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The Westin Indianapolis

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The Westin Indianapolis
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1,286 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
Columbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Loved this place. Right in center of downtown, connected to mall and a block from the canals. Also Monument circle right behind building across street. Lots and lots of restaurants and breweries all around within walking distance. Hotel beds very comfy and rooms were clean

Helpful?
Thank Suzanne Spencer B
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel corner suite was very nice. Dog friendly. Connected to Shulas which was a bonus. Close to everything old buildings statues, new buildings; very walkable area. Pool needs updating and no outdoor pool. Gym was good weights and machines.

Helpful?
Thank Michelle M
Fort Wayne, Indiana
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Wonderful linens, fabulous king size bed was very comfortable. The bathroom was a big disappointment, too small and fixtures were worn. They should also offer free or discounted parking to their customers. Overall nice hotel right downtown but I would not stay again.

Helpful?
Thank Sheri K
Hannah A, Guest Relations Manager at The Westin Indianapolis, responded to this review

Thank you for taking the time to provide your feedback. I am happy to hear you enjoyed our Westin Heavenly Bed and linens! I apologize that the bathroom was not up to your standards and will be sure to pass your comments along to our management team to see if anything can be done regarding the fixtures. In regards to... More 

Shelbina, Missouri
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed our 3 day stay with comfortable beds and never a lack of hot water. Elevators were fast and appreciated as we were on the 14th floor. Sky walks took us to convention center and mall without stepping a foot outside which was wonderful as it rained 2 days. Staff was efficient and always willing to answer questions with a... More 

Helpful?
Thank JenG305
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Good hotel, nice and clean. The walkway to the convention center is fantastic. Kept me cool and dry. I'd stay there again. They put a water bottle every time they cleaned the room. And there is a starbucks in the lobby.

Helpful?
Thank Kevin B
USA
Level Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for business. The hotel is definitely showing its age, but it's very convenient to downtown businesses. There is shopping down the street in a downtown "mall" that is hard to find since it's in an older block of buildings. The historic buildings surrounding this hotel are beautiful. Quite a few bars in the area within walking distance.

Helpful?
Thank Wheaties
MDaddonaHEI, Guest Relations Manager at The Westin Indianapolis, responded to this review

Thank you for taking the time to leave a review. I'm happy to see that you found our location convenient to your needs, and that you enjoyed our historic surroundings. I trust we will have the pleasure of welcoming you back again soon. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great location and beautiful hotel w a great steakhouse and bar.....down side...rooms are much smaller than the Westin Cincinnati ....still a very nice.... hotel....will stay again....try Shulas steakhouse....great food and ambiamce

Helpful?
Thank Philneecha
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We spent a week at The Westin for a work function. We didn't have room service for three separate days. Our room service employee spent 2 hours on speaker phone in the hall on a personal call. Even after mentioning this to the front desk we still didn't have room service that day or the next. The hot tub was... More 

Helpful?
1 Thank Michelle W
Hannah A, Guest Relations Manager at The Westin Indianapolis, responded to this review

Thank you for providing your feedback. I apologize that your room was not serviced during your stay, even after bringing it to the attention of our Front Desk staff. I assure you that is not up to our expectations and I will be passing your comments along to our management staff to be sure this is used as a training... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed one night at the start of a trip for a convention (had three nights at a place down the street, but they couldn't accommodate the earlier night last minute). Overall, this hotel is great - the location is phenomenal, the staff was very friendly, and the rooms were decently appointed. We were able to valet the car and... More 

Helpful?
Thank Connor A
Orlando
Level Contributor
413 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this Westin several times and each time is pretty good. There are tons of bars and restaurants walking distance from the hotel. They even have a Starbucks on the ground floor and a Shulas on the second floor. Parking is a bit of a pain. Self Park is about $30 next door, but there is a direct... More 

Helpful?
1 Thank The_Exec_Backpacker
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204-3406
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $154 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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