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$179
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Indianapolis
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#37 of 201 hotels in Indianapolis
The Westin Indianapolis in Indiana enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall.
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Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
241 W. Washington St, Indianapolis, IN 46204-3406
Getting there
Rental CarsSee rental cars from $34/day
1742Reviews19Q+A100Room tips
Reviews
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+1
Stayed here to be close to Lucas Oil Stadium for our game. Called the front desk for info on taking the sky bridge to the game and were told it wasn’t possible. We figured it out and it saved us from a long line outside in the heat and wind. Our room had a great view of the capital, a comfortable bed, large tv, and a nice shower. Construction noise was somewhat annoying, but we were away for most of it. Would definitely stay here again.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Take the sky bridge
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Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded yesterday
Dear Tougo, Thank you for your glowing review of your stay at The Westin Indianapolis. It is fantastic to see that you found our location convenient for your needs and that your room was to your liking. We look forward to welcoming you back again soon!
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We recently stayed at the Westin Indianapolis for an entire week of meetings, and everything was great. The meeting facilities were excellent, the staff were superb, the food was delicious, and the location was ideal for our meetings and for downtown sporting events, eating and exercise. Rooms were comfortable. When we entered the hotel, we thought that the remodeling construction might be a problem, but no way. The staff were friendly, professional and supportive. Every single employee we encountered was great. Even the construction guys were friendly and easy to work around. My wife and I strongly recommend the Westin Indianapolis for all of your business and personal travel.
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Date of stay: August 2021Trip type: Traveled on business
Location
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 2 weeks ago
Thanks so much for taking a moment to share your wonderful review. We're delighted that you and your wife enjoyed your stay, and we trust your meetings were productive. Our team hopes you had a great night's sleep in our comfortable accommodations, and we hope you'll allow us an opportunity to show off our improvements the next time you're in town.
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The hotel is centrally located. The main lobby and rooms are clean. We had a slight problem with the room. It has 3 drawers and a closet. We were staying for a few days so it made it a little difficult. It would be nice if they offered a shuttle from the airport.
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Date of stay: August 2021Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 2 weeks ago
We are delighted to hear that you were able to enjoy our clean accommodations and wonderful location. With so much to do in the area, we hope you were able to make plenty of memories checking it out. We are always looking for ways to improve and we appreciate your suggestions. Anytime you are back in the area, count on The Westin Indianapolis to deliver another relaxing getaway.
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A 3.5 may be more appropriate but there was definitely room for improvement. Biggest complaint is about the major construction/renovation currently going on. The front lobby is impacted by it in both movement and noise. I was on the 13th floor and the LOUD noise of construction on the 14th would start at about 8 am and go most the day. A couple times I was trying to relax in my room and had to leave because of the jackhammer sound right over my head. My room was adequate and the bed was very comfortable. Bathroom was a little small but worked just fine. Staff was super friendly and took good care of us. I would suggest you inquire if the renovation is finished before you stay here.
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Date of stay: August 2021Trip type: Traveled on business
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 3 weeks ago
Dear Jon, Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for your patience with our renovations. We're sorry for any inconvenience this caused, and we hope to see you again when the work is complete.
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Our stay at this facility was like no other for us. Our food server in the bar. Sid Hibbare was such a joy and had us asking for nothing. It was a blessing to have her there ,with a smile on her face ,and wonderful attitude. Our room services had a lot to be desired. I had to contact the service desk because housekeeping didn't come to our room after it was scheduled ahead of time for our week stay. At one point, a service mber at the front desk offered for me to stop at the desk on my way back from an event and pick up my own towel. UNACCEPTABLE! This was after I informed h I had to get ready to go to my event with only a hand towel because they didn't do or room as scheduled, again UNACCEPTABLE! Staff at the front door was always very welcoming.
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Date of stay: August 2021Trip type: Traveled on business
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded 3 weeks ago
Dear Shelley, While we're happy you enjoyed your dining experience, we are disappointed to hear of your concerns with housekeeping. At this time, our team is not servicing occupied rooms, and this is not only for their safety but for our guests as well. However, our front desk team is always happy to supply any essentials needed if made aware. We appreciate you staying with us during your time in town, and we look forward to offering you a more impressive stay in the future.
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LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
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Claim Your Listing Frequently Asked Questions about The Westin Indianapolis
Which popular attractions are close to The Westin Indianapolis?
Nearby attractions include Mind Tripping Show (0.2 miles), Indiana Repertory Theatre (0.1 miles), and The Eiteljorg Museum (0.3 miles).
What are some of the property amenities at The Westin Indianapolis?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Indianapolis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Indianapolis?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Indianapolis?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Indianapolis?
Conveniently located restaurants include Conner's Kitchen + Bar, High Velocity, and The Capital Grille.
Are there opportunities to exercise at The Westin Indianapolis?
Yes, guests have access to a fitness center during their stay.
Is The Westin Indianapolis located near the city center?
Yes, it is 0.2 miles away from the center of Indianapolis.
Are any cleaning services offered at The Westin Indianapolis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Indianapolis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Indianapolis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.