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The Westin Indianapolis

Hotwire.com$229*
View Deal
06/04/2017 06/05/2017
1 room 2 adults 0 children
$521*
$229*
$521*
$229*
$521*
$229*
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The Westin Indianapolis
The Westin Indianapolis
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1,396 Reviews from our TripAdvisor Community

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Showing 1,378: English reviews
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Reviewed 1 week ago via mobile

Great visit. Price was right, except be careful that they don't tell you parking is $45 additional to the room cost. Room service menu is limited so if you enjoy good room service dining don't get too excited. The staff were wonderful. Genuinely attentive to the rescue dog we had with us. Thank you.

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Helpful?
Thank Karen T
Management response:

Thank you so much for taking the time to share your feedback. Please accept our sincerest apologies for the parking fee and the limited in room dining service. I will be sure to share your feedback with our team so that we may improve our offerings moving forward. I am very glad you had an enjoyable experience aside from that.

Indianapolis, Indiana
Reviewed 1 week ago

A room is a room...but it is all about the people...the staff...the team at the Westin in Indy is the very best...if u ever visit this city...make a point of staying here... Meet Fish in the club lounge....more sports stories than anyone one else you will ever meet!

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Helpful?
Thank michael j
Management response:

Thank for leaving such a great review and the five-star rating! I am elated to hear of your experience with our staff. They work hard to provide every guest with an overall pleasant and comfortable stay and I am very happy you got the chance to hear some of Fish's fantastic sports stories, they are always entertaining! We appreciate the...

Chicago, Illinois
Reviewed 1 week ago via mobile

It is a great place to stay either for business or leisure. It is very accessible, right next to the capital buildings. The staff is s very friendly and helpful. No wonder one of their stewards received a prestigious Rose award-twice!!! Parking is a bit expensive but worth it. Would definitely recommend this place!

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Helpful?
Thank Ram P
Cleveland, Ohio
Reviewed 1 week ago

in town on biz and we stayed at the westin. great location in the center of downtown. close to most everything in the downtown area. staff is tremendous - very courteous, helpful and friendly. rooms are clean and well-appointed. although an SPG hotel, due to fairly recent affiliation with Marriott - if you have marriott status it is honored here....

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Helpful?
Thank jon s
Indianapolis, Indiana
Reviewed 2 weeks ago

my business partner was a guest at the hotel, and thought he might have left some items there. I was forwarded to Mary in security and she went Above and Beyond trying to locate the item (even though he wasn't sure if he left it there or not). she was extremely helpful and very pleasant to work with, and such...

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Helpful?
Thank sunshine4580
Management response:

Thank you for taking the time to comment about your recent trip to The Westin Indianapolis! It was a pleasure having you stay with us! We are so pleased to hear about your positive experience with our head of security, Mary. We do hope that your lost item has since been found, but as you know, we are always here...

A TripAdvisor Member
Level Contributor
10 reviews
3 hotel reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

We booked our room for our race. Polite and easy check in. We walked thru skywalk to the convention center to get our packets. Waters and bananas after the race in the lobby was great! Clean rooms and the heavenly beds were comfortable!

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Helpful?
Thank A TripAdvisor Member
Fairmount, Indiana
Reviewed 2 weeks ago

Stayed here for business. Rooms are tastefully decorated and clean. Beds were very comfortable and all the staff was very helpful!! Ate at Shula's Restaurant on the 2nd floor and it was delicious!! Valet parking is the only way to go!! They do have a parking garage for who would prefer to self park.

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Helpful?
Thank Patty H
Westville, Indiana
Reviewed 2 weeks ago via mobile

The staff is absolutely amazing , they went above and beyond. Their employee Will brought us nice vouchers for a minor plumbing issue that mind you was fixed immediately. We never expected anything we were already happy with the friendly staff. The rooms are great and very comfy. Thank you for a great experience and stay

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Helpful?
Thank Lindsey M
Saint Louis, Missouri
Reviewed 3 weeks ago

I travel a lot, and Westin Hotels are among my favorite chain. They are always clean, fresh-smelling, well-located, etc. Beds are comfortable, showers great. This hotel stood out, though, because of its staff. These people truly wanted to help you in any way they could. They made you feel as though they truly appreciated your business. The Shula's restaurant didn't...

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Helpful?
Thank Frank A
Cincinnati, Ohio, United States
Reviewed 4 weeks ago

I was attending a conference there last week and I do have to say that the conference rooms are adequate and the Westin's staff assisting were first rate and always friendly. That being said the WiFi was never steady, always throwing me and other people off and on. These days there's a Twitter conference going on during the physical one...

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Helpful?
Thank christinee2013
Hannah A, Guest Relations Manager at The Westin Indianapolis, responded to this review

Thank you so much for taking the time to share your feedback. I have passed your comments regarding our conference space on to our management team to see where improvements can be made. I have also looked into the inconsistent wi-fi and have begun to assess alternate options to strengthen the signal. I am very sorry to hear of your...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204-3406
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $153 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Westin Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Indianapolis staff and other travelers.
12 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on the 14th floor and loved the view of the city!”
pattyh727, 2 weeks ago | Read review
“Club Deluxe Room- Free Breakfast, Snacks, Beverages”
sararE9639LI, Apr 14, 2017 | Read review
“We were told pet rooms are the first two floors if you are worried about allergies”
Sprout4, Mar 27, 2017 | Read review
“My room was on one of the higher floors. Which thats what I prefer. Nice and quiet.”
ABev43, Mar 22, 2017 | Read review
“Best views are on the north and east side of the hotel. The pool and exercise rooms are on the 3rd floor, restaurant is on the 2nd floor.”
, Mar 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotwire.com
$229* /night
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Travelocity$229
TripAdvisor$229
AMOMA$521
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Prices are for 1 room, 2 adults
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