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Sheraton Indianapolis Hotel at Keystone Crossing

Traveler (88)
Room & Suite (49)
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Overview

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8787 Keystone Xing, Indianapolis, IN 46240-2108See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air conditioning
Pool
Non-smoking hotel
Restaurant
4 Star accommodation
Additional information
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Rooms
Jun 9Jun 10
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,032)
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1,018 results
Traveler rating
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51
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LanguageEnglish
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Traveler rating
475
320
126
46
51
Show reviews that mention
All reviews fashion mall the club lounge free parking garage cheesecake factory high end mall nice mall starbucks coffee shopping and restaurants lobby bar north side comfortable beds business trip checking in fitness center elevator starwood conference
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1 - 5 of 1,018 reviews
Reviewed today

The good things - they had my room ready early; very clean The bad things - as soon as I opened the door to my room, BAM, wall. It made it almost impossible to get the cart all the way into the room and out...More

Date of stay: May 2019
Thank Highdive1
Reviewed 5 days ago

IU School of Medicine held its annual Med school class reunion at the Sheraton. Great venue, great location, meeting rooms were perfect. Quality of food was excellent, especially the lasagna on Saturday afternoon. Our hotel room was perfect as well. Good price, ADA accessibility, proximity...More

Date of stay: May 2019
Thank wgilkison
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 5 days ago

What you have written is exactly what our goal is! Thank you so much for letting us know about your stay and we are super elated you had a great reunion. Regards, Rone Middler General Manager T 317.574.6701 SHERATON INDIANAPOLIS HOTEL AT KEYSTONE CROSSING

Reviewed 1 week ago

The staff is very friendly and professional...the valet is a third party company and I had trouble parking the car many times and retrieving the car many times as well. The hotel is a bit dated. Sheets did not fit the mattress - they kept...More

Date of stay: May 2019
Thank Deigs
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 6 days ago

We appreciate the time you took to let us know about your stay. We are grateful for the accolades given to our staff and we also understand your point of view regarding our rooms. We are in the midst of giving our entire property a...More

Reviewed 1 week ago

Stayed here for business meeting. The hotel was clean and everyone that works there was so nice. As a single woman traveler its great to feel warmly welcomed and safe. They are located attached to Keystone Mall which was great for a last minute wardrobe...More

Date of stay: May 2019
Thank T7309MLannap
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 1 week ago

This was an awesome comment to read this morning! Thank you for your kind words. We hope to see you again soon. Regards, Rone Middler General Manager T 317.574.6701 SHERATON INDIANAPOLIS HOTEL AT KEYSTONE CROSSING

Reviewed 2 weeks ago

Excellent, clean comfortable room for three nights. Convenient to mall, theatre, and several good restaurants. The Hotel restaurant was great for breakfasts and bar area a bit busy in evenings, but had delicious appetizers and wine choices. The staff were always helpful and smiling most...More

Date of stay: April 2019
Thank Schellie S
Response from Rone M, General Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 weeks ago

This sounds like an awesome trip! On a personal note, I will be going to your neck of the woods in July. We go to Alaska every year. Hope to see you again next time you are in the lower 48. Regards, Rone Rone Middler...More

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About
Description
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall at Keystone in Indianapolis, Indiana and is near downtown and Indianapolis Airport. Our hotel in Indianapolis has 33 More meeting spaces, including a 7,845 sq ft ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room service
Bar/Lounge
Fitness Center with Gym / Workout Room
Air conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Free parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
395
Price range
$130 - $477 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
395
Price range
$130 - $477 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis

Photos

Traveler (88)
Room & Suite (49)
Dining (10)
Business Center & Event Rooms (19)
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Questions & Answers
Ask a question
wandam248
February 13, 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
March 29, 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
January 1, 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote

Room Tips

"Go to another hotel. You can get just as good if not better room at a cheaper hotel."
Highdive1
today
Read review
"We had a room over looking the front no issues with noise"
stellaluna45
Sep 22, 2018
Read review
"Away from elevators"
BethChicago
Sep 17, 2018
Read review
"Dirty Towels"
691xianc
Jun 4, 2018
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