The hotel and staff were very nice and when my television had outage issues, the maintenance guy came right away and got it fixed. I was very impressed. Check in even went well. I did have trouble with dust in the room on the table, it looked like the dust had been there longer than a few days and at... More 

Room, nice and clean. But, housekeeping forgot to supply tissue and toilet paper on our last night there. Fitness center, very nice and clean. Pool, nice and clean. Elevator, needs some updating. One night it shut down due to being too FULL, fire trucks came to reset it and get everyone out. It rained one day, the ceiling in lobby... More 

Fabulous location, great property but not managed well. We had 4 night stay. First 2 days no room cleaning When we asked for clean towels they asked us if we had privacy sign on door or asked to go green. We said NO. WE BOOKED A SUITE and were preferred members as well. Rooms not cleaned properly even after we... More 

The hotel was in a convenient location downtown, close to some good breweries and restaurants. I did self-park, which was $30/night (expense, but expected for any city parking). The lobby is tastefully decorated; all employees I encountered were very warm and welcoming. Cons: -Room was not as clean as it should have been. There was some kind of trash on... More 

the gentleman who checked us in, Dennis, was very welcoming and friendly. He took his time to make sure we had a really nice room, which I appreciated. When returning very late, I asked the overnight front desk agent for a toothbrush, he went into the back to get one and returned and apologized that the desk was out but... More 

We enjoyed a quick overnight anniversary trip to Indy and decided to stay at a downtown hotel to enjoy the city within walking distance. The Westin was booked through Priceline so we received it for $110 (+ taxes). We were pleasantly surprised with the comfort and cleanliness of the room. The bed was great, much more comfortable than other hotels... More 

The Westin Indianapolis has a great convenient location in downtown Indianapolis. A block from the state capitol, a few blocks in each direction from beautiful and historic parks and museums, and a multitude of restaurants to choose from. The hotel had friendly staff, clean rooms, and a nice lobby. Convenient parking adjacent to the hotel. We'd return to this hotel... More 

I was not sure about this hotel after reading the mixed reviews. I can say that without a doubt the hotel was better than most but the bathrooms could use a good update. My husband noted that the drain was slow and the faucet was coming away from the tub wall in the bathroom. The concierge was great in suggesting... More