Bed and pillows are comfy! The bar and restaurant is pricey and the service is a little slow- I was here during the ACS conference which is huge. The room was a little cold and had to turn the heater up in order to rest comfortably. Other than those two small critiques. Very good lodging! Close to everything that was required for the conference: Bars, open spaces, skywalks to the convention center and other hotels. My server, Rubi was very kind. Would recommend to anyone who has the money to burn.
We travel quite a bit and use this hotel, and many others, but the parking staff, especially Shawn. We’re excellent we stayed here this past weekend. He was very accommodating and one of the reasons why I would come back to your hotel. The rooms were clean. We had a big volleyball tournament there, but still well-maintained. In fact, they had a contest who could clean up the room the best with an idea best wishes.
Stayed here for 5 days for an event at the Convention Center. The location allowed walking to great restaurants. The rooms are comfortable and the staff was very friendly and accommodating. The only disappointment was having to leave the restaurant after waiting 45 minutes without receiving our drink or food order.
The Valet Service was phenomenal. They had an incredibly busy day, yet found the way throughout my stay to ensure great service, kindness and efficiency! Specifically wanted to recognize the people that helped me throughout my stay. Carson, Mike, Nick and Erik.
Troy in the bar took such good care of me. I came in very late and spent most of the day traveling. Troy was willing to make sure I got what I needed. He was kind and cares about his customers. He understands what it’s like to be a road warrior and need a place to relax and unwind. Thank you Troy!
Doors slam. All of them, all night, all long. Loudest hotel I've ever experienced and I travel for work. For the price they charge they can get assists for the Doors. If you already are getting in after 3am you wil probably be okay. For anyone else stay away from this place. Especially if you have a early flight. Just sleep on the airport floor for a better sleep!
Jordan checked me in and was very kind. My room was nice and they were able to provide me wit all the accommodations requested. Given my experience here, I would recommend this hotel. I plan on staying here again!
From check in, to valet, to a beautiful and clean room, this was a great hotel experience. Upscale hotel with modern feel. Very close to Lucas Oil Stadium. Staff were very kind and professional. Lots of amenities we did not get to check out due to a quick overnight trip. This will be our go-to for downtown Indy events. Smart tv was an added bonus. Rain shower was great after a long day. Highly recommend. Lobby was so beautiful and clean. As evidenced by me walking into the glass in the revolving door, thinking it was the exit. Hubby is still laughing at me. I am super picky about hotels. This one exceeded my expectations.
Had problems with booking.com not sending our reservation but Amanda and Donta helped tremendously. They were very kind and helped out with everything and got us a room 10/10 experience, the stay was great and the staff were very nice and helpful with everything during our stay!!
The hotel lobby was clean, well decorated, and offered good dining options within. The room was clean as well and visually appealing with a comfy bed. All decor was modern stylish. The room was a little small but I believe on par with industry standards. The location was a couple of blocks to Lucas Oil Stadium, home of the Indianapolis Colts and host of other events. Didn't try the full restaurant menu but enjoyed a great pizza. Check-in and check-out was seamless. I would definitely stay again!
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