The Westin Indianapolis (IN) - UPDATED 2016 Hotel Reviews

Highlights

Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )

GreenPartner Learn More

About the property

Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel

Things to do

Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub

Room types

Suites
Non-Smoking Rooms
Family Rooms

Internet

Free High Speed Internet ( WiFi )
Paid Wifi
Paid Internet

Services

Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff

Official Description (provided by the hotel)

The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more

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Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204-3406

Location: United States > Indiana > Indianapolis > Downtown Indianapolis

Price Range: $161 - $322 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — The Westin Indianapolis 4*

Number of rooms: 573

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Starwood, Booking.com, Hotwire, Expedia, TripOnline SA, Travelocity, Odigeo, Priceline and Jetsetter so you can book your The Westin Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: The Westin Indianapolis Hotel Indianapolis; Westin Indianapolis; Indianapolis Westin

Hotel Style:

#9 Luxury Hotel in Indianapolis

#22 Business Hotel in Indianapolis

#31 Romantic Hotel in Indianapolis

#35 Family Hotel in Indianapolis

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tshicks

Omaha, Nebraska

Level

Contributor

17 reviews

5 hotel reviews

1 helpful vote

“Beautiful hotel, excellent service”

Reviewed yesterday NEW via mobile

We stayed here 2 nights for a conference in the convention center. Finding the entrance confused our GPS but was got in after a couple trips around the blocks. Check-in was handled well considering so many were checking in. The room was clean and well-appointed. Only negative, minimal hanging options in bathroom for large towels. We had a PAC-n-play to... More

Helpful?

Thank tshicks

ColoradoJojo

Bloomington-Normal, Illinois

167 reviews

24 hotel reviews

95 helpful votes

“Wonderful Hotel Nice Amenities”

Reviewed 2 days ago NEW

This hotel is really a nice place to stay. Rooms were clean. Location was near the capital and great restaurants as well as a short walk to Lucas Stadium. However, the lobby area was under renovation and was not indicated at the time of booking. It made it hard to find the check in area, and no one was at... More

Thank ColoradoJojo

Marie A

Chesterton, Indiana

Amex Traveler

218 reviews

25 hotel reviews

83 helpful votes

“Great location”

Reviewed 6 days ago NEW via mobile

The Westin is right next to the Convention Center which is a plus. I reserved multiple rooms, as an SPG member, and paid for all the rooms w my credit card. Only I received free wifi and the others would have been charged 11.95 per day. The coffee shop in the lobby is under construction. The bathroom products are average.... More

Thank Marie A

Thank you for taking the time to provide your feedback. I am glad you were able to enjoy our convenient location. I’m sorry that our bathroom products were not up to your standards. I will be sure to pass all of your comments along to our management team to be sure that improvements are made. I hope we have the... More

dakkinni

Indiana

122 reviews

35 hotel reviews

52 helpful votes

“Just OK”

Reviewed 1 week ago via mobile

We came in town for a family dinner and the Colts game. While the hotel was quite nice and the people friendly, especially the valet, I was not as happy as when we stay elsewhere (JW or the Alexander). Twice our keys did not work and we had to come back down from the 15th floor to get a new... More

Thank dakkinni

Thank you for your feedback. We strive to make every guest’s experience a memorable one and I’m sorry we did not achieve this for you. I will be sure to pass all of your comments along to our management team to be sure corrective action is taken. I hope you will give us the chance to go above and beyond... More

Christine F

Fort Wayne, Indiana

36 reviews

16 hotel reviews

7 helpful votes

“Business trip”

Reviewed 1 week ago

The hotel and staff were very nice and when my television had outage issues, the maintenance guy came right away and got it fixed. I was very impressed. Check in even went well. I did have trouble with dust in the room on the table, it looked like the dust had been there longer than a few days and at... More

Thank Christine F

kathleen s

Des Moines, Iowa

50 reviews

14 helpful votes

“Nice Place to stay...But”

Reviewed 2 weeks ago

Room, nice and clean. But, housekeeping forgot to supply tissue and toilet paper on our last night there. Fitness center, very nice and clean. Pool, nice and clean. Elevator, needs some updating. One night it shut down due to being too FULL, fire trucks came to reset it and get everyone out. It rained one day, the ceiling in lobby... More

1 Thank kathleen s

Thank you for taking the time to give your feedback. I am glad that you enjoyed your stay for the most part. I have passed your comments along to our management team to be sure that the issues you addressed are all taken care of! We look forward to welcoming you back to Indianapolis in the future! More

MiamiGrammie3

Saint Charles, Missouri

58 reviews

8 hotel reviews

15 helpful votes

“Great location BUT”

Fabulous location, great property but not managed well. We had 4 night stay. First 2 days no room cleaning When we asked for clean towels they asked us if we had privacy sign on door or asked to go green. We said NO. WE BOOKED A SUITE and were preferred members as well. Rooms not cleaned properly even after we... More

Thank MiamiGrammie3

Lana L

4 reviews

“It's the little things”

Reviewed 2 weeks ago via mobile

The hotel was in a convenient location downtown, close to some good breweries and restaurants. I did self-park, which was $30/night (expense, but expected for any city parking). The lobby is tastefully decorated; all employees I encountered were very warm and welcoming. Cons: -Room was not as clean as it should have been. There was some kind of trash on... More

1 Thank Lana L

Thank you for taking the time to leave your feedback. I am glad you were able to take advantage of our location and all that Indianapolis has to offer. I apologize that the levels of cleanliness and maintenance were not up to your standards, or ours. I will be sure to pass those comments along to our management team to... More

Andrea S

1 review

“1 night stay - but everything was great”

Reviewed 3 weeks ago

the gentleman who checked us in, Dennis, was very welcoming and friendly. He took his time to make sure we had a really nice room, which I appreciated. When returning very late, I asked the overnight front desk agent for a toothbrush, he went into the back to get one and returned and apologized that the desk was out but... More

Thank Andrea S

dgulik10

LAFAYETTE

39 reviews

18 hotel reviews

“OVERNIGHT VISIT TO INDY”

We enjoyed a quick overnight anniversary trip to Indy and decided to stay at a downtown hotel to enjoy the city within walking distance. The Westin was booked through Priceline so we received it for $110 (+ taxes). We were pleasantly surprised with the comfort and cleanliness of the room. The bed was great, much more comfortable than other hotels... More

Thank dgulik10

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The Westin Indianapolis Hotel

The Westin Indianapolis

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