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Sheraton Indianapolis Hotel at Keystone Crossing

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GreenLeadersGold level
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8787 Keystone Crossing, Indianapolis, IN 46240
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Breakfast for 2 Included
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Sheraton Indianapolis Hotel at Keystone Crossing
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748 Reviews from our TripAdvisor Community

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Showing 737: English reviews
Berlin, CT
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I spent the weekend at this hotel for a family wedding. We were greeted by the staff with smiles and the room was nicely appointed and clean. Bed was comfortable. Sat out on the rooftop deck near the pool which is indoors. Windows from the hotel reflect additional heat. Wear your sunscreen! Had continental breakfast in the... More 

Helpful?
Thank ceilidancer5
San Francisco, California
Level Contributor
106 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a business trip so I was not selecting my hotel. Given the low price I was not expecting much, but was pleasantly surprised. Rooms: Large and had everything you need for business trip (Computer table with chairs, plenty of power outlets, thick curtains, closet space etc) Service: Very good and efficient, even room service was delivered in 15... More 

Helpful?
Thank JVDZ7
Northern Ky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We booked last minute after the hotel we were supposed to stay at was less than attractive. Everyone was very friendly and accommodating and the hotel definitely met our expectations. Clean and comfy!

Review collected in partnership with this hotel

Helpful?
1 Thank wkdtraveler
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

First of all, I have stayed at this hotel probably 20+ times, so I have a good idea what of what I'm talking about. Rooms: The normal rooms that are not Jr. Suites/suites are just okay. They are small. I think if you get the two doubles you will have more space. I do believe there is a couch in... More 

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1 Thank Matthew L
Edmond, Oklahoma
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for volleyball nationals and check in was a nightmare. Had confirmations 2 months ahead of time and they said hotel was "sold out" when we got there to check in. We even had confirmation numbers!! This happened to several in our group. They finally (after several hours) got us all rooms but we were to have a double... More 

Helpful?
Thank okstatecowboys
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here while visiting family. The location is convenient if you need to be on the north side of town. Check in was quick. I got a corner room on the top floor. I liked the layout. Goos sized bathroom and shower. The amenities were the latest Sheraton standard and they gave a sponge to use with the shower... More 

Helpful?
Thank Frank B
Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 3 weeks ago

Rooms are clean. Fitness room was nice. This is a pricey hotel but is in a great location. Be willing to pay. Will Foster is high quality at the fron desk. Laura Jordan is not.This woman was rude and unpropfessional.

Helpful?
Thank mccarta2016
Middleton WI
Level Contributor
78 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Since it's right next to a Mall and several chain restaurants, the location can't be beat. But it's expensive for what you get - my room was a corner room that was very small, some traffic noise throughout the night but the bed was very comfortable. In the end, this property tries to be an Omni Hotel but is more... More 

Helpful?
Thank VisitorFromWI
Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed club level, needed a better breakfast selection, scrambled eggs every morning, no meat selection. The location to Fashion Mall was number one reason for location stay. I will be back again next year for the Race

Review collected in partnership with this hotel

Helpful?
Thank pancake934
San Jose
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First, I have to say I am a Sheraton fan, so I'm biased. I've stayed here twice now, both times the room was clean, bed comfy, front desk people were friendly and welcoming. The only cons I've had with this particular Sheraton are 1. Trying to call about my reservation, no one ever answers the phone. 2. Each time I... More 

Helpful?
Thank snapdragen
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more   less 

Additional Information about Sheraton Indianapolis Hotel at Keystone Crossing

Address: 8787 Keystone Crossing, Indianapolis, IN 46240
Location: United States > Indiana > Indianapolis
Price Range: $198 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Indianapolis Hotel at Keystone Crossing 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Sheraton Indianapolis Hotel
Indianapolis Sheraton
Hotel Style:
#1 Green Hotel in Indianapolis
#7 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
#27 Family Hotel in Indianapolis
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