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About
#11 of 204 hotels in Indianapolis
Location
4.7
Cleanliness
4.2
Service
4.1
Value
3.8
GreenLeaders GreenPartner
Located in the heart of downtown Indianapolis, The Westin Indianapolis places you near the city’s top attractions. Connected to the city by a skywalk to Circle Centre Mall for upscale restaurants, shopping and nightlife, while the roar of Lucas Oil Stadium is just steps away. Plan your event in Indianapolis with complete flexibility, thanks to our on-site event staff and 42,500 square feet of meeting space. The adjoining Indiana Convention Center offers an additional 750,000 square feet of space for gatherings of all shapes and sizes. An incredibly restful stay begins in one of our 575 downtown hotel rooms and suites, boasting the world-renowned Heavenly® Bed. Additional amenities include a 55-inch LG HD TV and High-Speed Internet Access. Find a peaceful and productive experience from start to finish when you stay at our hotel in Indianapolis, Indiana.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish
Location
94Great for walkers
Grade: 94 out of 100
85Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
Contact
241 W Washington St, Indianapolis, IN 46204-3406
Getting there
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Bed and pillows are comfy! The bar and restaurant is pricey and the service is a little slow- I was here during the ACS conference which is huge. The room was a little cold and had to turn the heater up in order to rest comfortably. Other than those two small critiques. Very good lodging! Close to everything that was required for the conference: Bars, open spaces, skywalks to the convention center and other hotels. My server, Rubi was very kind. Would recommend to anyone who has the money to burn.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We travel quite a bit and use this hotel, and many others, but the parking staff, especially Shawn. We’re excellent we stayed here this past weekend. He was very accommodating and one of the reasons why I would come back to your hotel. The rooms were clean. We had a big volleyball tournament there, but still well-maintained. In fact, they had a contest who could clean up the room the best with an idea best wishes.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 1 week ago
Dear Jay, Shawn is indeed a rockstar, and we can't wait to make his day with your positive review! We have no doubt he'll take great care of you again at The Westin Indianapolis. Stay with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 5 days for an event at the Convention Center. The location allowed walking to great restaurants. The rooms are comfortable and the staff was very friendly and accommodating. The only disappointment was having to leave the restaurant after waiting 45 minutes without receiving our drink or food order.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 1 week ago
Dear Kim, We are thrilled to know we were able to make your business conference more enjoyable with a delightful stay at The Westin Indianapolis. Thank you for highlighting our awesome staff, but we are sorry to hear we dropped the ball when you visited the restaurant. We are constantly working to improve and will be sure to discuss your comments with the team. It was an honor hosting you, and we hope you will join us again the next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Valet Service was phenomenal. They had an incredibly busy day, yet found the way throughout my stay to ensure great service, kindness and efficiency! Specifically wanted to recognize the people that helped me throughout my stay. Carson, Mike, Nick and Erik.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 1 week ago
Dear Stephanie, Thank you for highlighting so many of our awesome team members. Carson, Mike, Nick, and Erik will be grateful for your kind comments and happy to know they helped make your stay at The Westin Indianapolis so enjoyable. We look forward to welcoming you back on future visits to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Troy in the bar took such good care of me. I came in very late and spent most of the day traveling. Troy was willing to make sure I got what I needed. He was kind and cares about his customers. He understands what it’s like to be a road warrior and need a place to relax and unwind. Thank you Troy!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 1 week ago
Thank you for joining us at The Westin Indianapolis as well as for the wonderful review. We are thrilled to see how much you enjoyed your stay, especially the special service Troy offered. He will be happy to know he helped make your visit so relaxing and enjoyable. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doors slam. All of them, all night, all long. Loudest hotel I've ever experienced and I travel for work. For the price they charge they can get assists for the Doors. If you already are getting in after 3am you wil probably be okay. For anyone else stay away from this place. Especially if you have a early flight. Just sleep on the airport floor for a better sleep!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 1 week ago
Dear Joel, Guest satisfaction means everything to our team, so we're sorry you dealt with noise issues from the doors. Your feedback is appreciated as we are always looking for ways to improve, so you can be sure we will be discussing your comments internally. On behalf of our entire team, we wish you happy travels ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jordan checked me in and was very kind. My room was nice and they were able to provide me wit all the accommodations requested. Given my experience here, I would recommend this hotel. I plan on staying here again!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 1 week ago
Dear Morgan, Thank you for the wonderful review of our hotel. We are pleased to hear about your great experience, including our superb hospitality and comfortable accommodations. Jordan is a valuable asset to our team, and we are happy to know you received such stellar service. Thank you again for your feedback, and we are looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From check in, to valet, to a beautiful and clean room, this was a great hotel experience. Upscale hotel with modern feel. Very close to Lucas Oil Stadium. Staff were very kind and professional. Lots of amenities we did not get to check out due to a quick overnight trip. This will be our go-to for downtown Indy events. Smart tv was an added bonus. Rain shower was great after a long day. Highly recommend. Lobby was so beautiful and clean. As evidenced by me walking into the glass in the revolving door, thinking it was the exit. Hubby is still laughing at me. I am super picky about hotels. This one exceeded my expectations.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 2 weeks ago
Dear Jamie, We're all smiles at The Westin Indianapolis, knowing we exceeded your expectations in location, accommodations, and service. This is our goal! Thank you for the kind words, and we look forward to being your go-to hotel when you return to our area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had problems with booking.com not sending our reservation but Amanda and Donta helped tremendously. They were very kind and helped out with everything and got us a room 10/10 experience, the stay was great and the staff were very nice and helpful with everything during our stay!!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 2 weeks ago
Thank you for taking a moment to leave us a review. We're so glad to know that Amanda and Donta were able to accommodate you and that they provided you with top-notch service during your stay! Please know that our systems sometimes have issues syncing up with third-party sites, resulting in such issues, and we appreciate your patience and understanding. It was truly a pleasure having you here, and we hope to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel lobby was clean, well decorated, and offered good dining options within. The room was clean as well and visually appealing with a comfy bed. All decor was modern stylish. The room was a little small but I believe on par with industry standards. The location was a couple of blocks to Lucas Oil Stadium, home of the Indianapolis Colts and host of other events. Didn't try the full restaurant menu but enjoyed a great pizza. Check-in and check-out was seamless. I would definitely stay again!
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 3 weeks ago
We want everyone who stays at The Westin Indianapolis to have an excellent visit, so we're happy to hear that was the case with you! It's great to know that our clean, comfortable room and convenient location helped make your visit memorable. If your adventures bring you back to the area, please come see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$199 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin indianapolis hotel indianapolis, westin indianapolis, indianapolis westin
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
575
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Claim Your ListingTHE WESTIN INDIANAPOLIS $144 ($̶2̶3̶3̶) - Updated 2023 Prices & Hotel Reviews - IN
Frequently Asked Questions about The Westin Indianapolis
Which popular attractions are close to The Westin Indianapolis?
Nearby attractions include Mind Tripping Show (0.2 miles), The Eiteljorg Museum (0.3 miles), and Monument Circle (0.3 miles).
What are some of the property amenities at The Westin Indianapolis?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Indianapolis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Indianapolis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Indianapolis?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Indianapolis?
Conveniently located restaurants include High Velocity, Conner's Kitchen + Bar, and OP Italian.
Are there opportunities to exercise at The Westin Indianapolis?
Yes, guests have access to a fitness center during their stay.
Is The Westin Indianapolis located near the city center?
Yes, it is 0.2 miles away from the center of Indianapolis.
Are any cleaning services offered at The Westin Indianapolis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Indianapolis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Indianapolis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.