response from Wendy B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 6 days ago

Dear tracyusofa, Thank you for the great review. Many of our guests give us a try due to the great value presented with our park and fly program. We are happy that you found us. I will share your comments with our team and I...More

Reviewed 1 week ago

We were in town for a cheer competition. We stayed in room 427 which is on the top floor. Check in had a little snag in it but the lady at the front was very sweet and fixed the issue. However, the manager came out...More

Thank Dana J
Response from Wendy B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 6 days ago

Dear Dana, Thank you for your review.

Reviewed 4 weeks ago via mobile

Friend and I were in one night for a concert so we didn’t use many of the amenities like pool, exercise room or breakfast area. I found it to be easy to locate, easy to park and nice front desk staff. Our room was clean...More

Thank Nikki P
Response from Wendy B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 6 days ago

Dear Nikki, Thank you for your review. It looks like a great opportunity to work on our television troubleshooting skills. Many of our guests bring their own devices and change the settings to fit their needs. We will use your comments to make our product...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$110 - $256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#32 Family Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$110 - $256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#32 Family Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (33)
Room & Suite (46)
Dining (12)
Pool & Beach (7)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Annmarie P
January 18, 2018|
AnswerShow all 2 answers
Response from Wendy B | Property representative |
We have a large heated indoor pool. Unfortunately, we do not have a separate pool for toddlers or infants.
0
Votes
Annmarie P
January 18, 2018|
AnswerShow all 2 answers
Response from Tootsie20 | Reviewed this property |
no
0
Votes
Neondra B
September 6, 2017|
AnswerShow all 2 answers
Response from Wendy B | Property representative |
The Presidential and Executive Suites include the whirlpool and we have a king with whirlpool tub also. If you would like to call the hotel directly we can help to book one for you. 317-554-0900. Thank you! Sarah... More
0
Votes
Room Tips
"Rooms are gross. Don't stay here."
Read review
"Avoid the whole hotel"
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"Get a spot on the top floor"
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"Ask for a room away from the highway, tho I do not know if the ones by the highway have noise problems."
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