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Sheraton Indianapolis Hotel at Keystone Crossing

Traveler (88)
Room & Suite (59)
Traveler (88)
Room & Suite (59)
Dining (10)
Overview
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8787 Keystone Xing, Indianapolis, IN 46240-2108 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Sheraton Indianapolis Hotel at Keystone Crossing
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,008)
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995 results
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469
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LanguageEnglish
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Show reviews that mention
All reviews fashion mall the club lounge free parking garage high end mall cheesecake factory nice mall starbucks coffee shopping and restaurants lobby bar north side comfortable beds business trip checking in fitness center oatmeal enjoyed my stay elevator
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1 - 5 of 995 reviews
Reviewed 1 week ago via mobile

It’s always a pleasure to stay at this hotel. Big advantage in the winter time is that there is a direct access to the fashion mall without having to go outside. Once more i want to emphasize the fantastic service from the ladies at breakfast....More

Date of stay: November 2018
Thank 497vincea
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 1 week ago

Wow! This was so excellent to read. Thank you so much for sharing this with us. We cannot wait to let the staff know how great your stay was. Regards, Rone Middler General Manager Sheraton Indianapolis Keystone

Hotel's Favorite
Reviewed September 16, 2018 via mobile

We stayed at this hotel because we were going to a concert at the Rouff Mortgage Center - which was about 30 min away. The hotel was nice, lots of room, and we even had a decent view of lake. Room service staff was great...More

Date of stay: September 2018
Thank mckenzim1322
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded September 19, 2018

Michelle W, Thank you for the great review! We are happy to hear you enjoyed your stay and hope your concert was great. We are centrally located for any activies you may want to do in Indianapolis. We hope to see you again soon!

Reviewed 2 weeks ago via mobile

From. Lifetime top tier member, we stayed here twice within a week during a driving trip over thanksgiving. First stay was charged for the feee internet ( which was corrected by the night manager when we checked in for the second night. Also was not...More

Date of stay: November 2018
Thank 345fredk
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 weeks ago

We appreciate your candor and balanced review. We will definitely share this with the Front Office staff today so they can see how important it is to recognize our rewards Members. You travel a lot, and you choose us. We owe you the best of...More

Reviewed 3 weeks ago via mobile

I booked this hotel for what was supposed to be a one night work stay. Unfortunately, by the time I checked in I had come down with the full blown flu! Guest services helped me extend my stay and sent hot tea and Tylenol to...More

Date of stay: November 2018
Thank Maps06135239301
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 weeks ago

This is so awesome to read! The one thing I want the most when I am sick is the care and concern of other people [and Netflix]. We are glad you shared this with us and also mentioned Judy by name. Rone Middler General Manager...More

Reviewed November 3, 2018 via mobile

Very Nice Hotel the Staff is very nice. However they offer no coffee in the lobby, they charge for parking. Talk about feeling Nickled and Dimed. You pay a premium to stay at a nice hotel. Only to have them keep putting their hands in...More

Date of stay: October 2018
Thank bbkkll44
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded November 5, 2018

bbkkll44, Thank you for the nice comments about our staff, we pride ourselves on providing great service. I'm sorry you found the charges for our Starbucks and secured covered parking garage as nickeled and dimed, however we feel that these are premium services. We do...More

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About
Description
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. Our hotel in Indianapolis, Indiana has 33 meeting spaces, including More a 7,845 sq ft ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
$106 - $287 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
$106 - $287 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Photos
Traveler (88)
Room & Suite (59)
Dining (10)
Business Center & Event Rooms (5)
Nearby
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Nearby RestaurantsSee all 2,601 nearby restaurants
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Nearby AttractionsSee all 372 nearby attractions
The Keystone Fashion Mall
109 reviews
.13 miles away
Fastimes Indoor Karting
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10 reviews
.13 miles away
Wine and Canvas
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Questions & Answers
Ask a question
wandam248
February 13, 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
March 29, 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
January 1, 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
Room Tips
"We had a room over looking the front no issues with noise"
stellaluna45
Sep 22, 2018
Read review
"Away from elevators"
BethChicago
Sep 17, 2018
Read review
"Dirty Towels"
691xianc
Jun 4, 2018
Read review
"Club level rooms are very nice, also those one higher level have nicer views."
Northspoon
May 30, 2018
Read review
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