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Sheraton Indianapolis City Centre Hotel

Booking.com$159*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Sheraton Indianapolis City Centre Hotel
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674 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Orlando, Florida
Reviewed 3 weeks ago

I spent a night in this hotel and the light fixture fell from the floor and hit my foot. It was not properly secured!!!!!! The staff brought me Tylenol and ice. The night manager and Darien (front clerk) were warm and friendly. Lovely staff, but hotel needs renovations!!!!!

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Helpful?
Thank B B
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We apologize that you experienced this issue during your stay and it is great to hear that our Front Office staff could accommodate you accordingly to isolate the issue. We hope you are doing well and that you enjoyed the remainder of your stay as well as had the...

Cypress, United States
Reviewed 4 weeks ago

Let me start with the positives: The hotel is in a great location The beds are SO comfortable and the bedding is top notch. I slept like a baby, even the first night and I normally do not sleep well on my first night in any hotel. The bar staff was super friendly and made us feel welcome and like...

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Helpful?
1Thank Laura W
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We are happy to hear that you were able to enjoy your time at our hotel and experience the amenities we offer. We are sorry to hear that you had a few issues during your stay and our staff could not issoloate them properly. Our staff is sadly unable...

Cave Creek, Arizona
Reviewed 4 weeks ago via mobile

Exceptional staff and very well appointed rooms. I really enjoy the stays and there is a tremendous selection of attractions nearby as well as good and drink. The hotel gets loud in the halls in the morning as the cleaning staff are not as quite as they should be. The pluses far out weigh the minuses and I would recommend...

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Helpful?
1Thank GreenChiliSmuggler
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We appreciate your feedback from your most recent stay with us at the Sheraton and we are happy to hear we could meet your expectations. Our goal is to create a memorable expereince for you and your guests during your stay so we are happy to hear you were...

Reviewed 4 weeks ago via mobile

I have worked with Starwood hotels before, so I knew exactly what the standards were. Before I even checked in every point was hit spot on. Tyler O on second shift and Ray on night audit went above and beyond for me, and I can't remember the young lady's name that was also at the desk that night, but she...

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Helpful?
Thank Katie K
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you so much for taking the time to answer our Guest Satisfaction Survey! We appreciate your positive feedback from your most recent stay with us here at the Sheraton Indianapolis City Centre Hotel! Our goal here at the Sheraton is to create a memorable expereince for you and your guests during their stay and we are happy to hear...

Reviewed March 20, 2017 via mobile

A big group of us stayed here for the 1st and 2nd rounds of the NCAA. The location is amazing; walking distance from Bankers Life and Lucas Oil and many great bars and restaurants. The rooms were large and clean and the staff were all courteous and polite. Would definitely stay here again!

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Helpful?
Thank Ashley D
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to inform us on your most recent stay at the Sheraton Indianapolis City Centre Hotel! Here at the Sheraton, it is our goal to create a memorable experience for each of our guests while visiting our hotel as well as Downtown Indianapolis, we are happy we could reach that goal with you! We thank...

Evansville, Indiana
Reviewed March 17, 2017

We had a great stay at the Sheraton! It's an older property, but clean and comfortable. The service is what I expected of an iconic property, and it had an awesome view of Monument Circle. We will definitely stay again!

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Helpful?
Thank ARussofEville
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! It is great to hear you enjoyed your stay with us here at the Sheraton Indianapolis City Centre Hotel. We strive to create a memorable experience for you during your stay and we thank you for allowing us to reach that goal with you! Our staff does what it...

Montreal, Canada
Reviewed March 16, 2017 via mobile

Very convenient and very well located. Staff are friendly and rooms are nice and clean. I missunderstood the Green Action card and ended up not having my bed/room done for 2 days... Got a 5$ voucher though.

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Helpful?
Thank max219
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! Our goal here at the Sheraton is to create a memorable experience for you during your stay and we are happy that we could reach that goal with you. We apologize you were not properly informed on our Go Green Program and the proper departments will be notified to...

Reviewed March 11, 2017 via mobile

I was here for 3 days. The hotel is located in the middle of the downtown area. It has good views, comfortable beds, and the staff is very accommodating. It is attached to a parking garage, however you pay $25.00 a day for parking. There is no free breakfast or coffee. The rooms are very clean and modern. Overall a...

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Helpful?
Thank Tamara T
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for the feedback from your most recent stay with us here at the Sheraton Indianapolis City Centre! We appreciate your positive comments regarding our location as well as the very comfortable and accommodating room. We are sorry to hear you were not properly informed on the free Starbucks coffee that we offer in each room along with a...

South Bend, Indiana
Reviewed March 2, 2017

I stayed at the hotel for a workshop I was attending onsite. I had a suite on the 12th floor and loved it. Everything was clean. Everyone was friendly. The only complaint I have is the extreme heat in the rooms where the workshop was held.

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Helpful?
Thank Sandra B
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for your feedback about your most recent stay with us here at the Sheraton. We are happy to hear you enjoyed your time here in Indianapolis! Thank you for your comments on our accommodating staff as well as a clean and prepared room for your arrival. Or goal is to create a memorable experience during your stay and...

Sint-Truiden, Belgium
Reviewed March 1, 2017

Nice hotel on a beautiful location in the middle of the city centre. I had a room on the nineteenth floor with a view on the monument. Breakfast was good. Rooms are big, some parts of the hotel are outdated. A shame that the water pressure in the shower is very poor.

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Helpful?
Thank Loadie1980
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking your Guest Satisfaction Survey! We appreciate your feedback from your most recent stay with us here at the Sheraton. Our goal is to create a memorable experience as well as provide excellent service and we are happy to hear that we were able to reach that goal with you. Thank you for your positive comments about...

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $131 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travelers.
9 questions
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Carrollton, Virginia
Prescott, Arizona
6 months ago
Knoxville, Tennessee
San Francisco, California

See all questions (9)

Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a corner King”
MikeM710, 2 weeks ago | Read review
“Ask for a high floor.”
BB728, 3 weeks ago | Read review
“Stay away from the elevator”
jbauer88, Feb 7, 2017 | Read review
“Higher floors have a good view.”
ferrasa, Dec 15, 2016 | Read review
“Book a club room, so worth it!”
560cherylm, Dec 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$159* /night
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Orbitz.com$159
Priceline$159
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*Disclaimer
Prices are for 1 room, 2 adults
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