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Sheraton Indianapolis City Centre Hotel

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Traveler (151)
Room & Suite (113)
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Overview
  • Excellent25%
  • Very good37%
  • Average22%
  • Poor11%
  • Terrible5%
Travelers talk about
“monument circle”(69 reviews)
“rooftop pool”(15 reviews)
“the club lounge”(28 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (751)
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All reviewsmonument circlerooftop poolthe club loungewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvaletrace
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221 - 225 of 728 reviews
Reviewed December 3, 2015 via mobile

Sufficient rooms , friendly service, clean. A typical Sheraton. Not much stands out. Starbucks in the lobby was a plus. The surprising thing was that the part of Indy that the property is located is sketchy at best. Be careful and mindful of where you...More

Thank PW11803
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded December 7, 2015

Dear PW11803, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed November 29, 2015 via mobile

Stayed here on Friday night for the annual downtown tree lighting. This was probably our fifth time staying here. An employee came up to my car and my daughters car while we were waiting for our friend to check us in and was very rude....More

Thank fredas345
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded December 1, 2015

Dear fredas345, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed November 21, 2015 via mobile

The room and customer service were perfect. Starbucks in the hotel is a huge plus! Cabs were always parked outside so there was no waiting. The hotel was quiet and clean. I would definitely stay again. The only downside is the elevator. We waited in...More

Thank Jessica K
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded November 23, 2015

Dear Jessica, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad you enjoyed our recently refreshed rooms that offer our signature Sheraton sweet sleeper ( they are...More

Reviewed November 18, 2015

We came into town for the Denver Bronco-Indianapolis Colt game with a side trip to Kentucky. I booked the hotel in May and in the interim I contacted Brittany about our stay. She signed me up for SPG and gave me a great rate on...More

Thank Cathy2945
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded November 23, 2015

Dear Cathy, Thank you so much for your kind words regarding your most recent stay with us. I am thrilled that you had such an enjoyable stay with us. I am so glad that you enjoyed the convenience of our central downtown location. We pride...More

Reviewed November 12, 2015 via mobile

The Sheraton was the site for a business meeting. They were efficient about checking us in and out. The room was very clean and room service was good. The restaurant had good food with reasonable prices. Everyone on the hotel staff was nice.More

Thank Christine F
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded November 16, 2015

Hello Christine! I would like to thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a positive experience! I am so glad you enjoyed the service from our great staff!...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$145 - $359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$145 - $359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (151)
Room & Suite (113)
Dining (12)
Pool & Beach (4)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Haleigh R
December 10, 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
March 21, 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
November 1, 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
Room Tips
"We were on the twelfth floor and did not have problem with noise"
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"Rooms on Circle side are smaller, but offer excellent views of monument circle. Upper floors are more quiet."
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"Do not accept a room near the elevators. They are loud and easily heard while in the room."
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"pass on the restaurant, unless your eating burger and fries"
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