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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Indianapolis
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#44 of 198 hotels in Indianapolis
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Paid public parking on-site
Paid wifi
Hot tub
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast in the room
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Desk
Room service
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Telephone
VIP room facilities
Iron
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
96Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
Contact
241 W. Washington St, Indianapolis, IN 46204-3406
Getting there
Rental CarsSee rental cars from $22/day
1,697Reviews19Q+A100Room tips
Reviews
Traveler rating
- 654
- 553
- 257
- 133
- 100
Time of year
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- English
Popular mentions
We were extremely pleased with the Westin Indianapolis. We were given a lovely suite on a high floor with great views. The staff are friendly and helpful. Prince Joshua at the front desk is very helpful and gave us good information. The hotel offered a great breakfast in the lounge. Some hotels we have stayed in recently have not had any restaurants open due to Covid. This restaurant had a chef that prepared made to order eggs, plus, bacon, sausage, hashbrowns, toast, juice, and coffee. Thank you, Delanio, for delicious breakfasts and friendly conversation. Thank you, Westin, for providing for your guests during the Covid pandemic!
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip: Ask for a suite on a high floor.
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Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded Oct 30, 2020
Dear Susan, On behalf of our entire team at The Westin Indianapolis, thank you for sharing your kind words and for the five-star rating. Your comfort is our pleasure. We're thrilled that you enjoyed our beautiful views and tasty breakfast. Seeing your familiar face on a future stay would be an honor!
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Due to Covid only 40 of 500 rooms were filled and services were limited. On a positive note, the bed was very comfortable and the fitness center is enormous and well equipped. On a negative level, the layout of the first and second floors is awkward due to renovations and the breakfast was terrible—no bread, stale potatoes and over cooked omelet.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from General Manager, General Manager at The Westin Indianapolis
Responded Oct 17, 2020
Hello Peter, Thank you for the feedback. You are right, COVID-19 has had a devastating impact on the hotel industry. We feel fortunate to still be in business. We are glad you enjoyed the bed and our great fitness center. We are taking advantage of this historically slow time to make serious upgrades to the hotel. We are super excited to have those underway and apologize this has made some areas limited. I will share your comments with my chef regarding breakfast and we will make adjustments to better serve you and others moving forward. We certainly hope you will come back and enjoy what will be the best hotel in the market very soon!!
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We stayed during a huge percussion conference and during the Bands Of America marching band contest. The hotel was too crowded the entire time and there was no room to walk thru the lobby area at night. I visited the hotel restaurant. Nourish for breakfast and the waiter was very rude - I asked to sit at a table by the window by myself and he was rude but allowed me to sit there - his tip reflected his attitude. The rooms were very nice and the valet service was awesome! I enjoyed the under ground parking area and easy access to the hotel by elevator from the garage area. The hotel is very close to all great places to eat and drink and easily in walking distance to the convention center.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Room Tip: High rooms have best views but elevator waits could be slow during busy times.
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1 Helpful vote
Helpful
Response from GM_Front_Desk, General Manager at The Westin Indianapolis
Responded Mar 20, 2020
Dear Sam, We're glad that you enjoyed our wonderful rooms and convenient parking. Please accept our apologies for the aspects of your visit that did not sit well with you. Your feedback has been sent to the team for review and resolution. Thank you for staying with us at The Westin Indianapolis, and we'd love to have you back!
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My family and i stayed at the Westing for spring break, the restaurant and the room service was great!! We had two kids with us and the restaurant staff was so nice and accommodating to us!! Will definitely stay here again!
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Date of stay: March 2020Trip type: Traveled with family
Helpful
Response from GM_Front_Desk, General Manager at The Westin Indianapolis
Responded Mar 14, 2020
It was a joy having you here at The Westin Indianapolis! We are delighted you and your family had an exceptional visit. Your comments will be passed along to our dining team as they aim to deliver a wonderful experience. Thank you for your time and we cannot wait to see you again!
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Great rooms and a awesome vibe. Annie Miller especially gave us excellent service!! They were able to accommodate us with the many requests that we had which was very appreciative. Thank you to the Westin!
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Date of stay: March 2020Trip type: Traveled on business
Helpful
Response from GM_Front_Desk, General Manager at The Westin Indianapolis
Responded Mar 4, 2020
Dear Joseph, We're happy to read your positive feedback on our fabulous rooms and remarkable service at The Westin Indianapolis. Thank you for joining us in your travels, and come back soon for another superb experience!
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PRICE RANGE
$150 - $432 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin indianapolis hotel indianapolis, westin indianapolis, indianapolis westin
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
573
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Claim Your Listing Frequently Asked Questions about The Westin Indianapolis
Which popular attractions are close to The Westin Indianapolis?
Nearby attractions include Mind Tripping Show (0.2 miles), Indiana Repertory Theatre (0.1 miles), and The Eiteljorg Museum (0.3 miles).
What are some of the property amenities at The Westin Indianapolis?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Indianapolis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Indianapolis?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Indianapolis?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Indianapolis?
Conveniently located restaurants include High Velocity, Conner's Kitchen + Bar, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Westin Indianapolis?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin Indianapolis located near the city center?
Yes, it is 0.2 miles away from the center of Indianapolis.
Are any cleaning services offered at The Westin Indianapolis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Indianapolis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Indianapolis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.