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    Sheraton Indianapolis Hotel at Keystone Crossing

    8787 Keystone Xing, Indianapolis, IN 46240-2108
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    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $244
          $205
          SAVE $39
          $244
          $205
          SAVE $39
          $244
          $205
          SAVE $39
          Traveler (63)
          Room & Suite (19)
          Dining (6)
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          Overview
          • Excellent51%
          • Very good31%
          • Average11%
          • Poor3%
          • Terrible4%
          Travelers talk about
          Free Wifi
          Free Parking
          Breakfast Available
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Pets Allowed
          Wheelchair access
          Business Center
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Indianapolis Hotel at Keystone Crossing
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (890)
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          There are newer reviews for Sheraton Indianapolis Hotel at Keystone Crossing See the most recent reviews

          281 - 285 of 878 reviews

          Reviewed September 13, 2015

          I brought a large group to a conference here, booking 13 rooms. When I tried to book the rooms it took several weeks to accomplish the booking. This baffles me considering this type of facility. Finally, with the rooms booked, an itemized list was sent...More

          Thank pbk96
          Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded October 2, 2015

          Dear Valued Guest, We are truly sorry for the frustration and confusion you experienced with your conference reservation. We understand how hectic it can be planning a conference, and the added stress of reservation mix ups is not needed. We do apologize for the added...More

          Reviewed September 10, 2015

          Erica, one of servers from the lobby/lounge was very accommodating. Her manner was professional, courteous, and friendly. Her pleasant personality and ability to provide us with our requests was greatly appreciated.

          Thank 803sandy
          Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded October 2, 2015

          Dear Valued Guest, We are glad to hear that Erica was able to make your stay enjoyable! We are happy to see that our guest's think Erica is as great as we do! We look forward to seeing you again soon!

          Reviewed September 6, 2015 via mobile

          Me and my wife just needed to take a small little trip. Nice it was connected to the mall. More of a woman's mall in my opinion. My wife liked that! Plenty of restaurants around walking and driving distance. Stayed in the middle of the...More

          Thank schrock007
          Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded October 2, 2015

          Dear Valued Guest, We are Thrilled that you had an excellent get away! The next time you need a quick getaway, we will be here! We look forward to hosting you again soon!

          Reviewed September 3, 2015

          The restaurant service in the hotel was poor. The food was cold. The coupons for being green could not be used throughout the hotel. We were not informed that we had to ask for a refrigerator for the room. The hospitality bar was too expensive.

          Review collected in partnership with this hotel
          Thank marilynh446
          Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded October 2, 2015

          Dear Valued Guest, We sincerely apologize for your less than first class experience. We hope you keep us in mind for your next visit to Indy, and we hope that you allow us the opportunity to provide you with an exceptional experience.

          Reviewed August 23, 2015 via mobile

          The lobby was very impressive. The room however was very dark (due to the film over the windows) and there was a rather strange smell in the room (dampness & chlorine?). The bed was very comfortable and linens were very nice. The bathroom could use...More

          1  Thank Kris D
          Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded August 28, 2015

          Dear Valued Guest, We are glad to hear that you enjoyed the amenities of our hotel, and that our staff made it a pleasant stay. We hope you keep us in mind for your next visit to Indianapolis, and we sincerely hope you were able...More

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          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Restaurant
          • Room Service
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Center with Internet Access
          • Free Parking
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • $181 - $383 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Green Hotel in Indianapolis
          • #7 Luxury Hotel in Indianapolis
          • #16 Business Hotel in Indianapolis
          • #27 Family Hotel in Indianapolis
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 395
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Indiana >
          • Indianapolis
          • Also Known As
          • Sheraton Indianapolis Hotel ,
          • Indianapolis Sheraton
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          Traveler (63)
          Room & Suite (19)
          Dining (6)
          Hotel & Grounds (54)
          Business Center & Event Rooms (5)
          Bathroom (4)
          Nearby
          Sponsored by:
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          1,413 reviews
          10.68 miles away
           
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          12.17 miles away
           
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          10.81 miles away
           
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          13.25 miles away
           
          Nearby Restaurants
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          .17 miles away
          The Cheesecake Factory
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          .11 miles away
          Maggiano's - Indianapolis
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          .27 miles away
          Nearby Attractions
          The Keystone Fashion Mall
          78 reviews
          .13 miles away
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          38 reviews
          .56 miles away
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          .45 miles away
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          Questions & AnswersAsk a question
          Paula C
          Is there a nightly fee for a small pet? Our dog is crate trained.
          March 29, 2017|
          Answer Show all 2 answers
          Response from Mike S | Property representative |
          Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
          1
          Vote
          Amanda H
          How is the fitness facility? What does it have to offer?
          January 1, 2017|
          Answer Show all 2 answers
          Response from SheratonIndy | Property representative |
          Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
          1
          Vote
          smokechop
          I read a year old review where it said the indoor pool is very cold. Is it now heated? Have a stay scheduled for next week with my grandchildren ages 11, 6 & 4. The indoor pool is the reason we chose this hotel.
          March 26, 2016|
          Answer Show all 4 answers
          Response from Sarah W | Reviewed this property |
          We just stayed there, and yes, the pool was a bit chilly. But, the kids didn't seem to care. I just kept moving, and it wasn't too bad! :) there is a hot tub too!
          0
          Votes
          Room Tips
          "The elevators tend to be slow. Would suggest a lower fioor."
          Read review
          "We enjoy rooms higher up to see lake and trees view"
          Read review
          "become a Starwoods member to get complimentary in-room wifi"
          Read review
          "To have a good room select another hotel"
          Read review
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