We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

242 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 240: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the place last week! The staff where all great, had a great time however the elevator was broken but David helped me out so much! Carried my things to the forth floor! Overall i had a great time while there! Thank you again to David for helping me out so much.

Helpful?
Thank Jake S
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Thank you for your recent correspondence regarding our Hotel and our valuable staff David. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the... More 

South Bend, Indiana
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here one night, arrived late but had a warm welcome. Had a room on the top floor away from the highway so it was nice & quiet. Had to go down 1 floor to find the ice machine but other than that no issues at all. Well maintained, seems like a newer property. Would definitely go back if I... More 

Helpful?
Thank FontanaBananas
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your five star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place is awesome and bus friendly we were able to park the bus is right out in the parking lot with plenty of room to spare. This place is located in only a few minutes from the airport in and everything was 100% totally satisfied one of the nicest hotels I have visited.. Keep up the good work guys... More 

Helpful?
Thank Limomike
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Yakima, Washington, United States
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a bottle of wine and no key. These folks went out and bought one to open my wine. This place has service with a capital s! Clean, well organized.....really recommend. Close to Sams club where you can get a bottle without membership. Also good delivery of Pizza.

Helpful?
Thank Kim M
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Columbia City, Indiana, United States
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a great place to stay. The front desk staff are friendly and the breakfast is above average. The pool was okay it could have been warmer. The location is easy to find and is a easy on and off. Also there is little. Highway nose

Helpful?
Thank Robin R
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff More 

Bloomington, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

My fiancé and I have stayed at this location several times. Each time we are greeted by a very friendly staff who is willing to do anything we need, and with a smile. I especially want to say thank you to Hanna and Rena who checked us in over Labor Day and were very helpful with all of our needs.... More 

Helpful?
Thank hilliarda65
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you for your recent review. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were great. We traveled with our son and his family in August. Every member of the staff we encountered was gracious and kind to us and especially to our weary grandchildren. We all wanted to stay longer. We plan to return. Thank you DeShawn, Rena and Don for helping us feel so welcome!

Helpful?
Thank Saralyn B
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thanks a lot for giving us five star review. It means a lot when our guests are happy and appreciate our team efforts. We look forward to giving you best of our services in future. Best Regards Hotel Staff More 

Cleveland, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed at your hotel on Labor Day weekend our room is clean the staff was very courteous overall good experience I did not like that our credit card was charged before staying at the hotel that is my one complaint and that you need an outdoor patio or seating area for people who enjoy spending the... More 

Helpful?
Thank brucecart
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. I would also like to inform you that we do have outside patio for our guest to enjoy the evenings.... More 

Sheldon, Iowa
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We had a issue with our tv and we called the front to ask about it. They sent in their best apparently and that guys sari I have no idea what to do. Next the manager and he took the controls and said I will be right back a hour and a 1/2 later nothing we kept asking the front... More 

Helpful?
Thank bs2288
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services especially in resetting and understanding the cable TV. We do hope to have the opportunity to welcome you back in the future,... More 

Oak Hill, West Virginia, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I will be avoided Holiday Inn and all HGI hotels from now based at an experience with this hotel. I booked two rooms for two nights in town because of a friends wedding. After realizing we wouldn't need the 2nd nights rooms I went to cancel the reservation. I was then hit with their cancellation policy of NO REFUNDS. Not... More 

Helpful?
Thank Shane S
Ajay T, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. You booked the pre-paid rate for two nights accepting no cancellation or changes clause. I tried reaching you but was not successful. We appreciate your comments and will share these with our team so that we can continue to improve our services.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (33)
Viewed
Room/Suite (13)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (26)
Viewed
Dining (10)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Indianapolis hotels
0.2 mi away
Wingate By Wyndham Indianapolis Airport-Rockville Rd.
6.5 mi away
Holiday Inn Indianapolis Airport
Holiday Inn Indianapolis Airport
#10 of 184 in Indianapolis
4.5 of 5 stars 295 reviews
0.2 mi away
BEST WESTERN Airport Suites
BEST WESTERN Airport Suites
#92 of 184 in Indianapolis
3.5 of 5 stars 151 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Microtel Inn & Suites by Wyndham Indianapolis Airport
2.6 mi away
Comfort Suites Indianapolis Airport
2.2 mi away
Hyatt Place Indianapolis Airport
Hyatt Place Indianapolis Airport
#20 of 184 in Indianapolis
4.0 of 5 stars 430 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located near Indianapolis Motor Speedway, Banker's Life Fieldhouse, Lucas Oil Stadium, Victory Field, Lucas Oil Raceway Park, 8 Second Saloon and the NCAA Hall of Champions.Enjoy our proximity to downtown Indianapolis, Indiana Government Center, Indianapolis Convention Center, as well as Butler University, University of Indianapolis and Indiana University-Purdue University Indianapolis (IUPUI).Take advantage of our excellent customer service, 24hr Airport Shuttle or our popular packages including Park, Sleep & Fly. Come visit us! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

Address: 5855 Rockville Rd, Indianapolis, IN 46224-9120 (Formerly Comfort Inn & Suites West)
Location: United States > Indiana > Indianapolis
Price Range: $91 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Booking.com, Priceline, Odigeo, TripOnline SA, Travelocity and Orbitz so you can book your Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites West
Comfort Inn & Suites West Hotel Indianapolis
Comfort Inn West
Comfort Inn Indianapolis
Indianapolis Comfort Inn
Hotel Style:
#21 Romantic Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#38 Family Hotel in Indianapolis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay